Philips 2.47E+06 Contact Information for CENTRAL AND EASTERN EUROPE region, Call center, Country

Page 35

8. Customer care and warranty

Contact Information for CENTRAL AND

EASTERN EUROPE region:

Country

Call center

ASC

Consumer care number

 

 

 

 

 

Belarus

NA

IBA

+375

17 217 3386

 

 

 

 

 

Bulgaria

NA

LAN Service

+359

2 960 2360

 

 

 

 

 

Croatia

NA

Renoprom

+385

1 333 0974

 

 

 

 

 

Estonia

NA

FUJITSU

+372

6519900

 

 

 

 

 

Latvia

NA

“ServiceNet LV” Ltd.

+371

7460399

 

 

 

 

 

Lithuania

NA

UAB "Servicenet"

+370

7400088

 

 

 

 

Romania

NA

Blue Ridge Intl.

+40 21 2101969

 

 

 

 

 

Serbia &

NA

Kim Tec d.o.o.

+381

11 20 70 684

Montenegro

 

 

 

 

 

 

 

 

 

Slovenia

NA

PC H.and

+386

1 530 08 24

 

 

 

 

 

Ukraine

NA

Comel

+380

562320045

 

 

 

 

NA

Topaz-Service Company

+38 044 245 73 31

 

 

 

 

 

Russia

NA

CPS

+7 (495) 645 6746 (for repair)

 

 

 

 

NA

CEEE Partners

+7 (495) 645 3010 (for sales)

 

 

 

 

 

 

Slovakia

NA

Datalan Service

+421

2 49207155

 

 

 

 

Turkey

NA

Techpro

+90 212 444 4 832

 

 

 

 

Czech Rep.

NA

Asupport

800 100 697

 

 

 

 

Hungary

NA

Serware

+36 1 2426331

 

 

 

 

NA

Profi Service

+36 1 814 8080

 

 

 

 

 

 

Contact Information for LATIN AMERICA

 

 

region:

 

 

 

 

 

 

 

 

Country

Call center

 

Consumer care number

 

 

 

 

Brazil

Vermont

 

0800-7254101

 

 

 

 

Argentina

 

0800 3330 856

 

 

 

 

 

 

 

Contact Information for China:

 

 

 

China

 

 

 

 

Consumer care number : 4008 800 008

 

 

Contact Information for NORTH AMERICA :

 

 

 

 

 

 

Country

Call center

ASC

Consumer care number

 

 

 

 

U.S.A.

EPI - e-center

Qwantech

(877) 835-1838

 

 

 

 

Canada

Supercom

Supercom

(800)479-6696

 

 

 

 

 

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Contents 247E4 Customer care and warrantyTroubleshooting & FAQs Table of Contents Operation 1.1 Safety precautions and mainte- nanceMaintenance WarningsNotes, Cautions and Warnings Service1.2 Notational Descriptions Humidity 20-80% RHTaking back/Recycling Information for Customers about/sustainability/ourenvironment productrecyclingservices.page1.3 Disposal of product and packing material Waste Electrical and Electronic Equipment WEEEInstall base stand 2. Setting up the monitor2.1 Installation Package contents1. Connect the power cord to the back of the monitor firmly Connecting to your PC Model 247E4QSD, 247E4LSBAC/DC power input VGA input DVI-D input Kensington anti-theft lock AC/DC power input VGA input HDMI input HDMI or MHL inputoption2.2 Operating the monitor Switch monitor’s power ON and OFF Access the OSD menuAdjust the OSD menu Change the signal input source Return to previous OSD level Adjust the speaker volumeThe OSD Menu Description of the On Screen Display What is On-Screen Display OSD?Model 247E4QSD, 247E4LSB Basic and simple instruction on the control keysPhysical Function Tilt Resolution notification2.3 MHL Mobile High-Definition Link introduction What is it?How do I use the MHL function? How does it work? how do I connect?3.1 SmartImage Lite Why do I need it?How to enable SmartImage Lite? 3. Image OptimizationFirst launch -Wizard Installation3.2 SmartContrast 3.3 Philips SmartControl LiteCancel prompts user if you want to cancel installation Start with Standard pane Adjust menuYou can follow the instruction and do the adjustment 2. Start - starts the 6-step color calibration sequence 4. To return to Color home pane, click the Cancel buttonColor menu 1. Show Me starts color calibration tutorialPrevious button is disabled until the second color screen First color Calibration ScreenSmartImage Lite Display the Source instruction pane and current input source setting The Context Menu has four entries Task Tray Menu EnabledTask Tray Menu Disabled Context Sensitive menu5. Make the call by following the instruction of the software program 4.2 Using the device4. Built-in Webcam with Microphone 4.1 PC system requirementsPicture/Display247E4LSB, 247E4LHAB, 247E4LHSB 5. Technical SpecificationsPicture/Display247E4QSD, 247E4QHAD,247E4QHKAD, 247E4QHSD ConnectivityConvenience Power247E4QSDPower247E4QHAD Power247E4QHKADPower247E4LHSB Power247E4QHSDPower247E4LSB Power247E4LHABCE Mark, FCC Class B, GOAST, SEMKO,TCO Certified, UL/cUL Compliance and standardsCabinet H. freq kHz 5.1 Resolution & Preset ModesRecommended Resolution Resolution247E4QHKAD 6. Power ManagementPower Management Definition 247E4QSDEnergy Efficiency 7. Regulatory InformationLead-free Product CongratulationsThe EPEAT Electronic Product Environmental Benefits of EPEATCE Declaration of Conformity United States Only Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only FCC Declaration of ConformityRéorienter ou déplacer l’antenne de réception Polish Center for Testing and Certification NoticeEN 55022 Compliance Czech Republic Only Placering/Ventilation VARNING North Europe Nordic Countries InformationErgonomie Hinweis nur Deutschland 2. nur original-Ersatzteile verwendet werdenThe European Energy Label informs you on the energy efficiency class of this product. The greener the energy efficiency class of this product is the lower the energy it consumes. On the label, you can find the energy efficiency class, the average power consumption of this product in use and the average energy consumption for 1 year China RoHSEU Energy Label Types of Pixel Defects 8. Customer care and warranty8.1 Philips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsBRIGHT DOT DEFECTS Black Dot DefectsProximity of Pixel Defects Pixel Defect TolerancesConsumer care number 8.2 Customer Care & WarrantyContact Information for WESTERN EUROPE region Countryregion Contact Information for CENTRAL AND EASTERN EUROPE regionCall center Contact Information for LATIN AMERICAAL SHAHD COMPUTER L.L.C Contact Information for APMEA regionNo Picture Power LED not lit 9. Troubleshooting & FAQs9.1 Troubleshooting Common ProblemsImage appears distorted.Text is fuzzy or blurred 9.2 SmartControl Lite FAQsThe power on light is too strong and is Image appears blurred, indistinct or too darkQ5. I forgot my PIN for Theft Deterrence Function.What can I do? 9.3 General FAQsQ2 What is the recommended refresh rate for LCD monitor? Q6 Is the LCD screen resistant to scratches? Q4 How do I adjust the resolution?Q5 What if I get lost when I am making monitor adjustments via OSD? Q7 How should I clean the LCD surface?Q3. I cannot hear sound from the monitor display Ans 9.4 MHL FAQsVersion M4247E1T Specifications are subject to change without notice2012 Koninklijke Philips Electronics N.V. All rights reserved
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