Xerox 6500 manual Clearing Jams at the 250-Sheet Feeder, Clearing Jams at the Duplex Unit

Page 145

Troubleshooting

Clearing Jams at the 250-Sheet Feeder

Note: Paper jammed in the lower tray can block the trays above it, preventing you from opening them. Look for the jammed paper sequentially, starting with the lowest tray.

1.Pull out the paper trays until you find the jammed paper.

2.Remove all jammed and creased paper from the tray.

p6500-043

p6500-029

3.Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, remove the scraps.

4.Press the front cover button and open the printer cover. Confirm that there are no scraps of paper remaining inside the printer.

CAUTION: Prolonged exposure to light can damage the imaging unit.

WARNING: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns.

5. Close the printer cover and then reinsert the trays.

CAUTION: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.

Clearing Jams at the Duplex Unit

1. Press the front cover button and open the printer cover.

WARNING: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns.

Phaser 6500 Color Laser Printer

145

User Guide

 

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Contents Xerox Phaser Page Contents Printing Control Panel Menus Troubleshooting Regulatory Information Contents Phaser 6500 Color Laser Printer User Guide Safety1 Laser Safety Electrical SafetyPower Cord General GuidelinesSafety Operational Guidelines Operational SafetyOzone Release Printer LocationPrinter Supplies See also Maintenance SafetySymbol Description Printer SymbolsSafety Phaser 6500 Color Laser Printer User Guide Features2 Front View Parts of the PrinterInternal Components Rear ViewNavigation/Menu select buttons Control PanelConfigurations Configurations and OptionsStandard Features Additional CapabilitiesOptional Features Setting the Power Saver Time Energy Saver ModeExiting Energy Saver Mode Starting Energy Saver ModeInformation Pages ConfigurationMenu Map StartupAccessing CentreWare Internet Services CentreWare Internet ServicesInformation Source More InformationInstallation and Setup Installation and Setup Overview Requirement Clearance Selecting a Location for the PrinterConnecting to a Network Connecting the PrinterChoosing a Connection Method Connecting using USB About TCP/IP and IP Addresses Configuring Network SettingsAssigning the IP Address of the Printer Assigning the IP Address Manually Allowing the IP Address to be Assigned AutomaticallyChanging the IP Address Using CentreWare Internet Services Finding the IP Address of Your Printer Operating System Requirements Installing the Print DriversPrint Driver Source Description Available DriversInstalling the Print Driver for Macintosh OS Installing the Print Drivers for WindowsTo Add the Printer Adding the Printer for Macintosh OS X Version 10.5 and LaterInstalling PrintingScout Enabling Optional Features for a Network-Connected Printer Enabling Optional FeaturesEnabling Optional Features for a USB Connected Printer Enabling Optional Features for a USB Cable-Connected Printer Enabling Optional Features for the Windows PCL DriverEnabling Optional Features for Linux Enabling Optional Features for Macintosh OS X 10.5 and LaterPage Printing4 Paper Usage Guidelines Supported Paper and MediaPaper Storage Guidelines Paper That Can Damage Your PrinterTray Supported PaperManual Feed Slot Sheet Feeder TrayDuplex Unit 2-Sided Printing Loading Paper in Tray Loading PaperP6500-006 Loading Paper in the Manual Feed Slot P6500-011 P6500-007 Loading Paper in the 250-Sheet Feeder Tray P6500-013 P6500-010 Setting the Paper Type Setting Paper Types and SizesSetting the Paper Size Printing Selecting Printing Options Selecting Printing Defaults in WindowsSelecting Printing Options for an Individual Job in Windows Driver Tab Printing Option Printing Options for Windows PostScript DriverPrinting Options for Windows PCL Driver Setting in the PCL driver is set to Auto Select Printing Options for Macintosh OS X Version 10.5 or Later Driver Drop-Down Title Printing Options Driver Drop-Down Title Printing Options Printing Envelopes Printing on Specialty MediaGuidelines for Printing Envelope Printing Envelopes from Tray Printing Envelopes from the Manual Feed Slot Printing Envelopes using the PostScript DriverPrinting Labels Printing Envelopes using the PCL DriverGuidelines for Printing Labels Printing Labels from the Manual Feed Slot Printing Labels from TrayGuidelines for Printing on Glossy Cardstock Printing on Glossy CardstockPrinting on Glossy Cardstock from the Manual Feed Slot Printing on Glossy Cardstock from TrayP6500-021 Guidelines for Printing on Cardstock Printing on CardstockPrinting on Cardstock from Tray Printing on Cardstock from the Manual Feed Slot Defining Custom Paper Sizes Printing Custom SizesDefining the Custom Page Size in the PostScript Driver Creating a Custom Paper Size for the PostScript Driver Printing on Custom-size PaperCreating a Custom Paper Size for the PCL Driver Printing on Custom-size Paper Using the PCL Driver Printing on Custom-size Paper Using the PostScript DriverAutomatic 2-Sided Printing Guidelines Printing on Both Sides of the PaperBinding Edge Options Portrait LandscapeManual 2-Sided Printing Automatic 2-Sided PrintingPerforming Manual 2-sided Printing from Tray Performing Manual 2-sided Printing from the Manual Feed Slot Setting Up a Secure Print Job Printing Using Secure PrintPrinting a Secure Print Job Printing a Stored Job Storing a Print Job in MemorySetting Up a Proof Print Job Printing Using Proof PrintPrinting a Proof Print Job Control Panel Menus Icon Name Description Navigating the Control Panel MenusInformation Pages Menu Information ContentsBilling Meters Network Setup Menu Admin MenuSnmp USB Setup MenuSee Setting the Power Saver Time on System Setup MenuDisable default Maintenance Mode Menu PCL Setup Menu Checking of data contents PostScript Setup Menu Control Panel Menu Tray 1 Settings Tray Settings MenuSheet Feeder Tray 2 Settings Description Maintenance6 General Precautions Cleaning the PrinterCleaning the Interior Cleaning the ExteriorOrdering Supplies Routine Maintenance ItemsConsumables Recycling Supplies When to Order SuppliesAccessing CentreWare Internet Services Managing the Printer with CentreWare Internet ServicesManaging the Printer Checking the Status of the PrinterChecking Printer Status with PrintingScout Using Online HelpChecking Print Job Status Configuring Email Alerts Checking Printer Status using EmailCommand Parameter Description Using Commands in Email TextMaintenance Checking Page Counts Printing the Print Volume ReportViewing the Billing Meter See also Moving the Printer 19.8 kg 43.6 lb Troubleshooting7 Error and Status Messages Troubleshooting OverviewPrintingScout Alerts Online Support AssistantResource Link More InformationControl Panel Messages Code/Message Condition/Reason/SolutionSupply Status Messages Message Condition/Reason/Solution Error MessagesJam at Reg. Roll Symptom Reason/Solution Problems with the PrinterCancel button Guidelines on page 47, and Paper Usage Guidelines on Symptom Print-Quality ProblemsSolution Details, see Supported Paper on Symptom Cause SolutionDetails, see Cleaning the Imaging Unit Imaging Unit and Laser Lens on Registration on Cleaning the Imaging Unit and Laser Lens 90º 135 Color Registration Performing an Automatic Color Registration AdjustmentEnabling/Disabling Automatic Color Registration Printing the Color Registration Correction Chart Performing a Manual Color Registration AdjustmentDetermining the Color Registration Values Entering Color Registration Value 139 Color Balance Preventing Paper Jams Paper JamsClearing Long Paper Jams Clearing Paper JamsClearing Jams at Tray Clearing Jams at the Manual Feed Slot Clearing Jams at the Fuser Clearing Jams at the Duplex Unit Clearing Jams at the 250-Sheet FeederP6500-031 Printer Specifications Weights and Dimensions Physical SpecificationsPart Specifications Temperature Environmental SpecificationsRelative Humidity ElevationPower Source Electrical SpecificationsPower Consumption Specification Performance SpecificationsPage Regulatory Information United States FCC Regulations Electromagnetic InterferenceEuropean Union Turkey RoHS Regulation Other RegulationsMaterial Safety Data Sheets Page Other Countries All Countries North AmericaEuropean Union Professional/Business Environment Domestic/Household EnvironmentBusiness Users in the European Union
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6500 specifications

