Lexmark 4036-304 manual Problem Solving, Error Codes MFD Controller Errors

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4036-304

2. Problem Solving

This chapter describes two methods to solve the operational problems. The first relies on the scanner internal diagnostics to report error codes. The second uses troubleshooting techniques to isolate the problem. In many cases, the internal error codes will help you to locate the source of the problem quickly. If no error codes are reported, or if the error codes do not locate the source of the problem, refer to the troubleshooting section.

Error Codes

MFD Controller Errors

MFD Controller Errors are errors detected by the MFD controller card within the MFD cage pertaining to electronic cards. All MFD controller cage errors are posted to the user interface touch screen along with audible beep codes and LED codes. During the Power- On Self Test procedure, errors detected cause a number of audible beeps to be produced three times. The corresponding LED pattern continuously displays on the controller card until the system is powered down. Use the following tables to read the beep/LED codes and follow the recommended repair action.

Note: For generation 1 MFD controller cards, there are two rows of four LEDs. The LEDs are difficult to view as the controller cage must be removed from the scanner. The LED pattern shown depicts which LEDs are illuminated in the two rows.

Problem Solving 2-1

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Contents X4500 Scanner 4036-304 4036-304 Edition May Table of Contents Index Norme di sicurezza Safety InformationSafety Information Consignes de SécuritéPautas de Seguridad SicherheitshinweiseInformaçõ es de Seguranç a Informació de Seguretat 4036-304 Product Description Service GuidelinesProduct Features Ease of Use OverviewNetwork Scanning Digital Copier and Full-function Fax MachineDuplex Scanning through the Auto Document Feeder ADF Scanner Product SpecificationsADF Mechanical Operation Theory of Operation System DescriptionFlatbed Operation Auto Document Feeder Operation External View Scanner Mechanism Overview and LocationsInternal Components Abbreviations 4036-304 Error Codes MFD Controller Errors Problem SolvingMFD Error 31 No hard drive Error 51 Not enough Scanner Errors 4036-304 Power does not come on TroubleshootingCCD Pcba Scan module does not move to lock positionPcba Scan module does not move to the home positionReading is not performed Scan module does not move to the flatbed positionLarge jitter Image does not appearReading position deviation Image unclear Frequent paper jam, double feed or skew Strange Sound Generated flatbedStrange sound generated ADF 4036-304 ADF Unit MaintenanceCleaning Cover and Glass Touch ScreenRemovals Parts Replacement Maintenance ToolsCCD Board Screws ADF Snap-in Pad Module Removal and Mounting ADF Cover Removal Document Cover RemovalADF Optical CCD Unit Removal ADF Unit Upper and Lower Unit Removal 4036-304 User Interface Removal 4036-304 4036-304 Upper Housing Removal 4036-304 Flatbed CCD Optical Unit Removal Remove the upper housing. Go to Upper Housing Removal on4036-304 Carriage Belt Pulley Assembly Removal Carriage Motor Assembly RemovalMFD Controller Cage Removal 4036-304 4036-304 4036-304 Remove the component you want from within the MFD cage Main Control Board Removal 4036-304 Main Scanner Board Connector LocationsMFD Controller Cage Low Voltage Power SupplyParts Catalog Assembly 1 Upper Scanner Asm Part Units Description Index Number Assembly 2 Lower Scanner Assembly 2 Lower Scanner Assembly 2 cont. Lower Scanner Assembly 2 cont. Lower Scanner 4036-304 Part Numbers Index4036-304