Lexmark 4036-304 Scan module does not move to the flatbed position, Reading is not performed

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4036-304

Scan module does not move to the flatbed position

Cause

Relevant

Check

Action

Unit

 

 

 

 

 

 

 

Power supply-

None

Visual check

Connect the

main scanner

 

 

connector.

board

 

 

 

connection

 

 

 

failure

 

 

 

 

 

 

 

Power supply

Power supply

Tester check

Replace the

fails

 

(+5V, +24V,

power supply.

 

 

GND)

 

 

 

 

 

Motor-main

None

Visual check

Connect the

scanner

 

 

connector.

board

 

 

 

connection

 

 

 

failure

 

 

 

 

 

 

 

Motor failure

Carrier motor

Visual check

Replace the

 

 

 

carrier motor.

 

 

 

 

Belt broken or

Carrier belt

Visual check

Reposition belt

loose

 

 

or replace if

 

 

 

defective.

 

 

 

 

Reading is not performed

 

 

Cause

Relevant

Check

Action

Unit

 

 

 

 

 

 

 

ADF cover

ADF cover

Visual check

Close the ADF

open

 

 

cover.

 

 

 

 

2-10Service Manual

Image 28
Contents X4500 Scanner 4036-304 4036-304 Edition May Table of Contents Index Safety Information Safety InformationConsignes de Sécurité Norme di sicurezzaPautas de Seguridad SicherheitshinweiseInformaçõ es de Seguranç a Informació de Seguretat 4036-304 Service Guidelines Product Features Ease of UseOverview Product DescriptionNetwork Scanning Digital Copier and Full-function Fax MachineDuplex Scanning through the Auto Document Feeder ADF Product Specifications ScannerADF Mechanical Operation Theory of Operation System DescriptionFlatbed Operation Auto Document Feeder Operation Scanner Mechanism Overview and Locations External ViewInternal Components Abbreviations 4036-304 Problem Solving Error Codes MFD Controller ErrorsMFD Error 31 No hard drive Error 51 Not enough Scanner Errors 4036-304 Troubleshooting Power does not come onScan module does not move to lock position CCD PcbaScan module does not move to the home position PcbaScan module does not move to the flatbed position Reading is not performedImage does not appear Large jitterReading position deviation Image unclear Strange Sound Generated flatbed Frequent paper jam, double feed or skewStrange sound generated ADF 4036-304 Maintenance Cleaning Cover and GlassTouch Screen ADF UnitMaintenance Tools Removals Parts ReplacementCCD Board Screws ADF Snap-in Pad Module Removal and Mounting Document Cover Removal ADF Cover RemovalADF Optical CCD Unit Removal ADF Unit Upper and Lower Unit Removal 4036-304 User Interface Removal 4036-304 4036-304 Upper Housing Removal 4036-304 Remove the upper housing. Go to Upper Housing Removal on Flatbed CCD Optical Unit Removal4036-304 Carriage Belt Pulley Assembly Removal Carriage Motor Assembly RemovalMFD Controller Cage Removal 4036-304 4036-304 4036-304 Remove the component you want from within the MFD cage Main Control Board Removal 4036-304 Connector Locations Main Scanner BoardLow Voltage Power Supply MFD Controller CageParts Catalog Assembly 1 Upper Scanner Asm Part Units Description Index Number Assembly 2 Lower Scanner Assembly 2 Lower Scanner Assembly 2 cont. Lower Scanner Assembly 2 cont. Lower Scanner 4036-304 Index Part Numbers4036-304