The Xerox 6500 series, including the 6505DN, 6130N, 6125N, and 6140N, represents a remarkable line of color multifunction printers designed to enhance productivity in various business environments. Each model is equipped with advanced features and technologies that cater to different printing needs, making them suitable for both small and medium-sized businesses.

The Xerox 6500 printers are known for their fast printing speeds, with the ability to print up to 36 pages per minute, ensuring quick turnaround times for high-volume printing tasks. The 6505DN variant adds duplex (double-sided) printing capabilities, helping to save on paper costs and contribute to environmental sustainability.

All models in this series utilize solid ink technology, which provides vibrant color prints while reducing waste compared to traditional laser printers. Solid ink cartridges are more environmentally friendly and result in lower waste, as they come in small, easily recyclable sticks instead of bulky cartridges.

Each printer also comes with an intuitive control panel featuring a color touchscreen interface, allowing users to navigate through functions with ease. The user-friendly design simplifies the process of printing, copying, faxing, and scanning, streamlining workflow in busy office settings.

Connectivity is another strength of the Xerox 6500 series. These printers support various connectivity options, including USB, Ethernet, and Wi-Fi, making it easy to integrate them into a networked environment. Additionally, mobile printing capabilities facilitate printing directly from smartphones and tablets — a vital feature in today’s mobile-first world.

The Xerox 6130N, 6125N, and 6140N models cater to slightly different usage scenarios. The 6130N is ideal for personal use or small teams, focusing on cost efficiency and compact design. The 6125N balances speed and print quality for small offices, while the 6140N targets businesses demanding higher volume and speed without compromising print quality.

Overall, the Xerox 6500 series stands out in the marketplace for its combination of speed, quality, and eco-conscious printing technology. Ideal for diverse business requirements, these models encourage productivity and make high-quality printing accessible to all office environments. Whether users prioritize speed or eco-friendliness, they are likely to find a suitable option within this innovative lineup.
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