Dell SX manual Solving Problems

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

What Are You Looking For?	Find it Here
• Latest drivers for my computer	D e l l S u p p o r t w e b s i t e
• Answers to technical service and support	The Dell Support website provides several online tools, including:
questions	• Solutions — Troubleshooting tips, Knowledge Base articles
• Online discussions with other users and
	• Community — Online discussion with other Dell customers
technical support
	• Upgrades — Upgrade information for components, operating
• Documentation for my computer
	system, drivers, and information about online classes
	• Customer Care — Contact information, order status, warranty,
	and repair information
	• Downloads — Drivers, patches, and software updates
	• Reference — Computer documentation, product
	specifications, white papers, and a glossary of computer terms
• Service call status and support history	D e l l P r e m i e r S u p p o r t w e b s i t e
• Top technical issues for my computer	The Dell Premier Support website is customized for corporate,
• Details on my computer configuration	government, and education customers. This site may not be
	available in all regions.

•How to use Windows XP

•Documentation for my computer

•Documentation for devices (such as a modem)

W i n d o w s X P H e l p a n d S u p p o r t C e n t e r

1 Click the Start button, and then click Help and Support.

2 Type a word or phrase that describes your problem, and then click the arrow icon.

3 Click the topic that describes your problem.

4 Follow the instructions shown on the screen.

Solving Problems

Dell provides a number of tools to help you if your system does not perform as expected. For the latest troubleshooting information available for your system, see the Dell Support website at support.dell.com. You can also find descriptions of Dell troubleshooting tools in the section titled "Getting Help" in your online User’s Guide.

If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns; record your Express Service Code and Service Tag Number below; and then contact Dell from the same location as your computer.

See "Finding Information and Assistance" on page 21 for an example of the express service code and service tag numbers.

Express Service Code:___________________________

Service Tag Number:___________________________

22

Setup and Quick Reference Guide