Black Box CAT5 KVM Micro Extender, ACU3009A, ACU3001A manual Mouse is behaving erratically

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SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER

The mouse is behaving erratically.

1.Press Scroll Lock (once at the remote station, twice at the local station in a Dual-Access system) to reset the keyboard and mouse (see Section 7.3).

2.Issue the Null Mouse Command up to three times (see Section 7.4).

3.If your PC is running Windows 95, Windows 98, Windows 2000, Windows ME, or Windows NT®, regardless of what type of mouse you have, install install the latest Microsoft driver for a standard mouse or (even if you have a standard mouse) the IntelliMouse. The Micro Extender will translate the mouse signals for this driver, and the driver will auto-correct the synching problem if you let go of the mouse for a second or two.

4.If you’re using the Micro Extender in conjunction with one of our ServSwitch family of KVM switches, command the switch to reset the mouse.

5.Quit and restart the application.

6.Reboot the PC.

8.1.3BOTH KEYBOARD AND MOUSE

Neither the keyboard nor the mouse operates, or both have locked up.

1.If they have both locked up, first try a Scroll-Lock reset of the keyboard and mouse (see Section 7.3).

2.Reset the PC and try again.

3.If the problem is happening at a remote station, cycle power to the Remote Unit.

My Pentium class PC will not boot properly due to keyboard or mouse problems, or After my Pentium class PC boots, the keyboard and/or mouse won’t work.

Try “crossing” the keyboard- and mouse-extension cables running from the Extender to your PC. That is, plug the keyboard cable into the mouse port and the mouse cable into the keyboard port.

If this works, here’s why: The BIOS installed in some Pentium, Pentium Pro, and Pentium II machines, especially those of more more recent make with clock speeds of 300 MHz and up, checks the PC’s keyboard and mouse ports at boot time. If it detects anything that leads it to suspect that the user has plugged the keyboard and mouse in backwards—that is, into each other’s CPU ports—it “remaps” the ports, so that the keyboard port functions as the mouse port and vice versa. BIOS of this type sometimes mistakenly activates port remapping when the PC is attached to an Extender.

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Contents ACU3001A ACU3009A Welcome to the ServSwitchTM Family Servswitch Brand CAT5 KVM Micro Extender RADIO-FREQUENCY Interference Statements European Union Declaration of Conformity NOM Statement Servswitch Brand CAT5 KVM Micro Extender Contents Contents Quick Start Guide Cable Required SpecificationsSpecifications Humidity Tolerance Introduction Compatibility Adjustable video equalization Key FeaturesChecklist of System Components Complete PackageCables You’ll Need Switches Whose User Ports Are a Set of Separate Interfaces Servswitch Brand CAT5 KVM Micro Extender Switches Whose CPU Ports Are a Set of Separate Interfaces Switches Whose CPU Ports Are Compatible Composite Interfaces To Connect the Local Unit to the Remote Unit Configuration DIP Switch 1 Video DistanceDIP Switch 2 Scroll-Lock Handling Installation Test-Placing the Extender System OptionalAttaching Devices CPU Attaching a Switch with Multiple User-Port ConnectorsServSwitch Multi EXP KV160A-R2 Attaching user equipment to the Remote Unit Attaching a Switch with Multiple CPU-Port Connectors Or EHN230 Finishing Your Installation Servswitch Brand CAT5 KVM Micro Extender Operation Keyboard and Mouse EmulationNormal Operation and Keyboard Typematic Rate Correcting the PS/2 Mouse If It Gets Out of Sync Scroll-Lock ResetOperation Servswitch Brand CAT5 KVM Micro Extender Operation Troubleshooting Common ProblemsPC always comes up with Keyboard Error Troubleshooting Mouse is behaving erratically Picture is not sharp, or is badly smeared Extender doesn’t seem to work correctly with my LCD panel Get black & white instead of color videoPower Is the Micro Extender Vesa DDC compatible? General Questions About the Micro ExtenderCan the Micro Extender be used between buildings? Can I rackmount the Micro Extender?Troubleshooting Shipping and Packaging Calling Black BoxColor Appendix Cable Pinning/PairingPage
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