Black Box ACU5011A, ACU5010A manual Introduction

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CHAPTER 2: Introduction

2. Introduction

The ServSwitch™ Wizard Extender is designed to transfer keyboard, video, and mouse signals up to 200 meters (655 ft.) over Category 5 or higher twisted-pair cable. At its most basic, the Extender consists of a local transmitter and a remote receiver interconnected with a twisted-pair cable. The receiver connects to your keyboard, monitor, and mouse, and the transmitter connects to the computer CPU that is to be controlled.

There are a number of individual products in the Wizard Extender line. Two are covered by this manual:

The ServSwitch Wizard Extender Kit (ACU5010A) includes both a transmitter and a receiver.

The ServSwitch Wizard Extender Receiver (ACU5011A) is a single receiver that can be used with the ServSwitch™ Duo and ServSwitch™ Quadro (which contain built-in transmitters) as a smaller alternative to the ServSwitch™ Duo Extender.

Some of these accessories have their own manuals or installation guides:

The ServSwitch Wizard Extender Chassis (product code ACU5000A) is a rackmount chassis that can hold a number of transmitters or receivers.

If you won’t be filling all of the slots in your Wizard Extender Chassis, you can install optional Single (ACU5003, one-slot) or Quad (ACU5004, four-slot) Blank Chassis Panels to cover the empty slots.

To provide power to as many as four receivers with a single transformer, you can install an optional ServSwitch Wizard Extender Chassis Power Supply (PS5000).

To correct for signal skew that can be introduced in long runs of CAT5 or higher cable, you can install an optional ServSwitch Wizard Skew Compensator (ACU5100A) between your transmitters and receivers.

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Contents ACU5010A ACU5011A Welcome to the ServSwitch Family ACU5010A ACU5011AServswitch Wizard Extender EU Declaration of Conformity Servswitch Wizard Extender NOM Statement Contents Table of Contents Specifications Resolution Refresh RateSpecifications Power cont’d Consumption Introduction Features and Benefits Introduction Complete Packages Extender Illustrated Right SideServSwitch Wizard Extender Chassis ACU5000A Safety Concerns Installation What You Will NeedInstallation Placement Mounting a module in an Extender ChassisInstallation Installation Procedure Extender A simplified ACU5010A Wizard Extender installation A simplified ACU5011A Wizard Extender receiver installation Configuration Configuring an Attached PC ACU5010A OnlyConfiguration Configuring the ExtenderReceiver’s DIP-switch settings Transmitter’s DIP-switch settings Configuration-mode LED pattern Bleed due to overcompensation Issuing Other Configuration-Mode Keyboard Commands Set/clear password Selecting the Mouse ProtocolSetting a Password for the Extender Resetting the Extender to Its Factory-Default Configuration Power-Up Status OperationOperation Extender’s LEDsPassword-lockout LED pattern How the Extender Uses the Keyboard LEDsThings to Keep in Mind About the Keyboards and Mice Keyboard Control Hotkey Commands To blank the attached monitor’s video Type of mouse Driver type Operation Upgrading the Extender’s Firmware Upgrading the Extender’s Firmware Upgrading the receiver Upgrading the Extender’s Firmware Troubleshooting Forcing Automatic Video CompensationTroubleshooting Reporting and Compensating for Video SkewAn Extender system with a Skew Compensator installed Skew Report Technical Note Other Problems and Possible Solutions Possible SolutionResetting the Extender Hardware Reset Displaying the Extender’s Firmware RevisionCalling Black Box Shipping and PackagingAppendix Cable Guidelines Cabling from the Transmitter to the CPUAppendix Cable Guidelines Twisted-Pair Cabling Between the Transmitter and Receiver Figure A-2. Twisted-pair cable specifications Trademarks Used in this Manual Page Page Customer Support Information