Lexmark MX6500E manual Hardware and internal option problems, Scanner display is blank

Page 311

Troubleshooting

 

311

 

 

 

 

 

Action

Yes

No

 

Step 11

Go to step 12.

Install the correct

 

Check the installed printer driver.

 

printer driver.

 

Is the correct printer driver installed?

 

 

 

 

 

 

 

Step 12

The problem is solved.

Contact customer

 

Turn off the printer, then wait for about 10 seconds, and then turn it back

 

support.

 

on.

 

 

 

Is the printer working?

 

 

 

 

 

Scanner display is blank

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

The problem is solved.

Go to step 2.

 

Press the Sleep button on the scanner control panel.

 

 

 

Does Ready appear on the scanner display?

 

 

 

 

 

 

 

Step 2

The problem is solved.

Turn off the scanner,

 

Turn off the scanner, then wait for about 10 seconds, and then turn it back

 

and then contact

 

on.

 

customer support.

 

 

 

 

Do Please wait and Ready appear on the scanner display?

 

 

 

 

 

Hardware and internal option problems

 

 

Cannot detect internal option

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

The problem is solved.

Go to step 2.

 

Turn off the scanner, then wait for about 10 seconds, and then turn it back

 

 

 

on.

 

 

 

Does the internal option operate correctly?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Connect the internal

 

Check if the internal option is properly installed in the controller board.

 

option to the controller

 

a Turn off the scanner using the power switch, and then unplug the

 

board.

 

 

 

 

power cord from the electrical outlet.

 

 

 

b Make sure the internal option is installed in the appropriate connector

 

 

 

in the controller board.

 

 

 

c Connect the power cord to the scanner, then to a properly grounded

 

 

 

electrical outlet, and then turn on the scanner.

 

 

 

Is the internal option properly installed in the controller board?

 

 

 

 

 

 

