Error message
Remote Fax Error
Unsupported Fax Mode
Solution
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Lower the transmission speed of your outgoing fax:
1From the control panel, press or repeatedly until Fax is highlighted.
2Press .
3Press or repeatedly until Fax Setup is highlighted.
4Press .
5Press or repeatedly until Dialing and Sending is highlighted.
6Press .
7Press or repeatedly until Max Send Speed is highlighted.
8Press or until a lower speed appears.
9Press .
Notes:
•The lower transmission speed, the longer it will take your fax to be sent.
•This solution will reduce the speed for future faxes until you reset the transmission speed.
10Resend the fax.
11If the problem persists, repeat step 1 through step 10.
The fax machine of the recipient does not support color or does not support the resolution of the fax you are sending.
1Press or repeatedly until Fax is highlighted.
2Press .
3Press or repeatedly until Fax Setup is highlighted.
4Press .
5Press or repeatedly until Dialing and Sending is highlighted.
6Press .
7Press or repeatedly until Auto Fax Conversion is highlighted.
8Press or until On appears.
9Press .