Black Box ACU3009A, CAT5 KVM Micro Extender, ACU3001A manual Operation

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CHAPTER 7: Operation

If this happens in some mouse extender/switch systems, the only solution is to either kill and reload the mouse driver or reboot the PC. But the Micro Extender has a feature you can use to painlessly recover from this kind of glitch. First try to reset the mouse by pressing and releasing Scroll Lock on the keyboard as described in Section 7.3. If this doesn’t work, send the “Null Mouse Command” in order to resynchronize the CPU’s mouse port:

1.Press and hold down both the left and right mouse buttons.

2.Press and release the Scroll Lock key on the associated keyboard, then release the mouse buttons.

3.Check mouse operation.

4.If the mouse isn’t yet operating correctly, repeat steps 1 through 3 as many as two more times. (If this still doesn’t help, call Black Box Technical Support.)

When the Micro Extender receives the Null Mouse Command, it sends a “null byte” of mouse data to the CPU; this has no effect other than to get the CPU “caught up” with the mouse. You might have to issue the command as many as three times in order to get a PC with a 4-byte mouse back on track. Note that, unless your mouse driver is an auto-correcting type, sending this command while the mouse is in sync will throw it out of sync.

If the PS/2 mouse frequently gets out of sync in your system, and you are running Windows 95, Windows 98, Windows 2000, or Windows NT®, we recommend that you install a Microsoft IntelliMouse driver on your PC, regardless of whether you are actually using an IntelliMouse or not. The Micro Extender will translate the mouse signals for this driver, and the driver will auto-correct the synching problem if you let go of the mouse for a second or two.

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Contents ACU3001A ACU3009A Welcome to the ServSwitchTM Family Servswitch Brand CAT5 KVM Micro Extender RADIO-FREQUENCY Interference Statements European Union Declaration of Conformity NOM Statement Servswitch Brand CAT5 KVM Micro Extender Contents Contents Quick Start Guide Specifications Cable RequiredSpecifications Humidity Tolerance Introduction Compatibility Key Features Adjustable video equalizationComplete Package Checklist of System ComponentsCables You’ll Need Switches Whose User Ports Are a Set of Separate Interfaces Servswitch Brand CAT5 KVM Micro Extender Switches Whose CPU Ports Are a Set of Separate Interfaces Switches Whose CPU Ports Are Compatible Composite Interfaces To Connect the Local Unit to the Remote Unit DIP Switch 1 Video Distance ConfigurationDIP Switch 2 Scroll-Lock Handling Test-Placing the Extender System Optional InstallationAttaching Devices Attaching a Switch with Multiple User-Port Connectors CPUServSwitch Multi EXP KV160A-R2 Attaching user equipment to the Remote Unit Attaching a Switch with Multiple CPU-Port Connectors Or EHN230 Finishing Your Installation Servswitch Brand CAT5 KVM Micro Extender Keyboard and Mouse Emulation OperationNormal Operation and Keyboard Typematic Rate Scroll-Lock Reset Correcting the PS/2 Mouse If It Gets Out of SyncOperation Servswitch Brand CAT5 KVM Micro Extender Operation Common Problems TroubleshootingPC always comes up with Keyboard Error Troubleshooting Mouse is behaving erratically Picture is not sharp, or is badly smeared Get black & white instead of color video Extender doesn’t seem to work correctly with my LCD panelPower Can I rackmount the Micro Extender? General Questions About the Micro ExtenderCan the Micro Extender be used between buildings? Is the Micro Extender Vesa DDC compatible?Troubleshooting Calling Black Box Shipping and PackagingAppendix Cable Pinning/Pairing ColorPage
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