Samsung HWF355ZA, HW-F355 user manual Troubleshooting

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troubleshooting

Before requesting service, please check the following.

Symptom

Check

 

 

 

 

 

Remedy

 

 

 

 

 

 

 

The unit will not turn on.

• Is the power cord plugged into

• Connect the power plug to the

 

the outlet?

outlet.

 

 

 

 

 

 

 

 

A function does not work when the

• Is there static electricity in the

• Disconnect the power plug and

button is pressed.

air?

connect it again.

 

 

 

 

 

 

 

Sound is not produced.

• Is the unit properly connected

• Connect it correctly.

 

to your TV?

• Press the Mute button to

 

 

 

• Is the Mute function on?

cancel the function.

 

• Is the volume set to minimum?

• Adjust the volume.

 

 

 

 

 

 

 

The Picture does not appear on a TV

• Is the TV connected properly?

• Connect it correctly.

when the function is selected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The remote control does not work.

• Are the batteries drained?

• Replace with new batteries.

 

• Is the distance between remote

• Move closer to the unit.

 

control and main unit too far?

 

 

 

 

 

 

 

 

 

 

 

 

 

The sound from the left/right

• Are the left/right audio output

• Check the left/right channel and

channels are reversed.

cables from the TV connected

connect it/them correctly.

 

properly?

 

 

 

 

 

 

 

 

 

 

 

 

 

The SoundShare (TV pairing) failed.

• Does your TV support

• SoundShare is supported by

 

SoundShare?

some Samsung TVs released

 

• Is your TV firmware the latest

after 2012. Check your TV to

 

see if it supports SoundShare.

 

version?

 

 

 

 

 

 

 

 

• Does an error occur when

• Update your TV with the latest

 

firmware.

 

 

connecting?

 

 

 

 

 

 

 

 

 

• Reset the TV MODE and

• Contact the call center.

 

 

 

 

 

 

 

 

connect again.

• Press

 

 

 

 

button for 5 seconds

 

 

 

 

 

 

 

 

to reset the product.

 

 

 

 

 

 

 

 

gEnG eshootin ●troubl

21

Image 21
Contents Thank you for purchasing this Samsung product Crystal Surround Air TrackSoundShare FeaturesSafety information Safety WarningsImportant Safety Instructions PrecaUtiOns Contents Getting started Before Reading the User’s ManualWHAT’s inclUDED Front Panel DescriptionsRear Panel Installing the Ferrite Core on the Subwoofer Speaker CableRemote control Tour of the Remote ControlHW-F350 EnG econtreortml HW-F355 Auto PowerINSTAllING the WAll Mount ConnectionsEnG ections conn Optical Cable Audio CableNot supplied Set-top boxInput mode Display What is Bluetooth?BT/TV/USB/D.IN Mode FunctionsTo connect the Air Track to a Bluetooth device To disconnect the Air Track from the Bluetooth device To disconnect the Bluetooth device from the Air TrackSoundshare HW-F355 model only FunctionsBefore you connect a USB device USBUsing the Repeat function Play/Pause/StopSkip Forward/Back Using the Smart Volume function Using the 3D Sound Plus functionUsing the Sound effect function Using the S/W Level functionUsing the Dimmer function Using the Auto Power Link functionUsing the Audio Sync function Using the DRC functionAUX Using the TV functions with Samsung TVs onlyTroubleshooting Weight Subwoofer PS-EW1-2 SpecificationsPower Subwoofer PS-EW1-2 AppendixLimited Warranty to Original Purchaser WarrantyAH68-02614A-00 Questions or COMMENTS?

HWF355ZA, HW-F355 specifications

The Samsung HW-F355, also known as HWF355ZA, is a standout soundbar that brings enhanced audio performance to your home entertainment system. Designed to complement modern televisions and enhance your viewing experience, this soundbar combines sleek aesthetics with impressive sound technology.

One of the main features of the HW-F355 is its 2.1 channel configuration. It includes built-in speakers alongside a dedicated wireless subwoofer, which delivers powerful bass and clarity. This configuration allows for a surround sound experience, making it suitable for movies, music, and gaming. The wireless subwoofer eliminates the need for cumbersome cables, allowing for a clean setup that can be easily integrated into your living space.

Another notable characteristic of the HW-F355 is its Bluetooth connectivity. This feature enables users to stream music wirelessly from their smartphones, tablets, or other Bluetooth-enabled devices. The ability to connect to various devices enhances the versatility of the soundbar and makes it perfect for impromptu gatherings or simply enjoying your favorite playlists in high quality.

The HW-F355 also incorporates Dolby Digital technology, which enhances its audio performance. This technology ensures that you get deep, immersive sound, making you feel like you're right in the action of your favorite movies. Whether it’s dramatic sound effects or subtle background scores, Dolby Digital allows the soundbar to deliver a broader sound stage with depth and precision.

Furthermore, the soundbar features Samsung’s Smart Volume technology, which automatically adjusts the volume levels during playback. This ensures that you won’t experience drastic changes in sound, such as from commercials to shows, providing a smooth listening experience.

The HW-F355 is designed with user-friendliness in mind. It comes with an easy-to-use remote control, allowing you to adjust sound settings without leaving the comfort of your sofa. Additionally, it is easy to install, compatible with most TVs, and features an elegant design that fits seamlessly into any decor.

In conclusion, the Samsung HW-F355 soundbar offers an excellent solution for anyone looking to upgrade their home audio experience. With its powerful sound capabilities, Bluetooth streaming, and user-friendly features, it is an ideal choice for music lovers and home theater enthusiasts alike.