Lexmark 250dn Print is too light or too dark, Transparency print quality is poor, Toner specks

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Print quality problems

Symptom

Cause

Solution

Print is too light or too dark

• The Toner Darkness setting is too

• Select a different Toner Darkness†

 

light or too dark.

 

setting from the printer driver before

 

• Paper that does not meet the printer

 

sending the job to print.

 

specifications is being used.

• Load paper from a new package.

 

• The toner cartridge is low on toner.

• Avoid textured paper with rough

 

• The toner cartridge is defective.

 

finishes.

 

 

• Make sure the loaded paper is not

 

 

 

damp.

 

 

• Replace the toner cartridge.

 

 

 

 

Transparency print quality is poor

• Transparencies that do not meet the

•

Use only transparencies

(Print has inappropriate light or dark

printer specifications are being

 

recommended by the manufacturer.

used.

• Set the Form Type setting to

spots, toner is smeared, or horizontal

• The Form Type setting in the printer

 

transparency.

or vertical light bands appear.)

 

driver is set to something other than

 

 

 

 

 

 

transparency.

 

 

 

 

 

Toner specks

• The toner cartridge is defective.

• Replace the toner cartridge.

 

• The fuser is worn or defective.

•

Replace the fuser*.

 

• Toner is in the paper path.

•

Call for service.

 

 

 

Toner rubs off the paper easily

• The Paper Texture setting is wrong

• Change Paper Texture† from

when sheets are handled

for the type of print media being

 

Normal to Smooth or Rough.

 

used.

• Change Media Type in Drivers to an

 

• The Paper Weight setting is wrong

 

appropriate weight for the print

 

for the type of print media being

 

media being used.

 

used.

•

Replace the fuser*.

•The fuser is worn or defective.

Gray background

• The Toner Darkness setting is too

• Select a different Toner Darkness†

 

dark.

setting from the printer driver before

 

• The toner cartridge is defective.

sending the job to print.

ABCDE

 

• Replace the toner cartridge.

 

 

ABCDE

 

 

ABCDE

 

 

Uneven print density

The toner cartridge is defective.

Replace the toner cartridge.

ABCDE

ABCDE

ABCDE

*To replace the fuser, call a service technician.

†This setting can be changed using the Local Printer Settings Utility.

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Contents E250d and E250dn Edition June Safety informationTrademarks Contents Contents Printer overview Printer overview Using the control panel Error Ready Paper Jam Cancel button Load PaperOverview of the control panel Press and release Continue To resume printingUnderstanding the control panel lights Understanding the control panel lightsCommon light sequences = On= On Understanding the control panel lights Primary codes Ready / Power SaverBusy Understanding the control panel lights Hex Trace Ready WaitingNot ready Insufficient collation area / Insufficient memory Understanding the control panel lights Close doorComplex Press Cancel Load print mediaPress Continue To resume printing Press and hold Cancel Understanding the control panel lights Load manual feederToner low Press and release ContinueHow do I order them? on Photoconductor kit life warningSequence and continue printing Programming engine code / Programming system code Network interface errors / Host interface disabled Service errorPaper jam printer error Understanding the control panel lights Printer errorMore information Press Continue To resume printing once all Understanding the control panel lights Short paper Output bin fullSecondary errors When the Error and ContinueWhen the Paper Jam Continue Secondary light sequencesUnderstanding the control panel lights Understanding the control panel lights Understanding the control panel lights Secondary error codes Paper jam at the input sensorPaper jams between the input and exit sensors Paper jams as a printed job exits the printerPaper jam in the 550-sheet drawer Paper jam duplex rearPaper jam duplex unsupported size Understanding the control panel lights Complex Network interface errors Printing the job. The job may not print correctlyUnderstanding the control panel lights Font error Press Cancel To cancel the print jobInsufficient printer memory PrintingHost interface disabled Understanding the control panel lights ENA connection lostUnderstanding the control panel lights Memory full Printing the job Press Cancel To cancel the print jobPrinting the job the job may not print correctly Understanding the control panel lights Invalid engine code Invalid network codeMissing / Defective toner cartridge SequenceToner Low/Replace PC Kit-On Load Paper-On Error-On Understanding the printer configuration menus Printing the Printer Settings Configuration sheetConfiguration menus overview Configuration menus overviewNetwork menu Setup menu Parallel menuUSB menu Utilities menuPrint media tasks and tips What types of print media can be loaded?Where can print media be loaded in the printer? Where can print media be loaded in the printer?Selecting print media PaperSelecting print media Paper Transparencies Envelopes Labels Card stockPaper characteristics WeightPreprinted forms and letterhead Unacceptable paperEnvelopes TransparenciesLabels Tips on storing print media and supplies Card stockStoring paper Storing suppliesTips on preventing jams Tips on preventing jamsLoading the 250-sheet tray Loading the 250-sheet trayLoading the 250-sheet tray Loading the 250-sheet tray Extending the tray for legal- or folio-size paper Loading the 250-sheet tray Attaching the dust cover Loading the manual feeder Loading the manual feederUsing the rear exit Using the rear exitClearing jams Secondary error codes on page 25 for more informationClearing jams Clearing jams Clearing jams Clearing jams Printing tasks Manually feeding a print jobManually feeding a print job Printing on both sides of the paper duplex printing Printing on both sides of the paper duplex printingPortrait LandscapeShort Edge means pages are bound along the short edge Printing multiple page images on one page N-up printing Printing multiple page images on one page N-up printingAcross Down Page Printing using an overlay or a watermark Using an overlayPrinting on letterhead Printing on letterheadCanceling a print job Using a watermarkCanceling a print job From the printer control panelCanceling a print job from a computer running Mac OS Canceling a job from a Macintosh computerCanceling a job from a computer running Mac OS Installing options Accessing the system boardAccessing the system board Accessing the system board Access the system board see Accessing the system board on See Recognizing installed options onAdding a memory card Adding a memory cardInstalling an optional 550-sheet drawer Click File Æ Properties Click the Install Options tabPrinting the menu settings and network setup pages Software tasksPrinting a test page from the computer Click File Æ Properties Click Print TestUsing the Local Printer Settings Utility Using the Local Printer Settings UtilitySupplies information What supplies do I need and how do I order them?Conserving supplies What supplies do I need and how do I order them?Knowing when you need new supplies Ordering a maintenance kitKnowing when you need new supplies Checking the toner and photoconductor levelsRecognizing the control panel light sequences Changing the toner cartridge Changing the toner cartridgeChanging the toner cartridge Changing the photoconductor kit Changing the photoconductor kitChanging the photoconductor kit Lexmark products General problems Troubleshooting Turning on Reduced Curl mode on Turning on Reduced Curl mode Selecting printer operating modeGeneral problems Print quality problems Print quality problemsWhen sheets are handled Print is too light or too darkTransparency print quality is poor Toner specksGhost Images Uneven printingIncorrect margins Skewed printPrint media curls badly once it Solid black pagesPrints and exits to the output bin Cleaning the printhead lens Close the front door Turn the printer on Industry Canada compliance statement Conventions Electronic emission noticesEuropean Community EC directives conformity Hot surface notice Power regulation notice Japanese Vcci notice Korean MIC statementOff mode Noise emission levelsProduct energy consumption Total energy usageStatement of Limited Warranty for Lexmark E250d and E250dn Laser noticeLaser advisory label Lexmark International, Inc. Lexington, KYExtent of limited warranty Limited warranty serviceLimitation of liability Additional rights Index USBIndex 101
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