Image 311
Contents February Users GuideContents Loading paper and specialty media Saving money and the environment 230 Faxing 119Scanning 142 Understanding the printer menus 149Clearing jams 265 Maintaining the scanner and the printer 239Managing the scanner and the printer 262 Index TroubleshootingSafety information Safety informationPage What are you looking for? Find it here Learning about the scanner and printerFinding information about the scanner Learning about the scanner and printerOther countries and regions -See the printed Selecting a location for the printer and the scannerPrinter configurations Automatic Document Feeder ADF Scanner glass Using the ADFBasic functions of the scanner Understanding the ADF and scanner glassUsing the scanner glass Description Understanding the scanner control panelUnderstanding the scanner control panel Touch Indicator light Scanner and printer statusUnderstanding the scanner home screen Sleep button light Scanner and printer statusFeature Description FeaturesCartridge low Using the touch-screen buttonsOther touch-screen buttons Finding the IP address of the computer Setting up and using the home screen applicationsAccessing the Embedded Web Server Finding the IP address of the scannerUse Click Settings General Settings Home screen customizationCustomizing the home screen Understanding the different applicationsFinding information about the home screen applications Setting up Forms and FavoritesClick Settings Apps Apps Management Forms and Favorites Activating the home screen applicationsClick Settings Apps Apps Management Card Copy Setting up Card CopyClick Settings Apps Apps Management Multi Send Using MyShortcutSetting up Multi Send UseTo Setting up Scan to NetworkSetting up ADF Card Copy Change the default output options, if necessary Click Settings Apps Apps Management ADF Card CopyFrom the Configure page, click Add Setting up Scan to SharepointUsing Bar Code Discovery Exporting and importing a configuration Click Settings Remote Operator Panel Settings Setting up Remote Operator PanelAdditional scanner and printer setup Additional scanner and printer setupConnecting the scanner and the printer Installing a scanner communications card in the printerPage Scanner communications card connector Memory card connector Page Page Memory cards Installing internal options in the scannerAccessing the system board Available internal optionsPage Firmware and flash memory card connectors Page Installing an Internal Solutions Port Thumbscrews Additional scanner and printer setup Unpack the ISP kitPage Page Page Page Page Installing an optional card For more information, see Accessing the system board on Unpack the memory card Installing a memory cardRidge NotchOrder of installation Installing hardware optionsInstalling optional trays Page Page Attaching cables Ethernet port Connect the scanner to the printer Organizing cables Setting up the scanner softwareInstalling the scanner Adding available options in the print driver Preparing to set up the scanner on an Ethernet networkNetworking Preparing to set up the scanner on a wireless network Network/Ports Active NIC Auto Submit Connecting the scanner using the Wireless Setup WizardFor Windows users Click Settings Network/Ports WirelessReports Menu Settings Verifying printer setupSetting up serial printing Printing a menu settingsReports Network Setup Printing a network setupLoading the 550‑sheet tray Setting the paper size and typeConfiguring Universal paper settings Loading paper and specialty mediaPage Page One ‑sided printing One ‑sided printing Two ‑sided printing Page Page Pull up and slide the width guide to the position for A5 Pull out the tray Adjust the width and length guidesLoading the 2100‑sheet tray Loading A5‑size paperPage Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page Page ABC Page Pull down the multipurpose feeder door Loading the multipurpose feederLTR Exec B5 Page Two ‑sided duplex printing Move the ADF guides to the A8 paper size position Loading business cards into the ADFLinking and unlinking trays Click Settings Paper MenuLinking and unlinking trays From the scanner home screen, navigate to Click Settings Paper Menu Custom NamesCreating a custom name for a paper type Assigning a custom paper type namePaper and specialty media guide Using specialty mediaTips on using card stock Tips on using envelopesSource Printing Printable side Paper orientation Tips on using labelsTips on using letterhead Tips on using transparenciesSelecting paper Paper characteristicsPaper guidelines Selecting preprinted forms and letterhead Using recycled paper and other office papersUnacceptable paper examples Storing paperPaper size Supported paper sizes, types, and weightsSupported paper sizes ScannerPrinter Paper and specialty media guide Paper type Supported paper types and weightsPrinter engine supports 60-176‑g/m216-47‑lb paper weights Output OptionsCard Stock 163 g/m Paper labels Pharmacy labels TransparenciesPlain Paper 90-176 g/m 60-90 g/mPreprinted 90-176 g/m Bond 90-176 g/mEnvelope 105 g/m Letterhead 90-176 g/mPrinting forms Adjusting toner darknessPrinting Printing forms and documentsPrinting from a flash drive Click