My network printer does not print

•Make sure all cables to the printer, print server, electrical outlet, and network connection are secure.

•Make sure the Power and USB indicator lights are on and the Status indicator light is off.

•Check the printer status.

•Make sure the network is operating properly.

Refer to your network documentation or contact your network administrator.

•Make sure the printer software is installed on the computer from which you are sending the print job.

Note: You must install the printer software on each computer that uses the network printer.

•Make sure the correct printer port is selected. For help, see “Verify the network printer port.”

•Restart the computer.

•Make sure there is not a problem with the printer itself.

1 Disconnect the printer from the printer adapter.

2 Attach the printer directly to your computer with a USB cable.

If you are able to print when the printer is directly attached, there may be a problem with your network. Refer to your network documentation or contact your network administrator.

•Uninstall and then reinstall the printer software.

If the printer still does not print, refer to your printer documentation for help.

My network printer does not print