Philips 221S3UCB user manual USB monitor FAQs, system systems other than Windows

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7.Troubleshooting & FAQs

7.3

USB monitor FAQs

Q1:

My monitor is not recognized by my

 

laptop OS.

Ans.:

 

a.Ensure that you have installed the supplied driver/ software bundled with your monitor.

b.You can download latest “DisplayLink” driver from http://www.displaylink.com/support/ downloads.php

c.You may have to re-boot your laptop in order to recognize the USB monitor correctly.

Q2:

My monitor does not display picture/

 

flickers/ shuts off and on

 

Ans.:

 

 

 

 

 

a.

The monitor requires minimum

 

 

USB 2.0 port connection. It will not

 

 

work with older USB 1.x standard.

 

b.

Please ensure that the both the

 

 

connectors of the USB "Y" cable

 

 

are connected to your laptop’s USB

 

 

ports so the monitor can draw

 

 

enough power to activate.

 

c. In rare instances, if your laptop’s

 

 

2xUSB ports do not have enough

 

 

power output for the monitor, in

 

 

that case you may need to purchase

 

 

an optional DC adaptor.

 

 

 

 

 

Philips part

Description

 

Model of

 

number

 

 

adaptor

 

 

 

 

080G L19 41DV1

CONSIGN ADAPTER

 

DSA-20PFE-05

 

 

 

5V 15W CHINA

 

FCH 050300

080G L19 41DV2

CONSIGN ADAPTER

 

DSA-20PFE-05

 

 

 

5V/3A 15W USA

 

FUS 050300

080G L19 41DV3

CONSIGN ADAPTER

 

DSA-20PFE-05

 

 

 

5V 15W EUROPE

 

FEU 050300

Please contact www.philips.com/support or Local Monitor Help Desk for the details.

Q3:

My monitor does not start up with my

 

stand alone desktop PC. I cannot see

 

anything with Desktop PC.

Ans.:

Please note that the USB monitor not

 

designed to work with DOS yet. It

 

is meant to be used as a “secondary

 

display”, therefore it must be used with

 

a Laptop type of computer which has

 

a permanent primary display attached

 

to it.This is because USB monitor will

 

display images only after the Windows

 

login screen appears, as by then the

 

monitor is recognized by the system.

Q4:

Can I use my PC on Linux/ Apple

 

system (systems other than Windows).

Ans.:

Not at the moment.

Q5:

I cannot find any adjustments on the

 

monitor.

Ans.:

As the monitor works directly from

 

USB ports, it does not require any

 

adjustments at all. It is fully plug and play.

Q6:

I cannot find power on off button on

 

the montior.

Ans.:

You do not require any power button

 

as there is no direct power connection

 

for the monitor. Once you shut off your

 

laptop, or remove the USB connectors,

 

the monitor will turn off completely.

Q7:

Do I need to use USB 2.0 or USB 3.0

 

ports?

Ans.:

You can use both technologies from

 

the PC side. The monitor has USB 2.0

 

input.

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Contents Customer care and warranty Troubleshooting & FAQs221S3U Table of Contents Warnings 1.1 Safety precautions and mainte- nanceTemperature 0-40C 32-95F Humidity 20-80% RH 1.2 Notational DescriptionsService The casing cover should be opened only by qualified service personnelWaste Electrical and Electronic Equipment WEEE 1.3 Disposal of product and packing materialRecycling Information for Customers 2.1 Installation 2. Setting up the monitorStart Connecting to your laptop Resolution notification Remove the height adjustment pin lock before adjusting the heightInsert the height adjustment pin lock before lifting the monitor 70mmRemove the Base Stand 2.2 Remove Base Stand and Base1. Extend the monitor base to its maximum height 100mm 100mm Remove the base Condition For VESA standard mounting applications1. Remove the 8 screw covers 2. Remove the 4 screws and then remove the base from the monitor3. USB monitor operation 3.2 DisplayLink Graphics Software Installation3. USB monitor operation 3.1 Introduction3.3 How to control the display Use the drop down list to select a display to be configured DisplayLink Manager Sub-menu Option Menu Option 4.Technical Specifications 4. Technical SpecificationsThe USB monitor works with USB 2.0 480 Mbps 4.1 Resolution & Preset Modes5. Regulatory Information FCC Declaration of Conformity VARNING Polish Center for Testing and Certification NoticeEN 55022 Compliance Czech Republic Only North Europe Nordic Countries Information Placering/VentilationErgonomie Hinweis nur Deutschland 环保使用期限 China RoHS6.1 Philips’ Flat Panel Monitors Pixel Defect Policy 6. Customer care and warranty6. Customer care and warranty TOTAL DOT DEFECTS BRIGHT DOT DEFECTSACCEPTABLE LEVEL BLACK DOT DEFECTSPrice 6.2 Customer Care & WarrantyCountry Consumer care numberCall center PT. Gadingsari elektronika Prima Contact Information for APMEA regionImaging Problems 7. Troubleshooting & FAQs7.1 Troubleshooting Common Problemssolvents such as ethyl alcohol, ethanol General FAQssystem systems other than Windows USB monitor FAQs2012 Koninklijke Philips Electronics N.V. All rights reserved Specifications are subject to change without noticeVersion M3221SUE1T