Settings Print Settings Quality MenuSettings Print Settings Quality Menu Printing from a flash drive or mobile deviceSupported flash drives and file types Recommended flash drives File type Printing confidential and other held jobsPrinting from a mobile device Storing print jobs in the scannerPrinting confidential and other held jobs Printing information pages Canceling a print jobPrinting 100 Canceling a print job from the computerMaking a quick copy Copying using the ADFCopying Making copiesCopying on transparencies Copying using the scanner glassCopying film photos Copying on specialty mediaCopying to a different size Customizing copy settingsMaking copies using paper from a selected tray Copying on letterheadCopy Copy from Mixed Sizes Copy to Letter Copy It Copying different paper sizesCopying on both sides of the paper duplexing Copy Copy from Mixed Sizes Copy to Auto Size Match Copy ItReducing or enlarging copies Adjusting copy qualityCollated Not collated Collating copiesPlacing separator sheets between copies Between Copies Between Jobs Between Pages Off Copying multiple pages onto a single sheetCreating a custom copy job Copy Advanced Options Separator SheetsPlacing an overlay message on each Placing information on copiesPlacing a header or footer on pages Copy from Canceling a copy jobCanceling a copy job while pages are being printed Understanding the copy optionsSides Duplex ContentScale DarknessSave As Shortcut Using the advanced optionsClick Settings E-mail/FTP Settings E-mail Settings Setting up the printer to e-mailSetting up the e-mail function Configuring e‑mail settingsCreating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web ServerCreating an e-mail shortcut using the scanner control panel Click SettingsMailing a document Sending an e-mail using the touch screenSending an e‑mail using a shortcut number Sending an e‑mail using the address bookMail Recipients type the e‑mail address Done Send as Customizing e-mail settingsAdding e-mail subject and message information Changing the output file typeUnderstanding the e-mail options Canceling an e-mailMailing 117 Send AsMailing 118 SetupScan Preview Faxing 119 Setting up the scanner to faxFaxing Click Settings Fax Settings Analog Fax Setup Initial fax setupUsing the scanner control panel for fax setup Using the Embedded Web Server for fax setupTo connect Tips for this setupChoosing a fax connection Scenario 1 Standard telephone lineConnected to the same telephone wall jack To connect Faxing 122Connected to different wall jacks To connect Faxing 123Faxing 124 Faxing 125 Scenario 2 Digital Subscriber Line DSLFaxing 126 Scenario 3 VoIP telephone serviceFaxing 127 Setup 1 Scanner is connected directly to a cable modemFaxing 128 Part name Part number Lexmark adapter plug 40X8519 Connecting the scanner to a non‑RJ‑11 wall jackConnecting the scanner to a wall jack in Germany Page Settings Fax Settings Analog Fax Setup Connecting to a distinctive ring serviceSetting the outgoing fax or station name and number Setting the date and timeSending a fax Configuring the scanner to observe daylight saving timeSending a fax using the touch screen Click Settings Security Set Date and TimeSending a fax using shortcuts Sending a fax using the computerTouch Done Fax It Sending a fax using the address bookSending a fax at a scheduled time Fax SearchFaxing 136 Creating a fax destination shortcut using the touch screenClick Settings Manage Shortcuts Fax Shortcut Setup Creating shortcutsViewing a fax log Customizing fax settingsChanging the fax resolution Making a fax lighter or darkerHolding faxes Canceling an outgoing faxClick Settings Fax Settings Analog Fax Setup Holding Faxes Holding and forwarding faxesOff Always On Manual Scheduled Click Settings Fax SettingsUnderstanding the fax options Forwarding a faxThis option lets you send a fax at a later time or date Delayed SendFaxing 140 Faxing 141 Scanning to an FTP address Using Scan to NetworkCreating an FTP shortcut using the Embedded Web Server ScanningClick FTP Shortcut Setup Creating an FTP shortcut using the scanner control panelScanning to an FTP address using the scanner control panel Under Other Settings, click Manage ShortcutsScanning 144 Scanning to an FTP address using a shortcut numberScanning to an FTP using the address book Click Scan Profile Create Scan Profile Scanning to a computer using the Embedded Web ServerScanning to a computer or to a flash drive Scanning 145Scanning to a flash drive Setting up Scan to ComputerUnderstanding the scan options This option lets you type a file name for the scan image Scanning 147Setup Understanding the printer menus 149 Understanding the printer m enusMenus list Paper menu Default Source menuConfigure MP menu Supplies menuTray x Type Paper Size/Type menuUnderstanding the printer menus 151 Tray x SizeMP Feeder Type Understanding the printer menus 152MP Feeder Size Manual Envelope Size Understanding the printer menus 153Manual Paper Size Manual Paper TypeUnderstanding the printer menus 154 Substitute Size menuPaper Texture menu Understanding the printer menus 155 Understanding the printer menus 156 Paper Weight menuUnderstanding the printer menus 157 Understanding the printer