Lexmark 250dn manual Troubleshooting, General problems, Turning on Reduced Curl mode on

Page 85

9 Troubleshooting

General problems

Problem / Question

Solution / Answer

What do the blinking lights

See Understanding the control panel lights on page 8 for information about what each

mean?

light pattern means.

 

 

Why am I missing

If you see voids (missing characters) when printing envelopes, check your printer driver

characters when I print on

settings to make sure you selected Envelope from the Paper Type menu.

envelopes?

If Envelope is already selected, try changing the texture setting to a rougher setting.

 

 

Sometimes toner does not adhere well to smooth-textured envelopes. From your printer

 

driver, select Custom 6-Rough Env from the Paper Type menu.

 

 

How do I clear a paper

See Clearing jams on page 56 for information about clearing paper jams.

jam?

 

 

 

 

How do I restore the

Sometimes restoring the printer to the original factory default settings solves formatting

factory defaults?

problems. To reset the factory defaults:

 

1

Turn off the printer.

 

2

Open the front door.

 

3

Press Continue as you turn the printer back on.

 

4

Keep pressing Continue until the lights cycle, then release the Continue button.

 

5

Close the front door.

 

6

Press Cancel.

 

7

Press Continue until the control panel cycles through all the lights.

 

 

The Load Paper, Toner Low / Replace PC Kit, Ready and Continue lights appear.

 

8

Release the Continue button.

 

9

Turn the printer off and back on.

 

 

Factory defaults have been reset.

 

 

 

The paper is curled once it

Use paper that is sealed in its original packaging.

exits the printer.

Turn the paper over.

 

Rotate the paper 180 degrees.

 

If you are printing a multiple-page job, try printing it duplex.

 

When printing on heavy print media, open the rear exit door for a straight-through path.

 

Try another kind or brand of print media, such as a xerographic paper for laser printers.

 

If possible try printing in a less humid environment.

 

If the paper still curls, select the Reduce Curl setting from the Configuration menu (See

 

Turning on Reduced Curl mode on page 86.).

 

 

The toner low light

Yes, you can still print. To extend the life of the toner cartridge somewhat, remove the toner

sequence is on, but I don’t

cartridge, firmly shake it from side to side and front to back several times to use the remaining

have another cartridge to

toner, then insert it back into the printer. Repeat this procedure multiple times.

put in yet. Can I still print

If print remains faded, replace the toner cartridge.

with the low cartridge?

 

 

 

 

The printer seems to print

This is normal. The printer sometimes prints at a slightly slower speed when feeding print

slower when using the

media from the manual feeder.

manual feeder.

 

 

 

 

Envelopes jam when

Close the rear exit door.

printing with the rear exit

 

 

door open.

 

 

 

 

 

