Paper jam in Tray 1 or optional Tray, 169 | Lexmark 9300 Series

4Lower the door slightly.

5Firmly grasp the paper, and gently pull it out.

6Close the rear access door.

7Align and install the duplex unit.

8Press .

Paper jam in Tray 1 or optional Tray 2

1Pull Tray 1 completely out of the printer or pull the optional Tray 2 completely out of its base.

2Remove the jam: For Tray 1:

169

Image 169

Lexmark 9300 Series manual Paper jam in Tray 1 or optional Tray, 169

Contents

Users Guide Series All-In-One Safety information Contents Learning about the software Using the control panel buttons and menusLoading paper and original documents Working with photos Printing Copying Using Bluetooth technologyScanning Faxing Maintaining the printer Troubleshooting Memory card troubleshooting 174 Index Page Description Where to find Where to findFinding information about the printer Description Click Users Guide Select Lexmark Solution CenterHelp, or Help ª Help Topics Click Start ª Programs or All Programs ª Lexmark Description Where to find US Where to find rest of world Checking the box contents Setting up the printer Installing another language control panel Installing the optional Tray Adjusting the display for easy viewingPage Choosing a fax connection Getting the printer ready to faxEquipment Benefits See this section Method Dialing and Sending menu appears Using an RJ11 adapterPage Country/region Connecting directly to a telephone wall jack in Germany Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine Page Connecting to a computer with a modem Page Networking the printer Installing network printers Shared printing Using an Ethernet connectionSharing the printer on the network on the host computer Using the peer-to-peer method Tips for installing a network printerUsing the point-and-print method Assigning an IP address Finding your MAC address Wireless troubleshootingFinding a printer/print server located on remote subnets Network key is invalid Network printer does not print Ethernet troubleshootingCannot print to the network printer Understanding the parts of the printer Learning about the printerUse Slot name Tray 2 base Optional Tray Use Using the control panel Using the control panel buttons and menus Description Press To Press To Press Navigating the control panel menus Understanding and using default settings Use this Using Copy and the Copy Mode menu Paper Handling submenu Menu item Using Photo and the Photo Card Mode menuHow to Using print settings Editing photos Using the Photo MenuDescription of use and values Use tool Using the Paper Handling submenu Using the Print Files menu Paper Handling submenu Menu items within Change Default Settings are Using Fax and the Fax Mode menu Using Scan and the Scan Mode menu Using the Setup menu and submenus Using the Setup menu Settings Saved appears Using the Change Printer Default Settings submenu Using the Paper Handling submenu Using the Change Photo Default Settings submenu Using the Change Copy Default Settings submenu Using the Change Fax Default Settings submenu Using the Change Print File Default Settings submenu Using the Ringing and Answering submenu Using the Phone Book submenu Using the Dialing and Sending submenu Using the Fax Printing submenu Using the Change Bluetooth Default Settings submenu Using the Change Scan Default Settings submenuUsing the Change PictBridge Default Settings submenu Using the Network Setup submenu Printing the Print Settings List TCP/IP Menu Wireless Setup Menu Using the Maintenance menu Use this Using the Productivity Suite Using the printer softwareLearning about the software Click Details Opening the All-In-One Center Using the All-In-One CenterSelect All-In-One Center From this section You can Using the Scanning & Copying tab Using the Saved Images tab Using the Solution CenterUsing the Maintain/Troubleshoot link From here You can Select Solution Center Using the Printing Preferences tabs Using Printing PreferencesOpening Printing Preferences Tab Choices Click File ª Save as Using the Photo Editor Click Using the Toolbar Using the Fax Solutions Software Using Fast PicsClick Start ª Programs or Click Start ª Programs or All Close the Fax Solutions Software Loading paper in Tray Loading paper and original documentsPage Pull Tray 1 completely out of the printer Page Load up to Make sure Loading various paper types in Tray Stacking, displaying, or storing Load up to Using the small media feeder Loading the optional Tray Load the paper Page Automatic Document Feeder paper capacity Loading original documents on the scanner glass Enabling tray linking Understanding and using tray linking Disabling tray linking Printing Click Properties, Preferences, Options, or SetupPrinting a document Printing multiple copies of a document Printing photos or images from a Web Printing a WebPrint or Normal Quick Black and White Text Only Printing collated copies Printing files from a memory card or flash driveClick Print Now Collated Printing multiple pages on one sheet Printing the last page first reverse page order Printing envelopes Printing transparencies Printing a banner Printing cards Printing on both sides of the paper duplexing To cancel a print job using the control panel Canceling a print jobTo cancel a print job using the computer Canceling a job from the desktop Canceling a job from a Macintosh computer running Mac OS Retrieving and managing photos Working with photosInserting a memory card Slot Memory card Inserting