menus 158 Paper Loading menuUse Custom Name Custom Types menuCustom Names menu Understanding the printer menus 159Custom Scan Size Custom Scan Sizes menuCustom Bin Names menu Understanding the printer menus 160Understanding the printer menus 161 Universal Setup menuBin Setup menu Assign Type/Bin Configure BinsUnderstanding the printer menus 162 Overflow BinMenu item Description Reports menuReports menu Understanding the printer menus 163Understanding the printer menus 164 Network/Ports menuActive NIC menu Standard Network or Network x menuJob Buffering NPA ModeUnderstanding the printer menus 165 Network BufferUnderstanding the printer menus 166 To access the menu, navigate to either of the followingNetwork Card menu Understanding the printer menus 167 TCP/IP menuUnderstanding the printer menus 168 To access the menu, navigate to any of the followingIPv6 menu Understanding the printer menus 169 Wireless menuTo access the menu, navigate to Network/Ports Network x Network x Setup WirelessUnderstanding the printer menus 170 AppleTalk menuStandard USB menu ENA Netmask Understanding the printer menus 171USB Buffer ENA AddressParallel Buffer Parallel x menuUnderstanding the printer menus 172 ENA GatewayProtocol Parallel ModeUnderstanding the printer menus 173 Advanced StatusUnderstanding the printer menus 174 Serial x menuRobust XON Understanding the printer menus 175Serial Buffer Menu item Baud Smtp Setup menuUnderstanding the printer menus 176 Understanding the printer menus 177 Edit Security Setups menuSecurity menu Understanding the printer menus 178 Miscellaneous Security Settings menuUnderstanding the printer menus 179 Confidential Print menuUnderstanding the printer menus 180 Erase Temporary Data Files menuUnderstanding the printer menus 181 Security Audit Log menuSet Date and Time menu Understanding the printer menus 182 Custom Time Zone SetupEnable NTP Enable AuthenticationUnderstanding the printer menus 183 Settings menuGeneral Settings menu Understanding the printer menus 184 Displayed Information Understanding the printer menus 185Scan to PC Port Range Time Format Understanding the printer menus 186Home screen customization Date FormatUnderstanding the printer menus 187 Understanding the printer menus 188 AlarmsTimeouts Understanding the printer menus 189 Error RecoveryPrint Recovery Understanding the printer menus 190 Copy Settings menuUnderstanding the printer menus 191 Understanding the printer menus 192 Understanding the printer menus 193 Understanding the printer menus 194 Understanding the printer menus 195 Fax Settings menuFax Mode Analog Fax Setup menu Fax Cover ResolutionUnderstanding the printer menus 196 Dial Prefix Understanding the printer menus 197Understanding the printer menus 198 Understanding the printer menus 199 Understanding the printer menus 200 Understanding the printer menus 201 Understanding the printer menus 202 Format ‑mail Settings menu‑mail Server Setup Understanding the printer menus 203Orientation Understanding the printer menus 204Color Jpeg Quality Text DefaultText/Photo Default Understanding the printer menus 205Use Multi ‑Page Tiff Photo DefaultUnderstanding the printer menus 206 ‑mail images sent asColor Balance Understanding the printer menus 207Use cc/bcc FTP Settings menuUnderstanding the printer menus 208 Understanding the printer menus 209 File Name Understanding the printer menus 210FTP bit Depth Understanding the printer menus 211 Understanding the printer menus 212 Scan SettingsFlash Drive menu Understanding the printer menus 213 Understanding the printer menus 214 Understanding the printer menus 215 Print SettingsPaper Saver Border Understanding the printer menus 216Paper Saver Ordering Paper Saver OrientationUnderstanding the printer menus 217 Print SettingsSetup menu Print All Order Finishing menuUnderstanding the printer menus 218 Resource SaveSeparator Source Understanding the printer menus 219Understanding the printer menus 220 Quality menuUnderstanding the printer menus 221 Job Accounting menuUnderstanding the printer menus 222 Understanding the printer menus 223 Utilities menuUnderstanding the printer menus 224 XPS menuPostScript menu Understanding the printer menus 225 PCL Emul menuTray Renumber Understanding the printer menus 226Understanding the printer menus 227 Html menuUnderstanding the printer menus 228 Image menuUnderstanding the printer menus 229 Help menuConserving supplies Using recycled paperSaving money and the environment Saving paper and tonerCheck your first draft for accuracy Using Eco‑ModeSaving energy Reducing printer noiseSaving money and the environment 232 Adjusting Sleep modeClick Settings General Settings Timeouts Settings General Settings Timeouts Sleep ModeRecycling Adjusting the brightness of the displayClick Settings General Settings Settings General SettingsSaving money and the environment 234 Recycling Lexmark packagingReturning Lexmark cartridges for reuse or recycling Disposing of a printer or scanner hard drive Securing the printerStatement of Volatility Erasing volatile memoryErasing scanner hard disk memory Touch Wipe All SettingsTouch Back Exit Config Menu Erasing non‑volatile memoryClick Settings Security Disk Encryption