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Contents E250d and E250dn Edition June Safety informationTrademarks Contents Contents Printer overview Printer overview Error Ready Paper Jam Cancel button Load Paper Using the control panelOverview of the control panel Press and release Continue To resume printingUnderstanding the control panel lights Understanding the control panel lightsCommon light sequences = On= On Understanding the control panel lights Primary codes Ready / Power SaverBusy Waiting Understanding the control panel lights Hex Trace ReadyNot ready Insufficient collation area / Insufficient memory Understanding the control panel lights Close doorComplex Load print media Press CancelUnderstanding the control panel lights Load manual feeder Press Continue To resume printing Press and hold CancelToner low Press and release ContinueHow do I order them? on Photoconductor kit life warningSequence and continue printing Programming engine code / Programming system code Service error Network interface errors / Host interface disabledPaper jam printer error Understanding the control panel lights Printer errorMore information Press Continue To resume printing once all Output bin full Understanding the control panel lights Short paperWhen the Error and Continue Secondary errorsWhen the Paper Jam Continue Secondary light sequencesUnderstanding the control panel lights Understanding the control panel lights Paper jam at the input sensor Understanding the control panel lights Secondary error codesPaper jams as a printed job exits the printer Paper jams between the input and exit sensorsPaper jam duplex rear Paper jam in the 550-sheet drawerPaper jam duplex unsupported size Understanding the control panel lights Complex Printing the job. The job may not print correctly Network interface errorsPress Cancel To cancel the print job Understanding the control panel lights Font errorInsufficient printer memory PrintingUnderstanding the control panel lights ENA connection lost Host interface disabledUnderstanding the control panel lights Memory full Printing the job Press Cancel To cancel the print jobPrinting the job the job may not print correctly Invalid network code Understanding the control panel lights Invalid engine codeSequence Missing / Defective toner cartridgeToner Low/Replace PC Kit-On Load Paper-On Error-On Printing the Printer Settings Configuration sheet Understanding the printer configuration menusConfiguration menus overview Configuration menus overviewNetwork menu Parallel menu Setup menuUtilities menu USB menuWhat types of print media can be loaded? Print media tasks and tipsWhere can print media be loaded in the printer? Where can print media be loaded in the printer?Paper Selecting print mediaSelecting print media Paper Transparencies Envelopes Labels Card stockWeight Paper characteristicsUnacceptable paper Preprinted forms and letterheadEnvelopes TransparenciesLabels Card stock Tips on storing print media and suppliesStoring paper Storing suppliesTips on preventing jams Tips on preventing jamsLoading the 250-sheet tray Loading the 250-sheet trayLoading the 250-sheet tray Loading the 250-sheet tray Extending the tray for legal- or folio-size paper Loading the 250-sheet tray Attaching the dust cover Loading the manual feeder Loading the manual feederUsing the rear exit Using the rear exitClearing jams Secondary error codes on page 25 for more informationClearing jams Clearing jams Clearing jams Clearing jams Manually feeding a print job Printing tasksManually feeding a print job Printing on both sides of the paper duplex printing Printing on both sides of the paper duplex printingPortrait LandscapeShort Edge means pages are bound along the short edge Printing multiple page images on one page N-up printing Printing multiple page images on one page N-up printingAcross Down Page Using an overlay Printing using an overlay or a watermarkPrinting on letterhead Printing on letterheadUsing a watermark Canceling a print jobCanceling a print job From the printer control panelCanceling a print job from a computer running Mac OS Canceling a job from a Macintosh computerCanceling a job from a computer running Mac OS Accessing the system board Installing optionsAccessing the system board Accessing the system board See Recognizing installed options on Access the system board see Accessing the system board onAdding a memory card Adding a memory cardClick File Æ Properties Click the Install Options tab Installing an optional 550-sheet drawerSoftware tasks Printing the menu settings and network setup pagesPrinting a test page from the computer Click File Æ Properties Click Print TestUsing the Local Printer Settings Utility Using the Local Printer Settings UtilityWhat supplies do I need and how do I order them? Supplies informationWhat supplies do I need and how do I order them? Conserving suppliesOrdering a maintenance kit Knowing when you need new suppliesKnowing when you need new supplies Checking the toner and photoconductor levelsRecognizing the control panel light sequences Changing the toner cartridge Changing the toner cartridgeChanging the toner cartridge Changing the photoconductor kit Changing the photoconductor kitChanging the photoconductor kit Lexmark products General problems TroubleshootingTurning on Reduced Curl mode on Turning on Reduced Curl mode Selecting printer operating modeGeneral problems Print quality problems Print quality problemsPrint is too light or too dark When sheets are handledTransparency print quality is poor Toner specksUneven printing Ghost ImagesIncorrect margins Skewed printPrint media curls badly once it Solid black pagesPrints and exits to the output bin Cleaning the printhead lens Close the front door Turn the printer on Industry Canada compliance statement Conventions Electronic emission noticesEuropean Community EC directives conformity Japanese Vcci notice Korean MIC statement Hot surface notice Power regulation noticeNoise emission levels Off modeProduct energy consumption Total energy usageLaser notice Statement of Limited Warranty for Lexmark E250d and E250dnLaser advisory label Lexmark International, Inc. Lexington, KYExtent of limited warranty Limited warranty serviceLimitation of liability Additional rights USB IndexIndex 101