Black Box ACUR001A, ACURA001A, ACU2222A manual Welcome to the ServSwitch Family, Servswitch Family

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THE SERVSWITCH FAMILY

Welcome to the ServSwitch™ Family!

Thank you for purchasing a BLACK BOX® ServSwitch™ Brand CATx KVM Extender model! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced keyboard/video/mouse system will save you money, time, and effort.

That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management. You know, the one-size-fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no more, no less.” Why not a single user station (monitor, keyboard, and mouse) for multiple computers—even computers of different platforms? Why not a pair of user stations, each of which can control multiple computers? Why not multiple user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line of robust solutions for all these applications. Do you have just two PCs, and need an economical alternative to keeping two monitors, keyboards, and mice on your desk? Or do you need to share dozens of computers, including a mix of IBM® PC, RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI™ compatibles among multiple users with different access levels? Does your switch have to sit solidly on a worktable and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-one cables? No matter how large or small your setup is, no matter how simple or how complex, we’re confident we have a ServSwitch system that’s just right for you.

The ServSwitch™ family from Black Box—the one-stop answer for all your KVM-switching needs!

This manual will tell you all about your new ServSwitch™ Brand CATx KVM Extender, including how to install, operate, and troubleshoot it. For an introduction to the Extender, see Chapter 2. The Extender product codes covered in this manual are:

ACU2001A	ACU2022A
ACU2009A	ACU2028A
ACU2201A	ACU2222A
ACUR001A	ACURA001A
ACUR002A	ACURA002A

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Contents ACUR001A ACUR002A ACURA001A ACURA002A Welcome to the ServSwitch Family Servswitch FamilyServswitch Brand Catx KVM Extender Family Copyrights and TrademarksFCC/CDC Statements European Union Declaration of Conformity NOM Statement Servswitch Brand Catx KVM Extender Family Safety Precautions and Installation Guidelines Safety Precautions and Installation GuidelinesContents Contents Quick Setup Command Summary Quick SetupIntroduction GlossaryOverview Features Product Range Extender Compatibility CompatibilityInterface Compatibility ACU1049AConnection & Compatibility How to Use This GuideAdjusting Video Interconnection CableInstallation Package ContentsInstallation Interconnection Cable RequirementsRemote Unit Installation RemoteUnit Audio DeviceRemote Unit front view Local Unit Installation Computer Local UnitLocal Unit Dual Video rear view Local Unit Dual Video front view Connection to Rackmount Hub Local Units Remote Units Compatible Local Rack HubsSimple system using ACU1006RA hub and ACUR001A ACU1006RA rack used with ACUR002A units to extend Remote Unit Configuration & Operation Video Configuration OverviewAssisted EQ Video AdjustmentsRemote Unit Configuration & Operation Quick SkewKeyboard LED flashes Video channel Command ModeStatus LEDs in Command Mode Adjusting Video Online test card available atLeft Control + Home Problems with smearing and sharpness requiring LF Red Remote Unit Configuration & Operation Other Remote Configuration & Operation Options Reset CommandsPrivate Mode Commands Local Unit Scroll Lock Key Mode Local Unit Configuration CommandsCommand Key Sequence Local Unit Initial Hot Key Local Unit Operation PowerOverview Keyboard and Mouse EmulationDual Access Systems Changing the Initial Hot KeyReset Local Keyboard and Mouse Num-Pad Up Arrow Local Console CommandsCommand Key Sequence Private Mode Scroll Lock Send Null Mouse Byte Num-Pad Left ArrowImage is not sharp, or is badly smeared Can’t get enough color delay to correct skewVideo Can’t get rid of bright ‘ringing’ after charactersTroubleshooting Keyboard & Mouse Audio SerialWhich interconnection cable is best? General QuestionsCan the extender be daisy chained? Can the extender system be used between buildings?Appendix a Example Applications Appendix a Example ApplicationsDual-monitor consoles with serial and audio extension Touch screen network with local access to CPU through Information distribution system sharing a single PC Extender system with second screen for security monitoring Appendix B Rack Mount Options RMK19U-X3 Mounting KitAppendix B Rack Mount Options RMK19U-R2 Mounting KitUpgrade Cable Part No Acuflh Dealing with Severe Skew Appendix D Advanced Cabling Issues SkewGreen Delay Cable Pinning/Pairing Pin Color Signal EIA-568BOptimizing Pairs General Solution Pins Pair SignalSerial Interface Handling Multiple Serial Devices Operation & Multi-Port ConfigurationSerial Interface Set Up and Operation Appendix E AUDIO/SERIAL Ports Audio Interface Set Up and OperationAudio Interface Using a Microphone Appendix F Calling Black Box Shipping and PackagingAppendix G Specifications Remote Unit connectors Signal levelsLocal Unit Connectors Local Power UnitACU2201A Operating TemperatureStorage Temperature ACU2222APage Customer Support Information