Lexmark 250dn manual Print quality problems

Page 87

Print quality problems

Print quality problems

Many print quality problems can be solved by replacing a supply or maintenance item that has reached the end of its intended life. See the following table to find solutions to print quality problems.

Symptom

Cause

Solution

 

 

 

White lines

• The printhead lens is dirty.

Try the following in the order listed:

 

• Either the toner cartridge or the

1

Clean the printhead lens.

 

fuser is defective.

 

 

(See Cleaning the printhead lens

ABCDE

 

 

on page 91.)

 

2

Replace the toner cartridge.

ABCDE

 

3

Replace the fuser*.

 

 

 

ABCDE

 

 

 

Streaked horizontal lines

The toner cartridge or fuser may be

Replace the toner cartridge or fuser*

 

defective, empty, or worn.

as needed.

ABCDE

 

 

 

ABCDE

 

 

 

ABCDE

 

 

 

Streaked vertical lines

• Toner is smeared before fusing to

•

If paper is stiff, try feeding from

 

the paper.

 

another tray or the manual feeder.

 

• The toner cartridge is defective.

•

Replace the toner cartridge.

ABCDE

 

 

 

ABCDE

 

 

 

ABCDE

 

 

 

Print irregularities

• Paper has absorbed moisture due

•

Load paper from a fresh package

 

to high humidity.

 

into the paper tray.

 

• Paper that does not meet the printer

•

Avoid textured paper with rough

ABCDE

specifications is being used.

 

finishes.

• The fuser is worn or defective.

•

Make sure the printer driver paper

ABCDE

 

•

type setting matches the type of

 

Replace the fuser*.

 

 

 

paper being used.

ABCDE

 

 

 

*To replace the fuser, call a service technician.

†This setting can be changed using the Local Printer Settings Utility.

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Contents E250d and E250dn Safety information Edition JuneTrademarks Contents Contents Printer overview Printer overview Press and release Continue To resume printing Using the control panelError Ready Paper Jam Cancel button Load Paper Overview of the control panel= On Understanding the control panel lightsUnderstanding the control panel lights Common light sequences= On Understanding the control panel lights Ready / Power Saver Primary codesBusy Waiting Understanding the control panel lights Hex Trace ReadyNot ready Understanding the control panel lights Close door Insufficient collation area / Insufficient memoryComplex Load print media Press CancelPress and release Continue Press Continue To resume printing Press and hold CancelUnderstanding the control panel lights Load manual feeder Toner lowPhotoconductor kit life warning How do I order them? onSequence and continue printing Programming engine code / Programming system code Service error Network interface errors / Host interface disabledUnderstanding the control panel lights Printer error Paper jam printer errorMore information Press Continue To resume printing once all Output bin full Understanding the control panel lights Short paperSecondary light sequences Secondary errorsWhen the Error and Continue When the Paper Jam ContinueUnderstanding the control panel lights Understanding the control panel lights Paper jam at the input sensor Understanding the control panel lights Secondary error codesPaper jams as a printed job exits the printer Paper jams between the input and exit sensorsPaper jam duplex rear Paper jam in the 550-sheet drawerPaper jam duplex unsupported size Understanding the control panel lights Complex Printing the job. The job may not print correctly Network interface errorsPrinting Understanding the control panel lights Font errorPress Cancel To cancel the print job Insufficient printer memoryUnderstanding the control panel lights ENA connection lost Host interface disabledPrinting the job Press Cancel To cancel the print job Understanding the control panel lights Memory fullPrinting the job the job may not print correctly Invalid network code Understanding the control panel lights Invalid engine codeSequence Missing / Defective toner cartridgeToner Low/Replace PC Kit-On Load Paper-On Error-On Printing the Printer Settings Configuration sheet Understanding the printer configuration menusConfiguration menus overview Configuration menus overviewNetwork menu Parallel menu Setup menuUtilities menu USB menuWhat types of print media can be loaded? Print media tasks and tipsWhere can print media be loaded in the printer? Where can print media be loaded in the printer?Paper Transparencies Envelopes Labels Card stock Selecting print mediaPaper Selecting print mediaWeight Paper characteristicsUnacceptable paper Preprinted forms and letterheadTransparencies EnvelopesLabels Storing supplies Tips on storing print media and suppliesCard stock Storing paperTips on preventing jams Tips on preventing jamsLoading the 250-sheet tray Loading the 250-sheet trayLoading the 250-sheet tray Loading the 250-sheet tray Extending the tray for legal- or folio-size paper Loading the 250-sheet tray Attaching the dust cover Loading the manual feeder Loading the manual feederUsing the rear exit Using the rear exitSecondary error codes on page 25 for more information Clearing jamsClearing jams Clearing jams Clearing jams Clearing jams Manually feeding a print job Printing tasksManually feeding a print job Landscape Printing on both sides of the paper duplex printingPrinting on both sides of the paper duplex printing PortraitShort Edge means pages are bound along the short edge Printing multiple page images on one page N-up printing Printing multiple page images on one page N-up printingAcross Down Page Printing on letterhead Printing using an overlay or a watermarkUsing an overlay Printing on letterheadFrom the printer control panel Canceling a print jobUsing a watermark Canceling a print jobCanceling a job from a Macintosh computer Canceling a print job from a computer running Mac OSCanceling a job from a computer running Mac OS Accessing the system board Installing optionsAccessing the system board Accessing the system board Adding a memory card Access the system board see Accessing the system board onSee Recognizing installed options on Adding a memory cardClick File Æ Properties Click the Install Options tab Installing an optional 550-sheet drawerClick File Æ Properties Click Print Test Printing the menu settings and network setup pagesSoftware tasks Printing a test page from the computerUsing the Local Printer Settings Utility Using the Local Printer Settings UtilityWhat supplies do I need and how do I order them? Supplies informationWhat supplies do I need and how do I order them? Conserving suppliesChecking the toner and photoconductor levels Knowing when you need new suppliesOrdering a maintenance kit Knowing when you need new suppliesRecognizing the control panel light sequences Changing the toner cartridge Changing the toner cartridgeChanging the toner cartridge Changing the photoconductor kit Changing the photoconductor kitChanging the photoconductor kit Lexmark products Troubleshooting General problemsTurning on Reduced Curl mode on Selecting printer operating mode Turning on Reduced Curl modeGeneral problems Print quality problems Print quality problemsToner specks When sheets are handledPrint is too light or too dark Transparency print quality is poorSkewed print Ghost ImagesUneven printing Incorrect marginsSolid black pages Print media curls badly once itPrints and exits to the output bin Cleaning the printhead lens Close the front door Turn the printer on Conventions Electronic emission notices Industry Canada compliance statementEuropean Community EC directives conformity Japanese Vcci notice Korean MIC statement Hot surface notice Power regulation noticeTotal energy usage Off modeNoise emission levels Product energy consumptionLexmark International, Inc. Lexington, KY Statement of Limited Warranty for Lexmark E250d and E250dnLaser notice Laser advisory labelLimited warranty service Extent of limited warrantyLimitation of liability Additional rights USB IndexIndex 101
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