Error message
Failed to Connect
Fax Error
Solution
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
If the telephone line is being used by another device, wait until the other device is finished before sending the fax.
Make sure that the printer is detecting a dial tone.
•For more information, see “Sending a fax while listening to a call (On Hook Dial)” on page 129.
•Check the Dial Method setting.
1Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial tone.
2From the control panel, press 
or 
repeatedly until Fax is highlighted.
3Press 
.
The Fax Mode menu appears.
4Press 
or 
repeatedly until Fax Setup is highlighted.
5Press 
.
6Press 
or 
repeatedly until Dialing and Sending is highlighted.
7Press 
.
The Dialing and Sending menu appears.
8Press 
or 
repeatedly until the option for Dial Method is highlighted.
9Choose your dialing method.
10Press .
The fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
