Lexmark 9300 Series manual Poor text and graphic quality, 155

Check print cartridges

If the document still does not have the print quality you want, follow these steps:

1Align the print cartridges. For more information, see “Aligning print cartridges” on page 144.

If print quality has not improved, continue to step 2.

2Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 145.

If print quality has not improved, continue to step 3.

3Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on page 142 and “Installing print cartridges” on page 142.

If print quality has not improved, continue to step 4.

4Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on page 145.

If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies” on page 147.

Poor text and graphic quality

•	Blank pages	•	Skewed lines
•	Dark print	•	Smudges
•	Faded print	•	Streaks
•	Incorrect colors	•	White lines in print

•Light and dark bands in print

Check ink

Review steps to improve print quality

Remove sheets as they are printed

Remove photos as they are printed

Use a different brand of paper

Check paper condition

Check the ink levels, and install new print cartridges if necessary.

See “Improving print quality” on page 144.

To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it to dry:

•Documents with graphics or images

•Heavyweight matte or glossy paper

•Transparencies

•Labels

•Envelopes

•Iron-on transfers

Note: Transparencies may take up to 15 minutes to dry.

Photos printed on photo paper require more drying time.

•To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.

•For best results, remove each sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

Each paper brand accepts ink differently and prints with color variations.

If you are printing photos or other high-quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper.

Note: Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.

Use only new, unwrinkled paper.

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