Philips 2.34E+07 user manual Contact Information for Apmea region, AL Shahd Computer L.L.C

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7. Customer care and warranty

Contact Information for APMEA region:

Country

Call center

ASC

Consumer care number

 

 

 

 

Australia

NA

AGOS NETWORK PTY LTD

1300 360 386

 

 

 

 

New Zealand

NA

Visual Group Ltd.

0800 657447

 

 

 

 

Hong Kong /

NA

Smart Pixels Technology Ltd.

Hong Kong:Tel: +852 2619 9639

Macau

Macau:Tel: (853)-0800-987

 

 

 

 

 

 

India

NA

REDINGTON INDIA LTD

Tel: 1 800 425 6396

SMS: PHILIPS to 56677

 

 

 

 

 

 

 

Indonesia

NA

PT. Gadingsari elektronika Prima

Tel: 62 21 75909053, 75909056,

7511530

 

 

 

 

South Korea

NA

Alphascan Displays, Inc.

1661-5003

 

 

 

 

Malaysia

NA

After Market Solutions (CE)

603 7953 3370

Sdn Bhd

 

 

 

 

 

 

 

Pakistan

NA

Philips Consumer Service

(9221) 2737411-16

 

 

 

 

 

 

Philips Electronics Singapore

 

Singapore

NA

Pte Ltd (Philips Consumer Care

(65) 6882 3999

 

 

Center)

 

 

 

 

 

 

PCCW

 

 

Taiwan

Teleservices

FETEC.CO

0800-231-099

 

Taiwan

 

 

 

 

 

 

Thailand

NA

Axis Computer System Co., Ltd.

(662) 934-5498

 

 

 

 

South Africa

NA

Sylvara Technologies Pty Ltd

086 0000 888

 

 

 

 

United Arab

NA

AL SHAHD COMPUTER L.L.C

00971 4 2276525

Emirates

 

 

 

 

 

 

 

Israel

NA

Eastronics LTD

1-800-567000

 

 

 

 

 

 

FPT Service Informatic

+84 8 38248007 Ho Chi Minh City

Vietnam

NA

+84 5113.562666 Danang City

Company Ltd.

 

 

+84 5113.562666 Can tho Province

 

 

 

 

 

 

 

Philippines

NA

Glee Electronics, Inc.

(02) 633-4533 to 34,

(02) 637-6559 to 60

 

 

 

 

 

 

 

Sri Lanka

NA

no distributor and/or service

 

provider currently

 

 

 

 

 

 

 

 

Bangladesh

NA

Distributor: Computer Source

880-2-9141747, 9127592

Ltd (warranty buy-out)

880-2-8128848 / 52

 

 

 

 

 

 

Nepal

NA

Distributor: Syakar Co. Ltd

977-1-4222395

(warranty buy-out)

 

 

 

 

 

 

 

 

 

Distributor: Neat Technology

 

Cambodia

NA

Pte Ltd (Singapore) (warranty

855-023-999992

 

 

buy-out)

 

 

 

 

 

Japan

N/A

フィリップスモニター・サ

0120-060-530

ポ ートセンター

 

 

 

 

 

 

 

33

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceNotational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHWaste Electrical and Electronic Equipment Disposal of product and packing materialInstall base stand Setting up the monitorInstallation Package contentsSetting up the monitor OFF Operating the monitorAdjust the OSD menu Change the signal input source Switch monitor’s power on and OFF Access the OSD menuReturn to previous OSD level Adjust the speaker volume Tilt Basic and simple instruction on the control keysOSD Menu Remove the Base Assembly for Vesa Mounting How does it work? how do I connect? What is it?MHL Mobile High-Definition Link introduction How do I use the MHL function?How does it work? Why do I need it?Image Optimization SmartImage LiteFirst launch -Wizard SmartContrastPhilips SmartControl Lite Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Exit Close SmartControl Lite Task Tray Menu DisabledContext Sensitive menu Convenience Technical SpecificationsPicture/Display ConnectivityStand PowerDimension WeightCabinet Operating ConditionEnvironmental Compliance and standardsFreq kHz Resolution Freq Hz Resolution & Preset ModesRecommended Resolution 1920x1080@60Hz digital input Power Management Definition Power ManagementFor more information, please visit Regulatory InformationLead-free Product Low energy consumption to minimize climate impactGS EK1-20002011 GS mark requirement Epeat Electronic Product EnvironmentalCommission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyRegulatory Infomation Nur original-Ersatzteile verwendet werden Paikka/IlmankiertoPlassering/Ventilasjon Bsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEU Energy Label China RoHSTypes of Pixel Defects Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsDark subpixel Black Dot DefectsProximity of Pixel Defects Total bright dot defects of all typesConsumer care number Price Customer Care & WarrantyCountry Country Call center Consumer care number Country Call centerConsumer care number AL Shahd Computer L.L.C Contact Information for Apmea regionSatisfactory, you can do manual adjustments via the OSD menu TroubleshootingImage appears distorted.Text is fuzzy or blurred SmartControl Lite FAQsGeneral FAQs Q10 Are Philips LCD monitors Plug-and- Play? Q7 How should I clean the LCD surface?Q3. I cannot hear sound from the monitor display Ans MHL FAQs