Cleaning Paper Jams
If paper jams in the paper transport system, or no paper sheets are fed at all, the printer automatically goes offline, and the Jam indicator will light. Status Monitor or COMMAND CENTER can indicate the location of the paper jam (the component where the paper jam has occurred). Remove the paper jam. After removing the paper jam, the printer will resume printing.
Possible Paper Jam Locations
The figure below shows the printer's paper paths including the optional paper feeder. The locations where paper jams might occur are also shown here, with each location explained in the table below. Paper jams can occur in more than one component on the paper paths.
Paper jam location | Description | Reference page |
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A | Paper jam at the MP tray. | page |
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B | Paper jam at the paper cassette. The cassette number can be 1. | page |
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C | Paper jam inside the duplex section. | page |
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D | Paper jam inside the printer. | page |
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E | Paper jam at the rear cover. | page |
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Troubleshooting |