Manuals / Lexmark / Computer Equipment / Printer

Lexmark 9300 Series manual Paper or specialty media misfeeds, 172

Models: 9300 Series

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6Close the rear access door.

7Align and install the duplex unit.

8Press .

Paper or specialty media misfeeds

If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions.

Check paper condition

Check paper loading

Remove each sheet as it is printed

Use only new, unwrinkled paper.

•Load a smaller amount of paper into the printer.

•Load paper with the print side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

See “Loading various paper types in Tray 1” on page 78 for information about:

•Maximum loading amounts per paper type

•Specific loading instructions for supported paper and specialty media

Remove each sheet as it exits, and let it dry completely before stacking.

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Lexmark 9300 Series manual Paper or specialty media misfeeds, 172

Contents

Series All-In-One Users GuideSafety information Contents Learning about the software Using the control panel buttons and menusLoading paper and original documents Printing Working with photosUsing Bluetooth technology CopyingScanning FaxingTroubleshooting Maintaining the printerMemory card troubleshooting 174 Index Page Where to find Description Where to findFinding information about the printer DescriptionSelect Lexmark Solution Center Click Users GuideHelp, or Help ª Help Topics Click Start ª Programs or All Programs ª LexmarkDescription Where to find US Where to find rest of world Setting up the printer Checking the box contentsInstalling another language control panel Adjusting the display for easy viewing Installing the optional TrayPage Getting the printer ready to fax Choosing a fax connectionEquipment Benefits See this section MethodUsing an RJ11 adapter Dialing and Sending menu appearsPage Country/region Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in GermanyConnecting to a telephone Connecting to an answering machine Page Connecting to a computer with a modem Page Installing network printers Networking the printerShared printing Using an Ethernet connectionSharing the printer on the network on the host computer Tips for installing a network printer Using the peer-to-peer methodUsing the point-and-print method Assigning an IP addressWireless troubleshooting Finding your MAC addressFinding a printer/print server located on remote subnets Network key is invalidNetwork printer does not print Ethernet troubleshootingCannot print to the network printer Understanding the parts of the printer Learning about the printerUse Slot name Tray 2 base Optional Tray Use Using the control panel buttons and menus Using the control panelDescription Press To Press To Navigating the control panel menus PressUnderstanding and using default settings Using Copy and the Copy Mode menu Use thisPaper Handling submenu Menu item Using Photo and the Photo Card Mode menuHow to Using print settings Using the Photo Menu Editing photosDescription of use and values Use toolUsing the Print Files menu Using the Paper Handling submenuMenu items within Change Default Settings are Paper Handling submenuUsing Fax and the Fax Mode menu Using Scan and the Scan Mode menu Using the Setup menu Using the Setup menu and submenusSettings Saved appears Using the Paper Handling submenu Using the Change Printer Default Settings submenuUsing the Change Copy Default Settings submenu Using the Change Photo Default Settings submenuUsing the Change Print File Default Settings submenu Using the Change Fax Default Settings submenuUsing the Phone Book submenu Using the Ringing and Answering submenuUsing the Fax Printing submenu Using the Dialing and Sending submenuUsing the Change Bluetooth Default Settings submenu Using the Change Scan Default Settings submenuUsing the Change PictBridge Default Settings submenu Printing the Print Settings List Using the Network Setup submenuWireless Setup Menu TCP/IP MenuUsing the Maintenance menu Use this Using the printer software Using the Productivity SuiteLearning about the software Click DetailsOpening the All-In-One Center Using the All-In-One CenterSelect All-In-One Center Using the Scanning & Copying tab From this section You canUsing the Saved Images tab Using the Solution CenterUsing the Maintain/Troubleshoot link Select Solution Center From here You canUsing Printing Preferences Using the Printing Preferences tabsOpening Printing Preferences Tab ChoicesUsing the Photo Editor Click File ª Save asUsing the Toolbar ClickUsing the Fax Solutions Software Using Fast PicsClick Start ª Programs or Click Start ª Programs or All Close the Fax Solutions Software Loading paper and original documents Loading paper in TrayPage Pull Tray 1 completely out of the printer Page Loading various paper types in Tray Load up to Make sureStacking, displaying, or storing Load up to Using the small media feeder Loading the optional Tray Load the paper Page Automatic Document Feeder paper capacity Loading original documents on the scanner glass Understanding and using tray linking Enabling tray linkingDisabling tray linking Click Properties, Preferences, Options, or Setup PrintingPrinting a document Printing multiple copies of a documentPrinting a Web Printing photos or images from a WebPrint or Normal Quick Black and White Text OnlyPrinting files from a memory card or flash drive Printing collated copiesClick Print Now CollatedPrinting the last page first reverse page order Printing multiple pages on one sheetPrinting transparencies Printing envelopesPrinting cards Printing a bannerPrinting on both sides of the paper