4036-304
Scanner Errors
Scanner Errors are errors detected within the scanner mechanism and auto document feeder assembly. These errors appear on the user interface touch screen along with a number of flashes of the flatbed CCD lamp (the flash sequence is repeated 10 times).
See the following table for an explanation of each error code and the corrective action to resolve the problem.
Number of CCD | Error Message Displayed | Action | |
Lamp Flashes | to UI | ||
| |||
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| |
1 | Oasis 1 SDRAM failure | Replace the main scanner | |
|
| board. | |
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| |
2 | Oasis 2 SDRAM failure | Replace the main scanner | |
|
| board. | |
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|
| |
3 | CPU SDRAM failure | Replace the main scanner | |
|
| board. | |
|
|
| |
4 | Flatbed A/D Dark Calibration | Replace the flatbed optical | |
| Error | unit assembly. If problem | |
|
| persists, replace the main | |
|
| scanner board. | |
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|
| |
5 | ADF A/D Dark Calibration | Replace the ADF optical unit. | |
| Error | If problem persists, replace the | |
|
| main scanner board. | |
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|
| |
6 | Home Sensor failure | Check the flatbed motor, belt | |
|
| and home position sensor for | |
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| proper operation. Replace any | |
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| defective parts. If no defective | |
|
| parts are found, replace the | |
|
| main scanner board. | |
|
|
| |
7 | Flatbed Lamp failure | Check the flatbed optical unit | |
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| for proper connection. | |
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| Replace the flatbed optical | |
|
| unit if necessary. | |
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|
| |
8 | ADF Lamp failure | Check the ADF optical unit for | |
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| proper connection. Replace | |
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| the ADF optical unit if | |
|
| necessary. | |
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|
| |
None | SCSI Command Not | Replace the main scanner | |
| Supported | board. | |
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|
| |
None | Invalid field in CDB | Replace the main scanner | |
|
| board. | |
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Problem Solving