Philips 2.34E+07 user manual Black Dot Defects, Proximity of Pixel Defects, Dark subpixel

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7. Customer care and warranty

Note

A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels that are always dark or 'off'.That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.These are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

1 lit subpixel

3

2 adjacent lit subpixels

1

3 adjacent lit subpixels (one white pixel)

0

Distance between two bright dot defects*

>15mm

Total bright dot defects of all types

3

 

 

BLACK DOT DEFECTS

ACCEPTABLE LEVEL

1 dark subpixel

5 or fewer

2 adjacent dark subpixels

2 or fewer

3 adjacent dark subpixels

0

Distance between two black dot defects*

>15mm

Total black dot defects of all types

5 or fewer

 

 

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

5 or fewer

Note

1.1 or 2 adjacent sub pixel defects = 1 dot defect

2.This monitor is ISO9241-307 compliant (ISO9241-307: Ergonomic requirement, analysis and compliance test methods for electronic visual displays)

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance OperationTemperature 0-40C 32-95F Humidity 20-80% RH Notational DescriptionsDisposal of product and packing material Waste Electrical and Electronic EquipmentSetting up the monitor InstallationPackage contents Install base standSetting up the monitor Operating the monitor OFFAdjust the OSD menu Change the signal input source Switch monitor’s power on and OFF Access the OSD menuReturn to previous OSD level Adjust the speaker volume Tilt Basic and simple instruction on the control keysOSD Menu Remove the Base Assembly for Vesa Mounting What is it? MHL Mobile High-Definition Link introductionHow do I use the MHL function? How does it work? how do I connect?Why do I need it? Image OptimizationSmartImage Lite How does it work?First launch -Wizard SmartContrastPhilips SmartControl Lite Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Exit Close SmartControl Lite Task Tray Menu DisabledContext Sensitive menu Technical Specifications Picture/DisplayConnectivity ConveniencePower DimensionWeight StandOperating Condition EnvironmentalCompliance and standards CabinetFreq kHz Resolution Freq Hz Resolution & Preset ModesRecommended Resolution 1920x1080@60Hz digital input Power Management Power Management DefinitionRegulatory Information Lead-free ProductLow energy consumption to minimize climate impact For more information, please visitEpeat Electronic Product Environmental GS EK1-20002011 GS mark requirementFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRegulatory Infomation Paikka/Ilmankierto Plassering/VentilasjonBsmi Notice Taiwan Only Ergonomie Hinweis nur Deutschland Nur original-Ersatzteile verwendet werdenChina RoHS EU Energy LabelCustomer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Proximity of Pixel DefectsTotal bright dot defects of all types Dark subpixelConsumer care number Price Customer Care & WarrantyCountry Country Call center Consumer care number Country Call centerConsumer care number Contact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Satisfactory, you can do manual adjustments via the OSD menuSmartControl Lite FAQs Image appears distorted.Text is fuzzy or blurredGeneral FAQs Q7 How should I clean the LCD surface? Q10 Are Philips LCD monitors Plug-and- Play?MHL FAQs Q3. I cannot hear sound from the monitor display Ans