Power button is not lit
Check power connection
1Disconnect the power cord from the wall outlet, and then from the printer.
2Plug the cord all the way into the power supply on the printer.
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3Plug the cord into an electrical outlet that other electrical devices have been using.
4If the light is not on, press .
Software does not install
Check your operating system
Check your system requirements
USB cable may not be connected
Use these steps to install the printer software
May need to reconnect power supply
The following operating systems are supported: Windows 2000, Windows XP, and Mac OS X.
Check that your computer meets the minimum system requirements listed on the box.
1Check the USB cable for any obvious damage.
2Firmly plug the square end of the USB cable into the back of the printer.
3Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol.
1Turn off and then restart your computer.
2Click Cancel on all New Hardware Found screens.
3Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
1Press to turn the printer off.
2Disconnect the power cord from the wall outlet.
3Gently remove the power supply from the printer.
4Reconnect the power supply to the printer.
5Plug the power cord into the wall outlet.
6Press to turn the printer on.