Philips 221B3 Months as from the purchase date of your original monitor, What is excluded?

Page 41

8. Customer care and warranty

For the C,E,T,V and X models, your monitor will be picked-up at your address, repaired in our Certified Service Center and Return back to your address within 7 working days after it’s picked up. If no Repair can be fulfilled within 10 working days after the unit is picked up then a replacement monitor of at least an equivalent monitor will be shipped to you.

The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap monitor the warranty period remains equal to that of your original monitor, being

24 months as from the purchase date of your original monitor.

For the B, P and S models, your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage. Its Philips aim to exchange the swap unit within 48 hours after the request for service however for remote areas like Island or other geographically difficult to reach area, its Philips aim to have an exchange time within 72 hours.

The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap monitor the warranty period remains equal to that of your original monitor, being 36 months as from the purchase date of your original monitor.

What is excluded?

The Philips Warranty applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product.

The Philips Warranty may not apply if:

v 7KHGRFXPHQWVKDYHEHHQDOWHUHGLQDQ\ way or made illegible;

v 7KHPRGHORUSURGXFWLRQQXPEHURQWKH product has been altered, deleted, removed or made illegible;

v 5HSDLUVRUSURGXFWPRGLILFDWLRQVDQG alterations have been executed by unauthorized service organizations or persons;

v 'DPDJHLVFDXVHGE\DFFLGHQWVLQFOXGLQJEXW not limited to lightning, water or fire, misuse or neglect;

v 5HFHSWLRQSUREOHPVFDXVHGE\VLJQDO conditions or cable or antenna systems outside the unit;

v 'HIHFWVFDXVHGE\DEXVHRUPLVXVHRIWKH monitor;

v 3URGXFWUHTXLUHVPRGLILFDWLRQRUDGDSWDWLRQ to enable it to comply with local or national technical standards, which apply in countries for which the product was not originally designed, manufactured, approved and/or authorized. Therefore always check whether a product can be used in a specific country. v1RWHWKDWSURGXFWVWKDWDUHQRWRULJLQDOO\ designed, manufactured, approved and/or authorized for usage within the Philips countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.

Just a click away

In case of any problems, we advise you to read the operating instructions carefully or go to the http://www.philips.com/support website for additional support.

Just a phone call away

In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully or go to the http://www.philips.com/ support website for additional support before contacting the Philips helpdesk.

To solve your problem quickly, please prepare the following details before contacting the Philips helpdesk:

v 3KLOLSVW\SHQXPEHU v 3KLOLSVVHULDOQXPEHU

v 3XUFKDVHGDWH FRS\RISXUFKDVHPD\EH required)

39

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance Notational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHWeee Disposal of product and packing materialWaste Electrical and Electronic Equipment Package contents Setting up the monitorInstallation Operating the monitor Connecting to your PCBasic and simple instruction on the control keys What is On-Screen Display OSD?Description of the On Screen Display 70mm Extend the monitor base to its maximum height Remove Base Stand and BaseRemove the Base Stand 100mm Why do I need it? What is it?Image Optimization SmartImage Off No optimization by SmartImage SmartContrastFirst launch -Wizard Philips SmartControl PremiumColor menu Image Optimization ECO Image Optimization OptionAuto Pivot Image Optimization SmartDesktop Task Tray Menu DisabledSmartDesktop Guide Win No other alternative path available Title Bar Options Drag and Drop WindowsOther alternative path Vista Partition Mouse will send the window to the highlightedWindow to the forefront ‡ Desktop Partition Desktop PartitionSmartDesktop Partition Definitions Left side Vertical Horizontal Split TopRight side Vertical Horizontal Split BottomConsumption up to 80% Power SensorCustom settings Picture/Display Monitor panel type Technical SpecificationsTFT-LCD YESMtbf Heat Dissipation50,000hrs Ccfl / 30,000hrs LED Environmental Rohs YES EpeatResolution & Preset Modes Automatic PowerSaving Power ManagementtLead-free Product Regulatory InformationImpact on the climate and our natural environment  The brand owner offers take-back options GS EK1-20002009 GS mark requirement Epeat Electronic Product EN61000-3-22006 Limits for Harmonic Current Emission Commission Federale de la Communication FCC Declaration Confederation of Professional Employees for TCO versionsFederal Communications Commission FCC Notice U.S. Only Regulatory Information Varoitus VarningCcfl LED Achtung Beim AufstellenPhilips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Three adjacent lit sub pixels one white pixelProximity of Pixel Defects Total bright dot defects of all typesCustomer Care & Warranty Months as from the purchase date of your original monitor What is excluded?Philips Warranty may not apply if €0,09 Philips guarantee may not apply if Your Guarantee in Central and Eastern Europe Dear CustomerBelarus IBA Estonia Fujitsu Services OUBulgaria CroatiaRomania LithuaniaSlovakia Slovenia PC HandTel 55 11 Email moacir.minozzo@aoc.com.br BrazilArgentina + SLA Hong FOK KOK, MacauASC Yogya ASC MedanASC Surabaya ASC BaliService hours Mon.To Fri am-1200pm 130pm-530pm Sat am-1200pm What is EXCLUDED? WHO is COVERED? What is COVERED?Model # Serial # To GET Warranty Service in CanadaPhilips Customer Care Center 877 835-1838 or 919 Your International Guarantee Dear Customer Troubleshooting Troubleshooting & FAQsImage appears distorted.Text is fuzzy or blurred SmartControl Premium FAQs General FAQs Q10 Are Philips Monitors Plug-and- Play? Q9 Can I connect my Monitor to any PC, workstation or Mac?Koninklijke Philips Electronics N.V. All rights reserved
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