Xerox 75 MX manual Problem solving, Avoiding the problems

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6.Problem solving

This chapter will assist you in avoiding problems and solving those that may occur. It also provides information on how to contact the Welcome Center.

Avoiding the problems

A variety of situations can affect the quality of the printer output.

For optimal performance, follow these guidelines:

•Do not locate the printer in direct sunlight or near a heat source such as a radiator.

•Avoid sudden changes in the environment surrounding the printer. When a change occurs, allow the printer at least two hours to adjust to its new environment, depending on the extent of the change.

•Always set the Edge Guides in the trays to the size of the stock in the tray. Otherwise, you may experience jams.

•Avoid dusty environments. Dust in the printer can cause paper handling problems. Dust in either the printer or the controller can cause electrical problems.

•Avoid placing routing cables where they may be stepped on, damaged, or come in contact with liquids or sharp edges.

•Avoid placing routing cables where they could cause tripping hazards. This is especially true when the controller is in the standard location on the floor.

•Locate the equipment in a properly lighted area to facilitate operation and service.

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

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Contents Xerox Document Services Platform USA Table of Contents Product overview MaintenancePaper and other stock Problem solvingTable of Contents Operator Guide About this guide Powering down the systemTelephone requirements USA FCC requirements ContentsRequirements Service requirements Industry Canada requirements For service in Canada call 800European Union Electromagnetic compatibilityUnited States Introduction Operator Guide Hot surface symbol SymbologyHeated surface symbol Energy Star Environmental Choice Labeling European Union declaration of conformitySafety notes Operator Guide Operator Guide Safety notes Check your understanding Question What is the Electricity at Work Regulation?Electricity at Work Regulation UK RegulationQuestion Is Xerox equipment safe? Answer AnswerPlaces a duty on all employers and self-employed persons to Manufacturers or suppliers of such electrical systemsYour responsibility Question I require records of all testsPrinter cautions Electrical safetyAdditional queries PrinterController cautions ControllerPower on/off indicator Printer power on/off indicatorPrinter ozone information Printer or controller emergency power offPrinter operational safety Printer laser safetySafety notes Operator Guide Europe following number 01707 Page Controller components Hardware componentsPrinter components Ultra 10/Ultra 30 controller componentsPaper trays trays Green or Gold colored areas act as markersBypass tray tray Trays 1High Capacity feeder tray Tray 5 Bypass TrayPerformance capabilities Tray guides and loading paperLoading paper in the Bypass Tray Tray Loading paper in TraysBypass Tray Changing the Tray 6 settingsLoading paper in the High Capacity Feeder Tray Bypass Tray hereChanging the guides from 8.5 x 11 inches to A4 Stacker Tray FinisherTop Tray Stapling Staple placementPeripheral hardware components Unloading the Stacker during printingModems Controller softwarePage Controller power-on procedure Power-on proceduresLED Printer power-on Printer power-on procedurePrinter Power-Off Using The Printer Switch Power-off proceduresPrinter power-off Printer power-off from the controllerPrinter power-off Printer Power-Off Using The Red Button Energy Saver Controller power-offOperator Guide Maintenance Ultra 10/Ultra 30 controller power-on button and LED Emergency power-off procedures Paper jams Printer faultsClearing printer faults Jam clearance areas Finisher area Replaceable units and supplies 10. Access to areaReplaceable items 11. Location of CRUs and suppliesCRUs Ordering CRUs and other suppliesTelephone numbers for orders Supplies6R1007 XE 6R90321 Dry Ink Toner usage and Dry Ink Low messageDry ink toner usage and area coverage 6R1006Paper handling guidelines Performance informationSize requirement for duplex printing General stapling guidelines Staple capability for various paper weightsPerformance tables Operator Guide Paper and other stock Printer performance for standard paper 20 lb Spanish Sp. Folio Printer performance for standard paper 80 gsm Xerox EuropeA4 Cover FoolscapGBC brand pre-punched Sameceda Printer performance for non-standard paper Other stocksTransparencies LabelsOr 4 holes Recommendations for loading special stockRecommendations for loading special stock Hole-punchedEdge Pre-printedLetterhead Reinforced MylarSameceda Recommendations for handling, loading, and storing paperGBC stock Storing Loading and handlingAvoiding the problems Problem solvingTroubleshooting tips Solving the problemsHandling StockProblem solvingOperator Guide Calling the Welcome Center

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