TECHNICAL SUPPORT (FAQ)
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| Problem & Question | Possible Solution |
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| Power LED is not on | *Check if the Power Switch is in the ON |
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| position |
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| *Power Cord should be connected |
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| No Plug & Play | *Check if the PC system is Plug & Play |
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| compatible |
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| *Check if the Video Card is Plug & Play |
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| compatible |
ENGLISH |
| *Check if the | |
| Cable is bent | ||
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| *Make sure the Monitor Drivers are |
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| installed |
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| Picture is fuzzy | *Adjust the Contrast and Brightness |
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| Controls. |
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| Picture bounces or a wave | *Move electrical devices that may cause |
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| pattern is present in the | electrical interference. |
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| picture |
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| The power LED is ON | *Computer Power Switch should be in the |
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| (Orange) but there’s no video | ON position. |
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| or no picture. | *Computer Video Card should be snugly |
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| seated in its slot. |
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| *Make sure monitor’s video cable is |
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| properly connected to the computer. |
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| *Inspect monitor’s video cable and make |
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| sure none of the pins are bent. |
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| *Make sure computer is operational by |
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| hitting the CAPS LOCK key on the |
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| keyboard while observing the CAPS |
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| LOCK LED. The LED should either turn |
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| ON or OFF after hitting the CAPS |
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| LOCK key. |
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| Missing one of the primary | *Inspect the monitor’s video cable and |
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| colors (RED, GREEN, or | make sure that none of the pins are bent. |
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| BLUE) |
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