Black Box BLACK BOX CAT5/5e/6 LAN Performance Verifier, TS580A-R4 manual Ping

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Appendix B: Ping and TCP/IP Debugging Tools

Because TCP/IP is so common, Windows® and many UNIX® systems have built-in tools to help you debug TCP/IP network problems.

These debugging programs are executed at the command line prompt of the operating system (see the end of this section for more information about the command line).

ping

The most popular TCP/IP debugging program is called “ping” (after the name given to the operation of submarine sonar devices). Like the sonar, ping sends out a packet to an address that you specify and waits for a reply. Although very simple to use, ping is extremely powerful because it works at the IP level and often will respond even when the higher level TCP layer cannot. As mentioned above, pinging capability is included with most systems and there are also many shareware implementations.

USE: Determine if a workstation is connected to the network. Routers, servers, and workstations are identified by an IP address and possibly a “name.” The IP address is a numeric string whose format is referred to as “dotted decimal” (example: 192.168.0.0.). The “name” can be any name given to a computer when it is installed or an internet URL. The ability to use a name is provided by a server’s DNS (Domain Name Service). The DNS has a lookup table that cross references IP addresses to names. If a DNS service is not available, you will need to use the IP address.

EXAMPLE OF USE:

#1: You have problems connecting to the Black Box Web site from a workstation, and you know the DNS name of the website is “www.blackbox.com”. At the workstation’s Command Prompt, enter “ping www.blackbox.com.” If connected, you will receive back blackbox.com's IP address (for example, 207.115.64.64) and the roundtrip time of your ping packet.

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Contents Chapter FCC and IC RFI Statements Instrucciones DE Seguridad Normas Oficiales Mexicanas NOM Electrical Safety StatementNOM Statement NOM Statement Trademarks Used in this Manual Table of Contents Power 2 9-V batteries one for test unit and one for probe SpecificationsOverview Introduction FeaturesWhat’s Included Applications Help with device installation and PoEWhat is LAN Performance Verification? LPV List of Functions Network Device Testing√ Naming tests. Test names can be up to 16 characters each Naming Test RESULTS, PRINTER, and Toner ProbeThree Phases of LAN Installation Components Power and LCD backlightingFaceplate Description LAN Performance Verifier and Remote Probe Test results Documenting Test ResultsBacklight selection screen lighting the LCD display Operation Powering On and BacklightingMain Menu Main Unit’s Navigation Button1 CAT5/6 UTP Cable Testing 2 CAT5/6 UTP LPV Level Or info@blackbox.com 24 724-746-5500 blackbox.com Testing progress is shown on the screen 26 724-746-5500 blackbox.com 12. Remote probe Exit Discards the test results and returns to the Main Menu 14. Test results option screen3 CAT5/6 UTP LPV Level 30 724-746-5500 blackbox.com Operation Reviewing CAT5/6 UTP Test Results 23. Verification Level 1 Speed Projection 22. Cable Category is the first screen Many that are storedTo continue reviewing, press the down arrow key q Operation 36 724-746-5500 blackbox.com 28. Propagation and skew per pair To continue 30. Signal levels of real live data From a 100-Mbps switchOperation 5 CAT5/6 Basic Test 34. Basic UTP testing35. UTP Cable Test Main menu 42 724-746-5500 blackbox.com 39. LEDs on the remote probe 40. a correct wire map for a straight through UTP cable Coax Testing43. RJ-45/coax adapter 46 724-746-5500 blackbox.com LPV Test Port For LPV UTP tests only Naming/Saving Test Results48 724-746-5500 blackbox.com Rotating letter loop Naming Your Tests50 724-746-5500 blackbox.com Reviewing/Erasing Printer Memory 52 724-746-5500 blackbox.com 55. Review screen Transferring Test Readings LPV to PC Printing from a PCSTEP-BY Step Instructions for Using Excel 56 724-746-5500 blackbox.com Operation 58 724-746-5500 blackbox.com 64. Sample LPV printout 65. Network ports Network TestingScan One Port Network Testing/SCAN ONE Port62 724-746-5500 blackbox.com 72. Signal levels of real live data From a 100-Mbps switch 71. Signal levels of real live data from a Gigabit switch73. Monitor inline screen Press the down arrow q key to continueMonitor Inline 66 724-746-5500 blackbox.com 79. Locate cable drops by lighting a link LED Send Beacon68 724-746-5500 blackbox.com Figure A-1. Straight-through coupler Appendix A. Straight-Through CouplerAppendix B. Ping and TCP/IP Debugging Tools Ping 72 724-746-5500 blackbox.com Appendix B Ping and TCP/IP Debugging Tools Executing troubleshooting programs from the command line Figure C-1. Length/Timing summary screen of a good cable Appendix C. Examples of UTP Cable FaultsFigure C-3. Bad cable near-end short Bad cable Near end shorts The error is displayed as followsFigure C-5. Bad cable Open 78 724-746-5500 blackbox.com Appendix D. Making a Correct UTP Cable Use good-quality connectors and tools Blackbox.com 82 724-746-5500 blackbox.com Blackbox.com Black Box Tech Support FREE! Live /7