If you are still experiencing problems, see the following table to select a topic.
Problem | Go to page |
Power light does not come on | 46 |
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Alignment page or test page does not print | 46 |
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When I insert the AIO software CD, nothing happens | 46 |
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AIO is not communicating with the computer | 47 |
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Installation appears incomplete | 47 |
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A blank page prints | 48 |
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AIO prints slowly | 48 |
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Print is too dark or smudged | 48 |
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Vertical lines are jagged or edges are not smooth | 49 |
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White lines appear in graphics or solid black areas | 49 |
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AIO has a paper jam | 49 |
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Scanning or using a scanned image with a software program | 50 |
takes a long time or freezes the computer |
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Scanning was not successful | 50 |
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My program is not on the Send scanned image to list | 50 |
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Edge of the copy does not print | 51 |
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Copy button on the control panel does not work | 51 |
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Fax function does not work | 52 |
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Photo card is not recognized by the card reader | 52 |
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Error messages | 52 |
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Removing and reinstalling the software | 53 |
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Setting the AIO as the default printer | 54 |
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Other help sources | 55 |
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45