duplexing Canceling a print job To cancel a print job using the control panelTo cancel a print job using the computer Canceling a job from the desktopCanceling a job from a Macintosh computer running Mac OS Working with photos Retrieving and managing photosInserting a memory card Slot Memory cardInserting a flash drive 100 Viewing or printing photos Printing photos using the control panel101 102 Editing a photo before printingMenu item To select an option Printing photos from a digital camera using Dpof Viewing a slideshow on the control panel displayPrinting all photos 103104 Printing photos stored on a memory device using Fast Pics Printing photos using the computer105 106 Click View and Print PhotosClick Manage Photos Click Show Folders Click Hide FoldersCreating and printing a scrapbook or album Adding text captions to a photo107 Click Manage PhotosPrinting photos using color effects 108Click Save Now Click Antiquing109 Click File ª PrintUsing Bluetooth technology Inserting a Bluetooth adapterSetting the Bluetooth mode 110Printing using Bluetooth 111112 Copying Making a copy113 Automatic Document Feeder ADFCreating defaults for copying 114Copying on both sides of the paper duplexing Copying photos115 Collating copies 116Enlarging or reducing an image Repeating an image on one117 Adjusting copy quality Canceling a copy jobMaking a copy lighter or darker 118Scanning a document Scanning119 Customizing scan settings using the computer Click Display Advanced Scan SettingsAdvanced Scan Settings tabs Options 120Scanning documents or images for e-mailing Scanning text for editing121 Click Show Productivity ToolsScanning images for editing Scanning clear images from magazines or newspapersScanning to a computer over a network 122Destination To cancel Canceling a scan job123 124 DestinationFaxing Sending a faxEntering a fax number 125126 Method How toSending a fax using the control panel 127Sending a fax using the computer Sending a broadcast fax at a scheduled time128 Click Fax a document in the All-in-OneSending a fax while listening to a call On Hook Dial 129Receiving a fax Receiving a fax automaticallyReceiving a fax with an answering machine Receiving a fax manuallyForwarding faxes Using Caller ID131 Setting Auto Answer to On Setting up Speed Dial numbersClick Change fax settings Printing fax activity reportsClick Adjust speed dial list and other fax settings Using the Phone Book133 Setting up a dialing prefix Customizing dial settings134 Setting the distinctive ring 135Customizing fax settings Setting up to fax while behind a PBXCustomizing settings using the Fax Setup Utility 136Tab 137Options Setting up a fax footer Creating a fax cover page using the control panel138 Tab OptionsCreating a fax cover page using the Productivity Suite Blocking unwanted changes to fax settings139 Click FinishedBlocking junk faxes 141 Installing print cartridges Maintaining the printerChanging print cartridges Removing a used print cartridge143 Achieving better print quality Improving print qualityAligning print cartridges 144Wiping the print cartridge nozzles and contacts Cleaning the print cartridge nozzles145 Preserving the print cartridges 146Cleaning the scanner glass Ordering suppliesRemoving the printer from the Tray 2 base 147Using genuine Lexmark print cartridges Refilling a print cartridgeRecycling Lexmark products 148Troubleshooting Setup troubleshootingIncorrect language appears on the display 149Setting the date and time From the Initial Setup menuFrom the Printer Default Settings menu 150Software does not install Power button is not lit151 Does not print 152Print troubleshooting Cannot print from digital camera using PictBridgePrinter does not recognize optional Tray Duplex unit does not operate correctly154 Poor text and graphic quality 155Poor quality at the edges Print speed is slowPartial document or photo prints 156Cannot print from a flash drive 157Cannot print from a Bluetooth-enabled device Copy troubleshooting158 Copier does not respond Scanner unit does not closePoor copy quality 159Scan troubleshooting Partial document or photo copiesScanner does not respond Scan was not successfulScanning takes too long or freezes the computer Poor scanned image qualityPartial document or photo scans Cannot scan to an applicationFax troubleshooting Cannot scan to a computer over a networkCannot send or receive a fax 162Can send but not receive faxes 163Can receive but not send faxes 164Received fax has poor print quality Printer receives a blank fax165 Jams and misfeeds troubleshooting Caller ID information is not displayedPaper jam in the printer 166Paper jam in the Automatic Document Feeder ADF 167Paper jam in the duplex unit 168Paper jam in Tray 1 or optional Tray 169Paper jam in the small media feeder 170171 Paper or specialty media misfeeds 172Adjust the paper guides When using media less than 8.5 inches widePrinter does not feed paper, envelopes, or specialty media Banner paper jamsMemory card troubleshooting Nothing happens when memory card is insertedMemory card cannot be inserted 174Error messages General error messagesError message SolutionCartridge-related error messages 176177 Procedure 178179 Error message Solution Fax-related error messages180 181 182 183 184 Removing and reinstalling the software Resetting factory default settings185 Edition notice 186187 Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Industry Canada CanadaEuropean Community EC directives conformity 188Noise emission levels 189190 191 Using this product in SwitzerlandUtilisation de ce produit en Suisse Power consumption 192Verwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraIndex 193194 195 196 197 198