Lexmark 3100 manual Removing and reinstalling the software, Checking your port setting

Page 57

Removing and reinstalling the software

If the AIO software is not functioning properly or a communications error message displays when you try to use the AIO, you may need to remove and then reinstall the AIO software.

1From the desktop, click Start Programs

Lexmark 3100 Series Uninstall Lexmark 3100 Series.

2Follow the instructions on the computer screen to remove the AIO software.

3Restart the computer before reinstalling the software.

4Insert the CD and follow the instructions on the computer screen to install the software. For help, refer to the setup documentation.

Checking your port setting

1Click Start Settings Printers.

Windows XP users, click Start Control Panel Printers and Other Hardware Printers and Faxes.

2Right-click the Lexmark 3100 Series printer icon.

3From the sidebar menu, select Properties.

4Windows 98/Me users, click the Details tab.

Windows 2000 or Windows XP users, click the Ports tab.

5Make sure:

•The port is set to a USB port.

•File is not set as the port.

Note: If USB port is not listed, you need to remove and then reinstall the AIO software (see page 53).

53

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Contents Series All-In-One United States Government Rights Contents Printing, Scanning, Copying and Faxing Getting started Finding information Setup posterCreating your first project Click Print Now Learning about the All-In-One Setting up the All-In-OneUnderstanding the parts of the All-In-One Available on some modelsUSB cable Power supply Using the control panel Loading paper Load up to Make sure Width Length Inserting the digital camera memory card Loading your document on the scanner glassPage Understanding the software Using the Lexmark All-In-One CenterFrom this section You can All-In-One MainSaved Images Maintain/Troubleshoot dialog box I Want To menu Using Print PropertiesSave Settings menu Print Properties tabsOptions menu From this tab You can Using the Lexmark Solution CenterFrom this tab You can Using the Lexmark Photo Editor Click Start Programs Lexmark 3100 Series Memory Card Manager Accessing the Memory Card ManagerWorking with digital photos Using the Lexmark Memory Card ManagerClick Show Folders Finding your photosClick Select storage location and images to save Printing digital photos Click Change the category of layouts listed above Printing borderless photosCropping photos Click File Save AsClick File Print Properties or Preferences Sharing photos Editing photosAdding text captions under your photos Printing, Scanning, Copying and Faxing PrintingClick File Print Paper type Quality/Speedsetting settings Copy settings Layout setting Duplexing setting Scanning Copying Click Preview NowClick Copy Now Select General Configuration From the Creative Tasks section, click Fax using PC modemFaxing Sending a faxCreating fun projects Maintenance Replacing print cartridgesRemoving the used cartridges Installing the cartridges Aligning the print cartridges Specifying cartridge settings in the printer softwareWiping the print cartridge nozzles and contacts Cleaning the print cartridge nozzlesNozzles Ordering supplies Recycling Lexmark products Preserving the print cartridgesTroubleshooting checklist TroubleshootingProblem Go to Power light does not come on Setup troubleshootingWhen I insert the AIO software CD, nothing happens Alignment page or test page does not printPage Blank page prints Printing troubleshootingAIO prints slowly Print is too dark or smudgedVertical lines are jagged or edges are not smooth White lines appear in graphics or solid black areasAIO has a paper jam Click Display Advanced Scan Settings Scanning, copying, and faxing troubleshootingScanning was not successful My program is not on the Send scanned image to listCopy button on the control panel does not work Edge of the copy does not printError messages Photo card is not recognized by the card readerFax function does not work Removing and reinstalling the software Checking your port settingLexmark 3100 Series Uninstall Lexmark 3100 Series Set as Default is selected Setting the AIO as the default printerOther help sources Emissions notices Meter average sound pressure, dBA Index Page Printing Status window changing appearance