Philips 221B3 user manual Brazil, Tel 55 11 Email moacir.minozzo@aoc.com.br, Argentina

Page 46

8. Customer care and warranty

BRAZIL

Company : See ASP-BRZ

Address : Rod. Anhanguera, Km 49 Pista Sul -

Bairro:Terra Nova - Jundiaí/SP CEP 13210-877 – Brasil

Tel: 55 11 4531-8438

Email: moacir.minozzo@aoc.com.br

ARGENTINA

Company : See ASP-ARG

Address : Azopardo 1480 (C1107ADZ) Cdad. de Buenos Aires Tel: 54 11 4103-4113

Email: hlew@megatech.la

Pacific :Three Years Free Labor / Three Years Free Service on Parts

Australia:

Company: AGOS NETWORK PTY LTD

Address: 4/5 Dursley Road,Yenorra, NSW 2161, Australia

Tel: 1300 360 386

Fax: +61-2-80808147

Email: philips@agos.com.au

Service hours: Mon.~Fri. 8:00am-7:30pm

New Zealand:

Company:Visual Group Ltd.

Address: 28 Walls Rd Penrose Auckland

Phone: 0800 657447

Fax: 09 5809607

E-mail: vai.ravindran@visualgroup.co.nz

Service Hours: Mon.~Fri. 8:30am~5:30pm

Asia (except for Korea) :Three Years Free Labor / Three Years Free Service on Parts

Hong Kong:

Company: Smart Pixels Technology Ltd.

Address: 9/F Wilson Logistics Center 24-28 Kung Kip Street Kwai Chung, N.T., Hong Kong. Tel: +852 2619 9639

Fax: +852 2148 3123

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm,

Sat.:9:00am–1:00pm

Macau:

Company: Smart Pixels Technology Ltd.

Address: RUA DO PE. ANT ROLIZ NO.2H R/C

+ SL(A) HONG FOK KOK, MACAU

+

Tel: (853)-0800-987

Fax: (853)-2855-2228

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm

China

TO GET WARRANTY SERVICE IN CHINA. Please contact Philips at:

Consumer care number : 4008 800 008

E-mail address : philips_helpdesk@vavotelecom. com

7days: 8am - 6pm

India:

Company: REDINGTON INDIA LTD

Address: SPL Guindy House, 95 Mount Road, Chennai 600032, India

Tel: 1 800 425 6396

E-mail: callcentre@philipsmonitors.co.in

SMS: PHILIPS to 56677

Service hours: Mon.~Fri. 9:00AM~5:30PM;

Indonesia:

Company: PT. Gadingsari elektronika Prima

Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, Pondok Pinang. Jakarta

Tel: 62 21 75909053, 75909056, 7511530

Fax: 62 21 7510982

E-mail: gepta@cbn.net.id

Service hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm

Coverage: Jakarta, Bekasi, Krawang, Bogor,

Depok,Tangerang, Serpong, Serang

44

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance Temperature 0-40C 32-95F Humidity 20-80% RH Notational DescriptionsWaste Electrical and Electronic Equipment Disposal of product and packing materialWeee Installation Setting up the monitorPackage contents Connecting to your PC Operating the monitorDescription of the On Screen Display What is On-Screen Display OSD?Basic and simple instruction on the control keys 70mm Remove the Base Stand Remove Base Stand and BaseExtend the monitor base to its maximum height 100mm Image Optimization What is it?Why do I need it? SmartImageSmartContrast Off No optimization by SmartImagePhilips SmartControl Premium First launch -WizardColor menu Image Optimization ECO Image Optimization OptionAuto Pivot Image Optimization SmartDesktop Guide Task Tray Menu DisabledSmartDesktop Other alternative path Vista Drag and Drop WindowsWin No other alternative path available Title Bar Options Window to the forefront Mouse will send the window to the highlightedPartition ‡ Desktop Partition Desktop PartitionSmartDesktop Partition Definitions Right side Vertical Horizontal Split Horizontal Split TopLeft side Vertical BottomPower Sensor Consumption up to 80%Custom settings TFT-LCD Technical SpecificationsPicture/Display Monitor panel type YES50,000hrs Ccfl / 30,000hrs LED Environmental Heat DissipationMtbf Rohs YES EpeatResolution & Preset Modes Power Managementt Automatic PowerSavingImpact on the climate and our natural environment Regulatory InformationLead-free Product The brand owner offers take-back options EN61000-3-22006 Limits for Harmonic Current Emission Epeat Electronic Product GS EK1-20002009 GS mark requirement Federal Communications Commission FCC Notice U.S. Only Confederation of Professional Employees for TCO versionsCommission Federale de la Communication FCC Declaration Regulatory Information Varning VaroitusAchtung Beim Aufstellen Ccfl LEDPixels and Sub pixels Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsProximity of Pixel Defects Three adjacent lit sub pixels one white pixelBlack Dot Defects Total bright dot defects of all typesCustomer Care & Warranty Philips Warranty may not apply if What is excluded?Months as from the purchase date of your original monitor €0,09 Your Guarantee in Central and Eastern Europe Dear Customer Philips guarantee may not apply ifBulgaria Estonia Fujitsu Services OUBelarus IBA CroatiaSlovakia LithuaniaRomania Slovenia PC HandArgentina BrazilTel 55 11 Email moacir.minozzo@aoc.com.br + SLA Hong FOK KOK, MacauASC Surabaya ASC MedanASC Yogya ASC BaliService hours Mon.To Fri am-1200pm 130pm-530pm Sat am-1200pm WHO is COVERED? What is COVERED? What is EXCLUDED?Philips Customer Care Center 877 835-1838 or 919 To GET Warranty Service in CanadaModel # Serial # Your International Guarantee Dear Customer Troubleshooting & FAQs TroubleshootingImage appears distorted.Text is fuzzy or blurred SmartControl Premium FAQs General FAQs Q9 Can I connect my Monitor to any PC, workstation or Mac? Q10 Are Philips Monitors Plug-and- Play?Koninklijke Philips Electronics N.V. All rights reserved

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