a flash drive 100 Viewing or printing photos Printing photos using the control panel101 102 Editing a photo before printingMenu item To select an option Viewing a slideshow on the control panel display Printing photos from a digital camera using DpofPrinting all photos 103 104 Printing photos stored on a memory device using Fast Pics Printing photos using the computer105 Click View and Print Photos 106Click Manage Photos Click Show Folders Click Hide Folders Adding text captions to a photo Creating and printing a scrapbook or album107 Click Manage Photos 108 Printing photos using color effectsClick Save Now Click Antiquing Click File ª Print 109 Inserting a Bluetooth adapter Using Bluetooth technologySetting the Bluetooth mode 110 111 Printing using Bluetooth 112 Making a copy Copying113 Automatic Document Feeder ADF 114 Creating defaults for copying Copying on both sides of the paper duplexing Copying photos115 116 Collating copies Enlarging or reducing an image Repeating an image on one117 Canceling a copy job Adjusting copy qualityMaking a copy lighter or darker 118 Scanning a document Scanning119 Click Display Advanced Scan Settings Customizing scan settings using the computerAdvanced Scan Settings tabs Options 120 Scanning text for editing Scanning documents or images for e-mailing121 Click Show Productivity Tools Scanning clear images from magazines or newspapers Scanning images for editingScanning to a computer over a network 122 Destination To cancel Canceling a scan job123 Destination 124 Sending a fax FaxingEntering a fax number 125 Method How to 126 127 Sending a fax using the control panel Sending a broadcast fax at a scheduled time Sending a fax using the computer128 Click Fax a document in the All-in-One 129 Sending a fax while listening to a call On Hook Dial Receiving a fax automatically Receiving a faxReceiving a fax with an answering machine Receiving a fax manually Forwarding faxes Using Caller ID131 Setting up Speed Dial numbers Setting Auto Answer to OnClick Change fax settings Printing fax activity reports Click Adjust speed dial list and other fax settings Using the Phone Book133 Setting up a dialing prefix Customizing dial settings134 135 Setting the distinctive ring Setting up to fax while behind a PBX Customizing fax settingsCustomizing settings using the Fax Setup Utility 136 Tab 137Options Creating a fax cover page using the control panel Setting up a fax footer138 Tab Options Blocking unwanted changes to fax settings Creating a fax cover page using the Productivity Suite139 Click Finished Blocking junk faxes 141 Maintaining the printer Installing print cartridgesChanging print cartridges Removing a used print cartridge 143 Improving print quality Achieving better print qualityAligning print cartridges 144 Wiping the print cartridge nozzles and contacts Cleaning the print cartridge nozzles145 146 Preserving the print cartridges Ordering supplies Cleaning the scanner glassRemoving the printer from the Tray 2 base 147 Refilling a print cartridge Using genuine Lexmark print cartridgesRecycling Lexmark products 148 Setup troubleshooting TroubleshootingIncorrect language appears on the display 149 From the Initial Setup menu Setting the date and timeFrom the Printer Default Settings menu 150 Software does not install Power button is not lit151 152 Does not print Cannot print from digital camera using PictBridge Print troubleshootingPrinter does not recognize optional Tray Duplex unit does not operate correctly 154 155 Poor text and graphic quality Print speed is slow Poor quality at the edgesPartial document or photo prints 156 157 Cannot print from a flash drive Cannot print from a Bluetooth-enabled device Copy troubleshooting158 Scanner unit does not close Copier does not respondPoor copy quality 159 Partial document or photo copies Scan troubleshootingScanner does not respond Scan was not successful Poor scanned image quality Scanning takes too long or freezes the computerPartial document or photo scans Cannot scan to an application Cannot scan to a computer over a network Fax troubleshootingCannot send or receive a fax 162 163 Can send but not receive faxes 164 Can receive but not send faxes Received fax has poor print quality Printer receives a blank fax165 Caller ID information is not displayed Jams and misfeeds troubleshootingPaper jam in the printer 166 167 Paper jam in the Automatic Document Feeder ADF 168 Paper jam in the duplex unit 169 Paper jam in Tray 1 or optional Tray 170 Paper jam in the small media feeder 171 172 Paper or specialty media misfeeds When using media less than 8.5 inches wide Adjust the paper guidesPrinter does not feed paper, envelopes, or specialty media Banner paper jams Nothing happens when memory card is inserted Memory card troubleshootingMemory card cannot be inserted 174 General error messages Error messagesError message Solution 176 Cartridge-related error messages 177 178 Procedure 179 Error message Solution Fax-related error messages180 181 182 183 184 Removing and reinstalling the software Resetting factory default settings185 186 Edition notice Industry Canada compliance statement 187Avis de conformité aux normes de l’industrie du Canada Industry Canada Canada 188 European Community EC directives conformity 189 Noise emission levels 190 191 Using this product in SwitzerlandUtilisation de ce produit en Suisse 192 Power consumptionVerwendung dieses Produkts in der Schweiz Uso del prodotto in Svizzera 193 Index 194 195 196 197 198