Xerox 75 MX manual Problem solvingOperator Guide

Problem solvingOperator Guide

Table 6-1. Troubleshooting tips

Problem	Symptom		Recommendation
Stock	There are jams	•	Check the paper path for
handling	inside the printer.		obstruction.
		• Make sure that the Area 2 Lever is
			in the correct position (down).
		• Flip the stock over in the tray.
		• Ensure that the Edge Guides are
			adjusted to touch the sides of the
			stock.
		• Check that the Printer Manager
			window is displaying the correct
			size for the stock in use.
		•	Load fresh stock.
Stock	The stock curls up	•	Load the stock seam-side up in the
handling	or down.		trays. Load the stock seam-side
			down in the High Capacity Feeder
			and in the Bypass Tray.
			The seam refers to the side of a
			ream of stock that has a split in the
			wrapping. It may also be referred
			to as “arrow-side first.”
		• Load non-standard stock in the
			Bypass Tray.
		• If the stock curls excessively, flip it
			over in the tray.
Stock	The Finisher does	•	Do not remove stapled sets while
handling	not stack the output		the Finisher is compiling.
	correctly.	• Check for excessive curl on the
			prints. If curled, load fresh stock or
			turn the curled stock over.
Stock	The Finisher does	•	Use less than 50 sheets of stock if
handling	not staple the		they are heavier than 20 lb (75
	output.		gsm).
		• Check the Print Services, Printer
			Faults window for a fault message
			indicating no staples. Replace the
			staple cartridge.

6-4 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX