Philips 288P6LJEB SmartControl Premium FAQs, Image appears blurred, indistinct or too dark

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8.Troubleshooting & FAQs

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

Changed video graphic adapter to another one

Updated video driver

Activities on OS, such as service pack or patch

Run Windows Update and updated monitor and/or video driver

Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

If you see “Plug and Play Monitor” shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Maintenance Safety precautions and maintenanceOperation Service Temperature 0-40C 32-95FNotational Descriptions Waste Electrical and Electronic Equipment Disposal of product and packing materialTaking back/Recycling Information for Customers Package contents Setting up the monitorInstallation Rotate the neck counterclockwise 90 degreeYour monitor into a nearby outlet Operating the monitor Access the OSD menu Adjust the OSD menuThis hot key allows you to setup your favorite function key PiP/PbP/Off/SwapAudio, then press button Audio Source, then press button Independent audio playback, regardless of video inputBasic and simple instruction on the control keys OSD Menu 288P6LJMultiView What is it?Why do I need it? From your Ultrabook, while logged into securedPress MultiView in OSD menu When the sub source is not DetectedSource Top-Right Swap a and B source in PbP modeOff Stop MultiView function Bottom-RightRemove the Base Assembly for Vesa Mounting How do I use the MHL function? Link introductionHow does it work? how do I connect? How does it work? Image OptimizationSmartImage SmartUniformity and OffPhilips SmartControl Premium SmartContrastNo optimization by SmartImage Refer to below table for sub-menu item Installation Color Menu allows you to adjust RGBAdjustment Base on your inputImage Optimization First Color Calibration Screen Eco Power menu Options menuSmartImage OptionAuto Pivot On single input displays, this pane will not be visibleHelp menu Context Sensitive menuTask Tray Menu Disabled Task Tray Menu EnabledChec Vista SmartDesktop GuideWin No other alternative path available Start menu or short cut Right Click MenuLeft Click Menu Task Tray Right Click Horizontal Into two evenly sized vertical regionsInto two evenly sized horizontal regions Right side Vertical Horizontal Split Name Description Image Horizontal Split TopOn left side Vertical Bottom Into two evenly sized horizontal regions, the bottomTechnical Specifications Rohs YES Epeat MtbfTICK, UKRAINIAN, CCC, CECP,VCCI, KCC, PSE, KC Resolution & Preset Modes Power Management Low acoustic noise emissions Regulatory InformationModel is tested by an accredited impartial test Brand owner offers take-back optionsThis product is in conformity with the following standards Epeat Electronic Product Environmental Evaluates computerCE Declaration of Conformity Product also comply with the following standardsDeclaration of Conformity for Products Marked with FCC Logo Should have the same power supply source EN 55022 Compliance Czech Republic OnlyPaikka/Ilmankierto Placering/VentilationVarning Plassering/VentilasjonChina RoHS RoHSPixels and Sub pixels Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsFor the proximity of pixel defects Black Dot DefectsProximity of Pixel Defects Pixel Defect TolerancesCustomer Care & Warranty AMC CPSPT. Cormic Agos NetworkRedington India ServisindoFETEC.CO Troubleshooting Make sure the computer is turned onPower on light is too strong and is disturbing SmartControl Premium FAQsAdjust the contrast and brightness on On-Screen Display Image appears blurred, indistinct or too darkDo if the screen shows Cannot General FAQsRecommended resolution for this Display this video mode?Press OK to show the OSD On Screen Why I cannot activate PiP or PbP Multiview FAQsVideo?
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