•Your wireless network is using a unique network name (SSID). If not, it is possible that the printer/print server is communicating over a different, nearby network that uses the same network name.
•The printer has a valid IP address on the network.
Network printer does not print
•Make sure all cables to the printer, electrical outlet, and network connection are secure.
•Make sure the 
and Wireless status indicator lights are on.
•Check the printer status.
•Make sure the network is operating properly.
•If you are not sure whether your network is operating correctly, refer to your network documentation, or contact the person who set up your network.
•Make sure the printer driver is installed on the computer from which you are sending the print job. Note: You must install the printer driver on each computer that uses the network printer.
•Make sure the correct printer port is selected.
•Restart the computer.
•Uninstall and then reinstall the printer software.
Ethernet troubleshooting
•“The printer to be configured does not appear in the list of printers found on your network” on page 32
•“Cannot print to the network printer” on page 32
The printer to be configured does not appear in the list of printers found on your network
Check power
Check Ethernet connection
Software may not be installed correctly
Make sure the printer is connected to a power source and is turned on. For more information, see “Power button is not lit” on page 151.
If you are using a print server:
1Check the Ethernet cable for any obvious damage.
2Firmly plug one end of the Ethernet cable into the printer or the print server.
3Firmly plug the other end of the Ethernet cable into the network hub or wall connection.
If none of the previous actions fixes the problem, uninstall the printer software, and reinstall it. For more information, see “Software may not be installed correctly” on page 153.
Cannot print to the network printer
Check Ethernet connection
Contact network support
Check power
If you are using a print server:
1Check the Ethernet cable for any obvious damage.
2Firmly plug one end of the Ethernet cable into the printer.
3Firmly plug the other end of the Ethernet cable into the network hub or wall connection.
Contact your system support person to make sure the printer is connected to a working network connection.
Make sure the printer is connected to a power source and is turned on. For more information, see “Power button is not lit” on page 151.
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