Error message
Black and Color Ink Low
Black Ink Low
Cartridge Alignment
Color Cartridge Unavailable (appears
when printing an incoming fax on plain paper)
Color Ink Low
Critically Low Ink
Solution
Press any button to clear the message and continue. Order black and color print cartridges. For more information, see “Ordering supplies” on page 147.
Press any button to clear the message and continue. Order a black print cartridge. For more information, see “Ordering supplies” on page 147.
1Remove the print cartridge.
2Make sure the sticker and tape have been removed.
1 | 2 |
3Reinsert the cartridge.
4Press .
For more information, see “Aligning print cartridges” on page 144.
To continue printing in grayscale:
1 Press or until Yes is highlighted. 2 Press .
To insert a color print cartridge:
1 Press or until No is highlighted.
2Insert a color cartridge on the right print cartridge carrier. For more information, see “Installing print cartridges” on page 142.
3Press .
Press any button to clear the message and continue. Order a color print cartridge. For more information, see “Ordering supplies” on page 147.
If all the pages of the document have been printed:
1 From the control panel, press or until Yes is highlighted.
2 Press .
The error message disappears from the display.
If some pages of the document did not print:
1 From the control panel, press or until No is highlighted. 2 Press .
3Replace the print cartridge that has low ink. For more information, see “Installing print cartridges” on page 142.
After you replace and align the cartridge, the rest of the document prints.