Configuring scanner hard disk encryptionUsing the Embedded Web Server Using the scanner control panelSecuring the printer 238 Finding printer security informationMaintaining the scanner and the printer 239 Cleaning the printerCleaning the exterior of the scanner Maintaining the scanner and the printerWhite underside of the scanner cover Cleaning the scanner glassCleaning the ADF glass Maintaining the scanner and the printer 240Cleaning the ADF parts Six rollers that rotate freely Two rollers that do not rotate freelyPage Six rollers that do not rotate freely Cleaning the touch screen Maintaining the scanner and the printer 246 Emptying the hole punch boxStoring supplies Checking the status of suppliesEstimated number of remaining pages Using genuine Lexmark parts and suppliesOrdering a cleaning kit Ordering suppliesMaintaining the scanner and the printer 248 Ordering printer suppliesOrdering a separator pad Ordering toner cartridgesWorldwide Ordering a maintenance kitFuser maintenance kit type Part number Maintaining the scanner and the printer 249Maintaining the scanner and the printer 250 Fuser maintenance kit type Part number Roller kitOrdering an imaging unit Ordering staple cartridgesMaintaining the scanner and the printer 251 Replacing suppliesReplacing the separator pad Replacing the toner cartridge Page Replacing the imaging unit Page Page Replacing a staple cartridge Before moving the scanner Moving the scanner and the printerMoving the scanner Lock Scanner Head Moving the scanner to another locationShipping the scanner Maintaining the scanner and the printer 259Maintaining the scanner and the printer 260 Moving the printerBefore moving the printer Shipping the printer Moving the printer to another locationChecking the virtual display Finding advanced networking and administrator informationSetting up e‑mail alerts Managing the scanner and the printerNotification Description Click Settings Print Settings Supply NotificationsManaging the scanner and the printer 264 Restoring factory default settingsClearing jams 265 Clearing jamsAvoiding jams Load paper properlyAllow the paper to enter the optional mailbox bins properly Use recommended paper Understanding jam messages and locationsJam location Printer message What to do Clearing jams 268Clearing jams 269 Clearing jams 270 ‑page jam, lift front cover to remove cartridgePage ‑page jam, open upper rear door ‑page jam, open upper and lower rear door Page Pull out the tray ‑page jam, remove standard bin jam‑page jam, remove tray 1 to clear duplex Page Clearing jams 277 ‑page jam, open tray xClearing jams 278 ‑page jam, clear manual feederPage Page Page Page Page Page Page Clearing jams 286 Clearing jams 287 ‑page jam, open automatic feeder top cover 28y.xxCartridge, imaging unit mismatch 41.xy TroubleshootingIndicator light is blinking Understanding the printer messagesChange paper source to custom type name load orientation Cartridge nearly low 88.xyCartridge very low, x estimated pages remain 88.xy Change paper source to custom string load orientationClose front door Check tray x connectionClose door or insert cartridge Close finisher side doorComplex page, some data may not have printed Close top access coverConfiguration change, some held jobs were not restored Disk full, scan job canceledDisk must be formatted for use in this device Error reading USB drive. Remove USBError reading USB hub. Remove hub Fax partition inoperative. Contact system administratorImaging unit nearly low 84.xy Fax Station Name not set up. Contact system administratorFax Station Number not set up. Contact system administrator Imaging unit low 84.xyInsert staple cartridge Install binIncorrect paper size, open paper source Insert hole punch boxInsufficient memory for Flash Memory Defragment operation Install TrayInsufficient memory to support Resource Save feature Insufficient memory, some held jobs will not be restoredLoad paper source with paper size paper orientation Troubleshooting 296Load paper source with custom string paper orientation Load paper source with custom type name paper orientationLoad Manual Feeder with paper size paper orientation Troubleshooting 297Load Manual Feeder with custom string paper orientation Load Manual Feeder with custom type name paper orientationMemory full, cannot send faxes No analog phone line connected to modem, fax is disabledNetwork x software error Troubleshooting 298Not enough free space in flash memory for resources Parallel port x disabledTroubleshooting 299 Non‑Lexmark supply type, see User’s Guide 33.xyReattach bins x y Troubleshooting 300Remove defective disk Reinstall missing or unresponsive cartridge 31.xyReinstall missing or unresponsive fuser 31.xy Reinstall missing or unresponsive imaging unit 31.xyReplace all originals if restarting job Remove paper from binRemove paper from linked set bin name Remove paper from standard output binReplace jammed originals if restarting job Replace maintenance kit, 0 estimated pages remain 80.xyTroubleshooting 303 Replace imaging unit, 0 estimated pages remain 84.xyReplace unsupported cartridge 32.xy Replace missing fuser 31.xyReplace roller kit 81.xy Replace separator padScanner automatic feeder cover open