Lexmark 4036-304 manual Scanner Errors

Page 23

4036-304

Scanner Errors

Scanner Errors are errors detected within the scanner mechanism and auto document feeder assembly. These errors appear on the user interface touch screen along with a number of flashes of the flatbed CCD lamp (the flash sequence is repeated 10 times).

See the following table for an explanation of each error code and the corrective action to resolve the problem.

Number of CCD

Error Message Displayed

Action

Lamp Flashes

to UI

 

 

 

 

1

Oasis 1 SDRAM failure

Replace the main scanner

 

 

board.

 

 

 

2

Oasis 2 SDRAM failure

Replace the main scanner

 

 

board.

 

 

 

3

CPU SDRAM failure

Replace the main scanner

 

 

board.

 

 

 

4

Flatbed A/D Dark Calibration

Replace the flatbed optical

 

Error

unit assembly. If problem

 

 

persists, replace the main

 

 

scanner board.

 

 

 

5

ADF A/D Dark Calibration

Replace the ADF optical unit.

 

Error

If problem persists, replace the

 

 

main scanner board.

 

 

 

6

Home Sensor failure

Check the flatbed motor, belt

 

 

and home position sensor for

 

 

proper operation. Replace any

 

 

defective parts. If no defective

 

 

parts are found, replace the

 

 

main scanner board.

 

 

 

7

Flatbed Lamp failure

Check the flatbed optical unit

 

 

for proper connection.

 

 

Replace the flatbed optical

 

 

unit if necessary.

 

 

 

8

ADF Lamp failure

Check the ADF optical unit for

 

 

proper connection. Replace

 

 

the ADF optical unit if

 

 

necessary.

 

 

 

None

SCSI Command Not

Replace the main scanner

 

Supported

board.

 

 

 

None

Invalid field in CDB

Replace the main scanner

 

 

board.

 

 

 

Problem Solving 2-5

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Contents X4500 Scanner 4036-304 4036-304 Edition May Table of Contents Index Norme di sicurezza Safety InformationSafety Information Consignes de SécuritéInformaçõ es de Seguranç a SicherheitshinweisePautas de Seguridad Informació de Seguretat 4036-304 Product Description Service GuidelinesProduct Features Ease of Use OverviewDuplex Scanning through the Auto Document Feeder ADF Digital Copier and Full-function Fax MachineNetwork Scanning Scanner Product SpecificationsADF Flatbed Operation Theory of Operation System DescriptionMechanical Operation Auto Document Feeder Operation External View Scanner Mechanism Overview and LocationsInternal Components Abbreviations 4036-304 Error Codes MFD Controller Errors Problem SolvingMFD Error 31 No hard drive Error 51 Not enough Scanner Errors 4036-304 Power does not come on TroubleshootingCCD Pcba Scan module does not move to lock positionPcba Scan module does not move to the home positionReading is not performed Scan module does not move to the flatbed positionLarge jitter Image does not appearReading position deviation Image unclear Frequent paper jam, double feed or skew Strange Sound Generated flatbedStrange sound generated ADF 4036-304 ADF Unit MaintenanceCleaning Cover and Glass Touch ScreenRemovals Parts Replacement Maintenance ToolsCCD Board Screws ADF Snap-in Pad Module Removal and Mounting ADF Cover Removal Document Cover RemovalADF Optical CCD Unit Removal ADF Unit Upper and Lower Unit Removal 4036-304 User Interface Removal 4036-304 4036-304 Upper Housing Removal 4036-304 Flatbed CCD Optical Unit Removal Remove the upper housing. Go to Upper Housing Removal on4036-304 MFD Controller Cage Removal Carriage Motor Assembly RemovalCarriage Belt Pulley Assembly Removal 4036-304 4036-304 4036-304 Remove the component you want from within the MFD cage Main Control Board Removal 4036-304 Main Scanner Board Connector LocationsMFD Controller Cage Low Voltage Power SupplyParts Catalog Assembly 1 Upper Scanner Asm Part Units Description Index Number Assembly 2 Lower Scanner Assembly 2 Lower Scanner Assembly 2 cont. Lower Scanner Assembly 2 cont. Lower Scanner 4036-304 Part Numbers Index4036-304