Xerox 75 MX manual Stock, Handling

Page 73

Operator GuideProblem solving

Table 6-1. Troubleshooting tips

Problem

Symptom

Recommendation

 

 

 

Stock

There are repeated

• Ensure that the correct stock size

handling

stock jams or

is displayed on the Print Services,

 

misfeeds in Tray 5.

Printer Manager window.

 

 

• Remove the stock and reload the

 

 

tray. Do not add stock to the tray

 

 

when stock is already loaded.

 

 

Instead, remove the stock,

 

 

combine the additional stock with

 

 

the stock from the tray and reload

 

 

the tray.

 

 

• Ensure that there are no more than

 

 

50 sheets of 20 lb stock in the tray,

 

 

fewer if sheets are a heavier

 

 

weight.

 

 

• Ensure that all stock in the tray is

 

 

identical.

 

 

• Ensure that the Edge Guides are

 

 

adjusted to touch the sides of the

 

 

stock.

 

 

• Check for obstructions at the stock

 

 

entrance.

 

 

• Ensure that the Paper Feed Roll

 

 

Cartridge is engaged correctly.

 

 

 

Stock

There are repeated

• Remove the stock and reload the

handling

shut downs from

tray.

 

jams in Area 3 or the

• Ensure that there are no more than

 

prints show an

50 sheets of 20 lb stock in the tray,

 

unexpected image

 

fewer if sheets are a heavier

 

shift when feeding

 

weight.

 

from Tray 5.

 

 

 

 

• After tray is reloaded, confirm the

 

 

stock attributes, especially the

 

 

size, on the Printer Manager

 

 

window. Ensure that the stock is

 

 

correctly programmed.

 

 

• Ensure that the Edge Guides are

 

 

adjusted to touch the sides of the

 

 

stock.

 

 

 

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

6-3

Image 73
Contents Xerox Document Services Platform USA Table of Contents Product overview MaintenancePaper and other stock Problem solvingTable of Contents Operator Guide About this guide Powering down the systemRequirements ContentsTelephone requirements USA FCC requirements Service requirements Industry Canada requirements For service in Canada call 800United States Electromagnetic compatibilityEuropean Union Introduction Operator Guide Hot surface symbol SymbologyHeated surface symbol Energy Star Environmental Choice Labeling European Union declaration of conformitySafety notes Operator Guide Operator Guide Safety notes Electricity at Work Regulation UK Question What is the Electricity at Work Regulation?Regulation Check your understandingPlaces a duty on all employers and self-employed persons to AnswerManufacturers or suppliers of such electrical systems Question Is Xerox equipment safe? AnswerYour responsibility Question I require records of all testsAdditional queries Electrical safetyPrinter Printer cautionsController cautions ControllerPower on/off indicator Printer power on/off indicatorPrinter ozone information Printer or controller emergency power offPrinter operational safety Printer laser safetySafety notes Operator Guide Europe following number 01707 Page Controller components Hardware componentsPrinter components Ultra 10/Ultra 30 controller componentsPaper trays trays Green or Gold colored areas act as markersBypass tray tray Trays 1High Capacity feeder tray Tray 5 Bypass TrayPerformance capabilities Tray guides and loading paperLoading paper in the Bypass Tray Tray Loading paper in TraysLoading paper in the High Capacity Feeder Tray Changing the Tray 6 settingsBypass Tray here Bypass TrayChanging the guides from 8.5 x 11 inches to A4 Top Tray FinisherStacker Tray Stapling Staple placementPeripheral hardware components Unloading the Stacker during printingModems Controller softwarePage Controller power-on procedure Power-on proceduresLED Printer power-on Printer power-on procedurePrinter power-off Power-off proceduresPrinter power-off from the controller Printer Power-Off Using The Printer SwitchPrinter power-off Printer Power-Off Using The Red Button Energy Saver Controller power-offOperator Guide Maintenance Ultra 10/Ultra 30 controller power-on button and LED Emergency power-off procedures Clearing printer faults Printer faultsPaper jams Jam clearance areas Finisher area Replaceable units and supplies 10. Access to areaReplaceable items 11. Location of CRUs and suppliesTelephone numbers for orders Ordering CRUs and other suppliesSupplies CRUsDry ink toner usage and area coverage Dry Ink Toner usage and Dry Ink Low message6R1006 6R1007 XE 6R90321Paper handling guidelines Performance informationSize requirement for duplex printing General stapling guidelines Staple capability for various paper weightsPerformance tables Operator Guide Paper and other stock Printer performance for standard paper 20 lb A4 Cover Printer performance for standard paper 80 gsm Xerox EuropeFoolscap Spanish Sp. FolioTransparencies Printer performance for non-standard paper Other stocksLabels GBC brand pre-punched SamecedaRecommendations for loading special stock Recommendations for loading special stockHole-punched Or 4 holesLetterhead Pre-printedReinforced Mylar EdgeGBC stock Recommendations for handling, loading, and storing paperSameceda Storing Loading and handlingAvoiding the problems Problem solvingTroubleshooting tips Solving the problemsHandling StockProblem solvingOperator Guide Calling the Welcome Center
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