Philips 221B3 user manual General FAQs

Page 55

9.Troubleshooting & FAQs

9.3

General FAQs

Q1:

When I install my monitor what should

 

I do if the screen shows 'Cannot

 

display this video mode'?

Ans.:

Recommended resolution for this

 

monitor: 1920 x 1080 @60Hz.

v Unplug all cables, then connect your PC to the monitor that you used previously.

v In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labeled 'desktop area', move the sidebar to 1920 x 1080 pixels.

v Open 'Advanced Properties' and set the

Refresh Rate to 60Hz, then click OK.

v Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @60Hz.

v Shut down your computer, disconnect your

old monitor and reconnect your Philips Monitor.

v Turn on your monitor and then turn on your PC.

Q2:

What is the recommended refresh

 

rate for Monitor?

Ans.:

Recommended refresh rate in Monitors

 

is 60Hz, In case of any disturbance on

 

screen, you can set it up to 75Hz to see

 

if that removes the disturbance.

Q3:

What are the .inf and .icm files on the

 

CD-ROM? How do I install the drivers

 

(.inf and .icm)?

Ans.:

These are the driver files for your

 

monitor. Follow the instructions in your

 

user manual to install the drivers.Your

 

computer may ask you for monitor

 

drivers (.inf and .icm files) or a driver

 

disk when you first install your monitor.

 

Follow the instructions to insert the (

 

companion CD-ROM) included in this

 

package. Monitor drivers (.inf and .icm

 

files) will be installed automatically.

Q4:

How do I adjust the resolution?

Ans.:

Your video card/graphic driver and

 

monitor together determine the

 

available resolutions.You can select the

 

desired resolution under Windows®

 

Control Panel with the "Display

 

properties".

Q5:

What if I get lost when I am making

 

monitor adjustments via OSD?

Ans.:

Simply press the OK button, then select

 

'Reset' to recall all of the original factory

 

settings.

Q6:

Is the LCD screen resistant to

 

scratches?

Ans.:

In general it is recommended that

 

the panel surface is not subjected to

 

excessive shocks and is protected from

 

sharp or blunt objects.When handling

 

the monitor, make sure that there is

 

no pressure or force applied to the

 

panel surface side.This may affect your

 

warranty conditions.

Q7:

How should I clean the LCD surface?

Ans.:

For normal cleaning, use a clean, soft

 

cloth. For extensive cleaning, please use

 

isopropyl alcohol. Do not use other

 

solvents such as ethyl alcohol, ethanol,

 

acetone, hexane, etc.

Q8:

Can I change the color setting of my

 

monitor?

Ans.:

Yes, you can change your color setting

 

through OSD control as the following

 

procedures:

 

v Press "OK" to show the OSD (On

 

Screen Display) menu

 

v Press "Down Arrow" to select the

 

option "Color" then press "OK" to

 

enter color setting, there are three

 

settings as below.

53

Image 55
Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance Notational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHWaste Electrical and Electronic Equipment Disposal of product and packing materialWeee Installation Setting up the monitorPackage contents Operating the monitor Connecting to your PCDescription of the On Screen Display What is On-Screen Display OSD?Basic and simple instruction on the control keys 70mm Remove the Base Stand Remove Base Stand and BaseExtend the monitor base to its maximum height 100mm SmartImage What is it?Why do I need it? Image Optimization Off No optimization by SmartImage SmartContrastFirst launch -Wizard Philips SmartControl PremiumColor menu Image Optimization ECO Image Optimization OptionAuto Pivot Image Optimization SmartDesktop Guide Task Tray Menu DisabledSmartDesktop Other alternative path Vista Drag and Drop WindowsWin No other alternative path available Title Bar Options ‡ Desktop Partition Desktop Partition Mouse will send the window to the highlightedPartition Window to the forefrontSmartDesktop Partition Definitions Bottom Horizontal Split TopLeft side Vertical Right side Vertical Horizontal SplitConsumption up to 80% Power SensorCustom settings YES Technical SpecificationsPicture/Display Monitor panel type TFT-LCDRohs YES Epeat Heat DissipationMtbf 50,000hrs Ccfl / 30,000hrs LED EnvironmentalResolution & Preset Modes Automatic PowerSaving Power Managementt The brand owner offers take-back options Regulatory InformationLead-free Product Impact on the climate and our natural environment EN61000-3-22006 Limits for Harmonic Current Emission Epeat Electronic Product GS EK1-20002009 GS mark requirement Federal Communications Commission FCC Notice U.S. Only Confederation of Professional Employees for TCO versionsCommission Federale de la Communication FCC Declaration Regulatory Information Varoitus VarningCcfl LED Achtung Beim AufstellenTypes of Pixel Defects Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTotal bright dot defects of all types Three adjacent lit sub pixels one white pixelBlack Dot Defects Proximity of Pixel DefectsCustomer Care & Warranty Philips Warranty may not apply if What is excluded?Months as from the purchase date of your original monitor €0,09 Philips guarantee may not apply if Your Guarantee in Central and Eastern Europe Dear CustomerCroatia Estonia Fujitsu Services OUBelarus IBA BulgariaSlovenia PC Hand LithuaniaRomania Slovakia+ SLA Hong FOK KOK, Macau BrazilTel 55 11 Email moacir.minozzo@aoc.com.br ArgentinaASC Bali ASC MedanASC Yogya ASC SurabayaService hours Mon.To Fri am-1200pm 130pm-530pm Sat am-1200pm What is EXCLUDED? WHO is COVERED? What is COVERED?Philips Customer Care Center 877 835-1838 or 919 To GET Warranty Service in CanadaModel # Serial # Your International Guarantee Dear Customer Troubleshooting Troubleshooting & FAQsImage appears distorted.Text is fuzzy or blurred SmartControl Premium FAQs General FAQs Q10 Are Philips Monitors Plug-and- Play? Q9 Can I connect my Monitor to any PC, workstation or Mac?Koninklijke Philips Electronics N.V. All rights reserved
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