Restore held jobs?Scanner disabled by admin Scan document too longSome held jobs were not restored Scanner maintenance required soon, use ADF KitSerial option x error Serial port x disabledSupply needed to complete job Standard network software errorStandard USB port disabled Too many disks installedTray x paper size unsupported Too many flash options installedUnsupported camera mode, unplug camera and change mode Too many trays attachedBasic printer problems Solving printer problemsUSB port x disabled Weblink server not set up. Contact system administratorTroubleshooting 310 Cannot detect internal option Hardware and internal option problemsTroubleshooting 311 Scanner display is blankInternal print server does not operate correctly Internal Solutions Port does not operate correctlyTroubleshooting 312 Step Problem is solved. Go to step Tray problemsTroubleshooting 313 Action Yes Step Problem is solved Go to stepUSB/Parallel interface card does not operate correctly Paper feed problemsTroubleshooting 314 Settings General Settings Print RecoveryPaper jam message remains after jam is cleared Troubleshooting 315Action Yes Step Go to step Problem is solved Paper frequently jamsConfidential and other held jobs do not print Solving print problemsPrinting problems Troubleshooting 316Troubleshooting 317 Envelope seals when printingError message about reading the flash drive appears Job prints from the wrong tray or on the wrong paper Troubleshooting 318Incorrect characters print Click File Print Advanced Print As Image OK OK Troubleshooting 319Large jobs do not collate Printing slows downPrint jobs do not print Troubleshooting 320Print job takes longer than expected Troubleshooting 321Tray linking does not work Settings General Settings Print Recovery Page Protect OffUnexpected page breaks occur Print quality problemsTroubleshooting 323 Settings General Settings TimeoutsReports Print Fonts Touch PCL Fonts or PostScript Fonts Clipped pages or imagesCompressed images appear on prints Troubleshooting 325Gray background on prints Troubleshooting 326Horizontal voids appear on prints Troubleshooting 327Incorrect margins on prints Troubleshooting 328Printer is printing blank pages Troubleshooting 329Paper curl Printer is printing solid black pages Troubleshooting 330Print irregularities Troubleshooting 331Print is too dark Troubleshooting 332Troubleshooting 333 Print is too light Troubleshooting 334Repeating defects appear on prints Troubleshooting 335Skewed print Troubleshooting 336Shadow images appear on prints Streaked horizontal lines appear on prints Troubleshooting 337Streaked vertical lines appear on prints Troubleshooting 338Toner fog or background shading appears on prints Troubleshooting 339Toner specks appear on prints Troubleshooting 340Toner rubs off Vertical voids appear on prints Troubleshooting 341Transparency print quality is poor Uneven print densityTroubleshooting 342 Partial document or photo copies Solving copy problemsTroubleshooting 343 Copier does not respondPoor copy quality Troubleshooting 344Advanced Options Advanced Imaging Troubleshooting 345Caller ID is not shown Solving fax problemsTroubleshooting 346 Scanner unit does not closeCannot send or receive a fax Troubleshooting 347Troubleshooting 348 Can receive but not send faxes Troubleshooting 349Can send but cannot receive faxes Troubleshooting 350Click Settings Fax Settings Analog Fax Setup Submit Troubleshooting 351Settings General Settings Run initial setup Yes Received fax has poor print qualityTroubleshooting 352 Solving scanner problemsPartial document or photo scans Troubleshooting 353Cannot scan from a computer Poor scanned image quality Troubleshooting 354Existing file check box Troubleshooting 355Scan job was not successful Step Change the file name. Go to stepScanner does not respond Troubleshooting 356Scanning takes too long or freezes the computer Troubleshooting 357 Click Settings Apps Apps Management System tab Log Solving home screen application problemsAn application error has occurred Troubleshooting 358Mail Troubleshooting 359Contacting customer support Tech LibraryLive chat Troubleshooting 360Lexmark International, Inc All rights reserved Product informationEdition notice 362 Trademarks363 Modular component noticeLicensing notices Noise emission levels364 Temperature information365 Power consumptionLaser notice Laser advisory label366 Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada 367 European Community EC directives conformityRadio interference notice Regulatory notices for telecommunication terminal equipment368 369 Using this product in SwitzerlandUso del prodotto in Svizzera Regulatory notices for wireless productsUtilisation de ce produit en Suisse Verwendung dieses Produkts in der Schweiz371 Exposure to radio frequency radiationIndustry Canada Canada 372 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 373374 Statement of Limited Warranty375 Extent of limited warranty376 Patent acknowledgmentNumerics Symbols2100‑sheet tray loading 69 550‑sheet tray installing IndexPage Page FTP Page Page Page Page Page Page
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MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.