Philips 2.34E+07 Troubleshooting, Satisfactory, you can do manual adjustments via the OSD menu

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8.Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function

•The auto function is applicable only in VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps

•Disconnect the monitor from mains power source immediately for safety

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance OperationTemperature 0-40C 32-95F Humidity 20-80% RH Notational DescriptionsDisposal of product and packing material Waste Electrical and Electronic EquipmentSetting up the monitor InstallationPackage contents Install base standSetting up the monitor Operating the monitor OFFSwitch monitor’s power on and OFF Access the OSD menu Return to previous OSD level Adjust the speaker volumeAdjust the OSD menu Change the signal input source Basic and simple instruction on the control keys OSD MenuTilt Remove the Base Assembly for Vesa Mounting What is it? MHL Mobile High-Definition Link introductionHow do I use the MHL function? How does it work? how do I connect?Why do I need it? Image OptimizationSmartImage Lite How does it work?SmartContrast Philips SmartControl LiteFirst launch -Wizard Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Task Tray Menu Disabled Context Sensitive menuExit Close SmartControl Lite Technical Specifications Picture/DisplayConnectivity ConveniencePower DimensionWeight StandOperating Condition EnvironmentalCompliance and standards CabinetResolution & Preset Modes Recommended Resolution 1920x1080@60Hz digital inputFreq kHz Resolution Freq Hz Power Management Power Management DefinitionRegulatory Information Lead-free ProductLow energy consumption to minimize climate impact For more information, please visitEpeat Electronic Product Environmental GS EK1-20002011 GS mark requirementFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRegulatory Infomation Paikka/Ilmankierto Plassering/VentilasjonBsmi Notice Taiwan Only Ergonomie Hinweis nur Deutschland Nur original-Ersatzteile verwendet werdenChina RoHS EU Energy LabelCustomer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Proximity of Pixel DefectsTotal bright dot defects of all types Dark subpixelCustomer Care & Warranty CountryConsumer care number Price Country Call center Consumer care numberCountry Call center Consumer care number Contact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Satisfactory, you can do manual adjustments via the OSD menuSmartControl Lite FAQs Image appears distorted.Text is fuzzy or blurredGeneral FAQs Q7 How should I clean the LCD surface? Q10 Are Philips LCD monitors Plug-and- Play?MHL FAQs Q3. I cannot hear sound from the monitor display Ans