Kyocera FS-1300D, FS-1100 manual Tips, Symptom Check Items Corrective Actions

Page 74

General Guidelines

The table below provides basic solutions for problems you may encounter with the printer. We suggest you consult this table to troubleshoot the problems before calling for service repairs.

Symptom

Check Items

Corrective Actions

 

 

 

The printer will not print

Check the Ready indicator.

Using the information on page 1-5, check if an error

from the computer.

 

has occurred and clear the error.

 

Check if a status page can be printed.

If the status page was printed successfully, there

 

 

may be a problem with the connection to the

 

 

computer. Refer to the Installation Guide and check

 

 

the connection.

 

Check that the indicators display in a

Turn the power switch Off (O) and then On ( )

 

recognized combination. Refer to

again. Print the job again.

 

Indicators on page 1-5for further

 

 

information.

 

Print quality is poor.

 

Refer to Print Quality Problems on page 5-3.

Paper is jammed.

 

Refer to Cleaning Paper Jams on page 5-9.

The indicators are off and

Check the power cord.

Connect both ends of the power cord securely. Try

the fan is not working.

 

replacing the power cord. Refer to Installation Guide

 

 

for information.

 

Check the power switch is in the

Refer to the Installation Guide for more information.

 

On ( ) position.

 

The printer prints a status

Check program files and application

Try printing another file or using another print

page but data from the

software.

command. If the problem occurs with a specific file or

computer is not being

 

application, check the printer settings for that

printed.

 

application.

 

Check the interface cable.

Connect both ends of the interface cable securely.

 

 

Try replacing the printer cable. Refer to the

 

 

Installation Guide for more information.

Tips

Printer problems may be solved easily by following the tips below. When you have encountered a problem that cannot be solved following the guidelines above, try the following:

Restart the computer you are using to send print jobs to the printer.

Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at: http://www.kyoceramita.com/download/.

Make sure that the procedures for printing are correctly followed in the application software. Consult the documentation supplied with the application software.

5-2

Troubleshooting

Image 74
Contents FS-1100 FS-1300D Operation Guide This Guide Installation GuideIncluded Guides Contents Page Legal and Safety Information About the Operation Guide Xix Conventions in This GuideLegal Information Regarding TradenamesUSB IBM Program License Agreement Limited WarrantyLicense Agreements LicenseGeneral Typeface Trademark AcknowledgementMonotype Imaging License Agreement Page Page Radio Tag Technology Safety InformationLaser Notice Radio Frequency Transmitter Ozone Concentration Disclaimer CE Marking DirectiveEN ISO Duplex Printing For FS-1300D only Sleep ModeEnergy Saving Function Recycled PaperSymbols Environment Installation PrecautionsOther Precautions Handling of plastic bags Power Supply/Grounding the MachineOther precautions Precautions for Use Xviii About the Operation Guide Conventions in This Guide Braket BoldMachine Parts Components at the Front of the Printer Components at the Rear of the Printer Operation Panel Indicators Indicator Status MeaningKeys Key Status Operation FunctionLoading Paper Paper Availability Paper SpecificationsGeneral Guidelines Minimum and Maximum Paper Sizes Composition Selecting the Right PaperCondition Paper SizesMoisture Content Basis weightPaper Weight Equivalence Table Bond Weight lb Europe Metric Weight g/m²Paper Grain Other Paper PropertiesLabels Special PaperTransparency Envelopes SpecificationPostcards Preprinted Paper Thick PaperColored Paper Recycled paperPaper source Paper Type Paper WeightPaper Type MP trayPreparing the Paper Loading Paper into CassetteLoading Paper Loading Paper Loading Paper into MP Multi-PurposeTray Paper in the opposite direction to counteract the curl Loading Paper Connecting and Printing Connections Connecting the USB CableConnecting the Power Cord Installing the Printer Driver Express Mode Custom Mode On Installation Method screen, click Custom ModeInstalling the Printer Driver on Mac OS To start printing, click OK Connecting and Printing Manual Duplex For FS-1100 only Long Edge Binding Exiting the Status Monitor Accessing the Status MonitorStatus Monitor Screen OverviewStatus Monitor icon Status Monitor Settings Sound Notification TabAppearance Tab Page Media Tab Status TabInput Tab Data Tab Printer TabConnection Tab Others Tab DescriptionUninstalling Software Click UninstallMaintenance General Information Toner Container ReplacementFrequency of toner container replacement Starter Toner ContainerReplacing the Toner Container Maintenance Page Cleaning the Printer Open the top cover and front coverPage Page Moving the Printer Prolonged Non-Use and Moving the PrinterProlonged Non-use Maintenance Troubleshooting Indicator combinations,Symptom Check Items Corrective Actions TipsPrint Quality Problems Printed Results Corrective ActionDirt on the top edge or back Normal Indication Understanding IndicatorsIndicator Indicator Meaning Maintenance Indication Meaning RemedyError Indication Add the expansion memory toPaper jam location Description Reference Cleaning Paper JamsPossible Paper Jam Locations General considerations for clearing jams MP TrayPaper Cassette/Paper Feeder Duplexer Inside the Printer Page Rear Cover Troubleshooting Option General Information Expansion Memory Modules Installing the Memory Module Removing a Memory Module Verifying the expanded memoryPaper Feeder PF-100 Network Interface Card IB-23 Remove the optional interface slot coverCompactFlash CF Card Page Option Appendix Specifications Description FS-1100 FS-1300DPDL Prescribe Environmental Standard Requirements Index DimmIndex-2 Index-3 Index-4 Page Page Turkey
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