Philips 288P6LJEB user manual Customer Care & Warranty

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7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details.You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

 

 

Country

CSP

Hotline Number

Price

Opening hours

 

 

 

 

 

 

Austria

RTS

+43

0810 000206

€ 0.07

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Belgium

Ecare

+32

078 250851

€ 0.06

Mon to Fri : 9am - 6pm

 

 

 

 

 

Cyprus

Alman

800 92 256

Free of charge

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Denmark

Infocare

+45

3525 8761

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

Finland

Infocare

+358 09 2290 1908

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

France

Mainteq

+33

082161 1658

€ 0.09

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Germany

RTS

+49

01803 386 853

€ 0.09

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Greece

Alman

+30

00800 3122 1223

Free of charge

Mon to Fri : 9am - 6pm

 

 

 

 

 

Ireland

Celestica

+353 01 601 1161

Local call tariff

Mon to Fri : 8am - 5pm

 

 

 

 

 

Italy

Anovo Italy

+39 840 320 041 € 0.08

€ 0.08

Mon to Fri : 9am - 6pm

 

 

 

 

 

Luxembourg

Ecare

+352 26 84 30 00

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Netherlands

Ecare

+31

0900 0400 063

€ 0.10

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Norway

Infocare

+47

2270 8250

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Poland

MSI

+48

0223491505

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

Portugal

Mainteq

800 780 902

Free of charge

Mon to Fri : 8am - 5pm

 

 

 

 

 

 

Spain

Mainteq

+34

902 888 785

€ 0.10

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Sweden

Infocare

+46

08 632 0016

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Switzerland

ANOVO CH

+41

02 2310 2116

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

United Kingdom

Celestica

+44

0207 949 0069

Local call tariff

Mon to Fri : 8am - 5pm

 

 

 

 

 

 

Contact Information for CENTRAL AND EASTERN EUROPE region:

Country

Call center

CSP

Consumer care number

Belarus

N/A

IBA

+375

17 217 3386

+375

17 217 3389

 

 

 

Bulgaria

N/A

LAN Service

+359

2 960 2360

 

 

 

 

 

Croatia

N/A

MR Service Ltd

 

 

 

 

 

 

Czech Rep.

N/A

Asupport

420 272 188 300

Estonia

N/A

FUJITSU

Georgia

N/A

Esabi

+995 322 91 34 71

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Operation Safety precautions and maintenanceMaintenance Notational Descriptions Temperature 0-40C 32-95FService Taking back/Recycling Information for Customers Disposal of product and packing materialWaste Electrical and Electronic Equipment Installation Setting up the monitorPackage contents Rotate the neck counterclockwise 90 degreeYour monitor into a nearby outlet This hot key allows you to setup your favorite function key Access the OSD menu Adjust the OSD menuOperating the monitor PiP/PbP/Off/SwapBasic and simple instruction on the control keys Independent audio playback, regardless of video inputAudio, then press button Audio Source, then press button 288P6LJ OSD MenuWhy do I need it? What is it?MultiView From your Ultrabook, while logged into securedSource When the sub source is not DetectedPress MultiView in OSD menu Off Stop MultiView function Swap a and B source in PbP modeTop-Right Bottom-RightRemove the Base Assembly for Vesa Mounting How does it work? how do I connect? Link introductionHow do I use the MHL function? SmartImage Image OptimizationHow does it work? SmartUniformity and OffNo optimization by SmartImage SmartContrastPhilips SmartControl Premium Adjustment Installation Color Menu allows you to adjust RGBRefer to below table for sub-menu item Base on your inputImage Optimization SmartImage Eco Power menu Options menuFirst Color Calibration Screen On single input displays, this pane will not be visible OptionAuto PivotContext Sensitive menu Help menuChec Task Tray Menu EnabledTask Tray Menu Disabled Win No other alternative path available SmartDesktop GuideVista Left Click Menu Right Click MenuStart menu or short cut Task Tray Right Click Into two evenly sized horizontal regions Into two evenly sized vertical regionsHorizontal On left side Vertical Name Description Image Horizontal Split TopRight side Vertical Horizontal Split Bottom Into two evenly sized horizontal regions, the bottomTechnical Specifications TICK, UKRAINIAN, CCC, CECP,VCCI, KCC, PSE, KC MtbfRohs YES Epeat Resolution & Preset Modes Power Management Model is tested by an accredited impartial test Regulatory InformationLow acoustic noise emissions Brand owner offers take-back optionsCE Declaration of Conformity Epeat Electronic Product Environmental Evaluates computerThis product is in conformity with the following standards Product also comply with the following standardsDeclaration of Conformity for Products Marked with FCC Logo EN 55022 Compliance Czech Republic Only Should have the same power supply sourceVarning Placering/VentilationPaikka/Ilmankierto Plassering/VentilasjonRoHS China RoHSPhilips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects Black Dot DefectsFor the proximity of pixel defects Pixel Defect TolerancesCustomer Care & Warranty CPS AMCRedington India Agos NetworkPT. Cormic ServisindoFETEC.CO Make sure the computer is turned on TroubleshootingAdjust the contrast and brightness on On-Screen Display SmartControl Premium FAQsPower on light is too strong and is disturbing Image appears blurred, indistinct or too darkRecommended resolution for this General FAQsDo if the screen shows Cannot Display this video mode?Press OK to show the OSD On Screen Video? Multiview FAQsWhy I cannot activate PiP or PbP