Black Box ACU5010A, ACU5011A manual Resetting the Extender Hardware Reset

Page 55

SERVSWITCH™ WIZARD EXTENDER

Problem:

Compaq MX11800 model integrated keyboard and mouse only: The mouse consistently fails to boot when the Extender is connected to a PC running Windows NT® 4.0 through its PS/2 style mouse port.

Possible Solutions:

There are three possible solutions to this problem:

1.Use a different type of mouse.

2.Connect the Extender to your NT 4.0 PCs through an adapter and one of the PC’s serial ports rather than through its PS/2 port.

3.Select “CPU zero” while NT is booting. You should be able to use the system normally once the logon screen appears.

7.4Resetting the Extender (Hardware Reset)

The ServSwitch Wizard Extender has a hardware-reset function that does not require you to remove power to the Extender. To trigger a hardware reset, set position 1 of the DIP switch on the Extender’s transmitter (see Section 4.2.1) to ON. This DIP-switch position is directly connected to the Extender’s microprocessor; when you set it ON, the microprocessor essentially shuts down. To finish resetting the Extender, move position 1 back to OFF; power is restored to the microprocessor, which then performs a complete hardware reset.

7.5 Displaying the Extender’s Firmware Revision

For technical-support purposes, it might be necessary to find out the firmware- release version of your ServSwitch Wizard Extender. To do this, select the CPU and get to a DOS prompt, a text prompt, etc.—it doesn’t matter what software is running, as long as it displays characters typed in at the keyboard on the screen. Then refer to Section 4.2.2 as you take these steps:

1.Go into configuration mode by pressing the hotkeys followed by [Enter] at the primary control station’s keyboard.

2.Get the Extender to report its firmware revision by issuing the [F] [1] [Enter] command. (“[F] [1]” is the letter “F” followed by the number “1”, not the [F1] function key.)

3.Press [Enter] again to exit configuration mode.

The version number will be reported on screen as the letter “V” followed by three numbers, the first of which is the major revision level and the other two of which are the minor revision level. For example, if the Extender reports “V118”, the firmware version is 1.18.

54

Page 54 Page 56
Image 55
Page 54 Page 56
Contents ACU5010A ACU5011A ACU5010A ACU5011A Welcome to the ServSwitch FamilyServswitch Wizard Extender EU Declaration of Conformity Servswitch Wizard Extender NOM Statement Contents Table of Contents Resolution Refresh Rate SpecificationsSpecifications Power cont’d Consumption Introduction Features and Benefits Introduction Complete Packages Right Side Extender IllustratedServSwitch Wizard Extender Chassis ACU5000A Safety Concerns What You Will Need InstallationInstallation Mounting a module in an Extender Chassis PlacementInstallation Installation Procedure Extender A simplified ACU5010A Wizard Extender installation A simplified ACU5011A Wizard Extender receiver installation Configuring an Attached PC ACU5010A Only ConfigurationConfiguring the Extender ConfigurationReceiver’s DIP-switch settings Transmitter’s DIP-switch settings Configuration-mode LED pattern Bleed due to overcompensation Issuing Other Configuration-Mode Keyboard Commands Selecting the Mouse Protocol Set/clear passwordSetting a Password for the Extender Resetting the Extender to Its Factory-Default Configuration Operation Power-Up StatusExtender’s LEDs OperationHow the Extender Uses the Keyboard LEDs Password-lockout LED patternThings to Keep in Mind About the Keyboards and Mice Keyboard Control Hotkey Commands To blank the attached monitor’s video Type of mouse Driver type Operation Upgrading the Extender’s Firmware Upgrading the Extender’s Firmware Upgrading the receiver Upgrading the Extender’s Firmware Forcing Automatic Video Compensation TroubleshootingReporting and Compensating for Video Skew TroubleshootingAn Extender system with a Skew Compensator installed Skew Report Technical Note Possible Solution Other Problems and Possible SolutionsDisplaying the Extender’s Firmware Revision Resetting the Extender Hardware ResetShipping and Packaging Calling Black BoxCabling from the Transmitter to the CPU Appendix Cable GuidelinesAppendix Cable Guidelines Twisted-Pair Cabling Between the Transmitter and Receiver Figure A-2. Twisted-pair cable specifications Trademarks Used in this Manual Page Page Customer Support Information

ACU5010A, ACU5011A specifications

The Black Box ACU5011A and ACU5010A are advanced distribution solutions designed to enhance audio and video signal management in professional environments. These models are particularly suited for use in conference rooms, classrooms, and other multimedia settings where reliable and high-quality signal transmission is critical.

One of the standout features of the ACU5011A and ACU5010A is their capability to extend HDMI and other AV signals over long distances. Both models support transmission distances of up to 330 feet (100 meters) when using a compatible Cat5e or Cat6 cable. This makes them ideal for installations where the source and display devices cannot be placed in close proximity. The units support a wide range of resolutions, accommodating 1080p, 4K, and even 3D video formats, ensuring that users can achieve top-tier visual quality.

In terms of connectivity, the ACU5011A and ACU5010A offer multiple input and output options, including HDMI and VGA ports, to accommodate various av devices. The ACU5011A model specializes in HDMI, while the ACU5010A emphasizes VGA connectivity. This flexibility allows users to connect different types of devices seamlessly, promoting versatility in different applications.

Both models incorporate advanced signal compression and balancing technologies, reducing the risk of signal degradation and maintaining the integrity of audio and video signals over long distances. Furthermore, they feature built-in equalization and hot plug detection, ensuring that the signals are automatically optimized for the highest quality output upon connection.

Another notable characteristic of the ACU5011A and ACU5010A is their ease of installation and user-friendly design. They come with clear indicators for power and signal status, allowing users to troubleshoot issues quickly and efficiently. Additionally, the compact form factor allows for easy integration into existing systems without the need for extensive modifications.

In summary, the Black Box ACU5011A and ACU5010A represent cutting-edge solutions for audio and video signal management. Their longevity of signal transmission, solid compatibility with multiple devices, and sophisticated signal processing capabilities make them excellent choices for high-demand environments. With their focus on quality, reliability, and ease of use, these models stand out as top contenders in the field of AV distribution technology.
Top Page Image Contents