Philips 196V3 user manual Troubleshooting, No Picture Power LED not lit

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8.Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is white blinking)

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

The Energy Saving feature may be activated

Screen says

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button doesn't function

The auto function is applicable only in VGA- Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

Do not perform any troubleshooting steps

Disconnect the monitor from mains power source immediately for safety

Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

Adjust the image position using the “Auto” function in OSD Main Controls.

Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Contents 196V3 Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Setting up the monitor Installation Package contentsSetting up the monitor Basic and simple instruction on the control keys Cursor, OK to confirm the choice or changeResolution notification Remove the base How does it work? Why do I need it?Philips SmartControl Lite Image Optimization Color menu Image Optimization On single input displays, this pane will not be visible Image Optimization Task Tray Menu Disabled Task Tray Menu EnabledExit Close SmartControl Lite TFT-LCD Monitor panel typeYES Power On mode 19.3W typ., 20.81Wmax Energy Consumption Mtbf Rohs YES EpeatResolution & Preset Modes 196V3 Automatic PowerSaving196V3L Lead-free Product For more information, please visit2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Epeat Electronic ProductBenefits of Epeat Product also comply with the following standardsFederal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationVaroitus Polish Center for Testing and Certification NoticePaikka/Ilmankierto Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenTypes of Pixel Defects Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Bright Dot DefectsDark subpixel Black Dot DefectsTotal bright dot defects of all types Adjacent dark subpixels0810 Belgium Care Contact Information for Western Europe regionAustria Siemens I&S 078 Denmark NovoFujitsu IBACPS Contact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting No Picture Power LED not litPower on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Lite FAQs Run Windows Update and updated monitor and/or video driverIcm? Q4 How do I adjust the resolution? Color TemperatureThe 2 settings are 6500K, and 9300K Q7 How should I clean the monitor surface?Q9 Can I connect my monitor to any PC, workstation or Mac?