Xerox 6500 manual Cancel button

Page 126

Troubleshooting

Symptom

Reason/Solution

 

 

Print job sent but the light of

Is the Ethernet or USB interface cable disconnected?

the Ready indicator is not

Turn off the power and check the connection of the interface cable.

blinking or on.

 

Is the protocol configured?

 

 

Check the port status of the interface. Make sure that the protocol settings

 

are correctly configured in CentreWare Internet Services. For details, Help in

 

CentreWare Internet Services.

 

 

 

Is the computer environment correctly set up?

 

Check the computer environment, such as the print driver. For details, see

 

Installation and Setup on page 27.

 

 

Error indicator is on.

Is there an error message displayed on the control panel?

 

Check the displayed message and correct the error. For details, see Control

 

Panel Messages on page 122.

 

 

Error indicator is blinking.

An error has occurred that you cannot correct by yourself.

 

Record the displayed error message or error code, turn off the power and

 

disconnect the power plug from the outlet. Refer to the Xerox® Support

 

website at www.xerox.com/office/6500support.

 

 

Light of the Ready indicator is

There are jobs remaining in the printer.

on and blinking but there is no

Cancel printing or force the remaining data to be printed.

print output.

To force the print job, press the OK button. To cancel the job, press the

 

 

Cancel button.

 

 

Top section of printed

Are the paper tray guides in the correct positions?

document is missing. The top

Set the length guide and the width guides to the correct positions. For

and side margins are incorrect.

details, see Loading Paper on page 51.

 

 

 

Check that the paper size on the print driver or the control panel is correctly

 

set. For details, see Setting Paper Types and Sizes on page 58.

 

For details, see the online help for the print driver.

 

 

 

Check that the margin setting is correct on the print driver. (PCL only).

 

For details, see the online help for the print driver.

 

 

Condensation has occurred

Turn on the printer and leave it on for at least one hour to get rid of the

inside the printer.

condensation. If the problem continues, refer to the Xerox® Support

 

website at www.xerox.com/office/6500support.

 

 

126Phaser 6500 Color Laser Printer User Guide

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Contents Xerox Phaser Page Contents Printing Control Panel Menus Troubleshooting Regulatory Information Contents Phaser 6500 Color Laser Printer User Guide Safety1 Power Cord Electrical SafetyLaser Safety General GuidelinesSafety Ozone Release Operational SafetyOperational Guidelines Printer LocationPrinter Supplies Maintenance Safety See alsoPrinter Symbols Symbol DescriptionSafety Phaser 6500 Color Laser Printer User Guide Features2 Parts of the Printer Front ViewRear View Internal ComponentsControl Panel Navigation/Menu select buttonsStandard Features Configurations and OptionsConfigurations Additional CapabilitiesOptional Features Exiting Energy Saver Mode Energy Saver ModeSetting the Power Saver Time Starting Energy Saver ModeMenu Map ConfigurationInformation Pages StartupCentreWare Internet Services Accessing CentreWare Internet ServicesMore Information Information SourceInstallation and Setup Installation and Setup Overview Selecting a Location for the Printer Requirement ClearanceConnecting the Printer Connecting to a NetworkChoosing a Connection Method Connecting using USB Configuring Network Settings About TCP/IP and IP AddressesAssigning the IP Address of the Printer Allowing the IP Address to be Assigned Automatically Assigning the IP Address ManuallyChanging the IP Address Using CentreWare Internet Services Finding the IP Address of Your Printer Installing the Print Drivers Operating System RequirementsAvailable Drivers Print Driver Source DescriptionInstalling the Print Drivers for Windows Installing the Print Driver for Macintosh OSAdding the Printer for Macintosh OS X Version 10.5 and Later To Add the PrinterInstalling PrintingScout Enabling Optional Features Enabling Optional Features for a Network-Connected PrinterEnabling Optional Features for a USB Connected Printer Enabling Optional Features for the Windows PCL Driver Enabling Optional Features for a USB Cable-Connected PrinterEnabling Optional Features for Macintosh OS X 10.5 and Later Enabling Optional Features for LinuxPage Printing4 Supported Paper and Media Paper Usage GuidelinesPaper That Can Damage Your Printer Paper Storage GuidelinesSupported Paper TraySheet Feeder Tray Manual Feed SlotDuplex Unit 2-Sided Printing Loading Paper Loading Paper in TrayP6500-006 Loading Paper in the Manual Feed Slot P6500-011 P6500-007 Loading Paper in the 250-Sheet Feeder Tray P6500-013 P6500-010 Setting Paper Types and Sizes Setting the Paper TypeSetting the Paper Size Printing Selecting Printing Defaults in Windows Selecting Printing OptionsSelecting Printing Options for an Individual Job in Windows Printing Options for Windows PostScript Driver Driver Tab Printing OptionPrinting Options for Windows PCL Driver Setting in the PCL driver is set to Auto Select Printing Options for Macintosh OS X Version 10.5 or Later Driver Drop-Down Title Printing Options Driver Drop-Down Title Printing Options Printing on Specialty Media Printing EnvelopesGuidelines for Printing Envelope Printing Envelopes from Tray Printing Envelopes using the PostScript Driver Printing Envelopes from the Manual Feed SlotPrinting Envelopes using the PCL Driver Printing LabelsGuidelines for Printing Labels Printing Labels from Tray Printing Labels from the Manual Feed SlotPrinting on Glossy Cardstock Guidelines for Printing on Glossy CardstockPrinting on Glossy Cardstock from Tray Printing on Glossy Cardstock from the Manual Feed SlotP6500-021 Printing on Cardstock Guidelines for Printing on CardstockPrinting on Cardstock from Tray Printing on Cardstock from the Manual Feed Slot Printing Custom Sizes Defining Custom Paper SizesDefining the Custom Page Size in the PostScript Driver Printing on Custom-size Paper Creating a Custom Paper Size for the PostScript DriverCreating a Custom Paper Size for the PCL Driver Printing on Custom-size Paper Using the PostScript Driver Printing on Custom-size Paper Using the PCL DriverBinding Edge Options Printing on Both Sides of the PaperAutomatic 2-Sided Printing Guidelines Portrait LandscapeAutomatic 2-Sided Printing Manual 2-Sided PrintingPerforming Manual 2-sided Printing from Tray Performing Manual 2-sided Printing from the Manual Feed Slot Printing Using Secure Print Setting Up a Secure Print JobPrinting a Secure Print Job Storing a Print Job in Memory Printing a Stored JobPrinting Using Proof Print Setting Up a Proof Print JobPrinting a Proof Print Job Control Panel Menus Navigating the Control Panel Menus Icon Name DescriptionInformation Contents Information Pages MenuBilling Meters Admin Menu Network Setup MenuUSB Setup Menu SnmpSystem Setup Menu See Setting the Power Saver Time onDisable default Maintenance Mode Menu PCL Setup Menu Checking of data contents PostScript Setup Menu Control Panel Menu Tray Settings Menu Tray 1 SettingsSheet Feeder Tray 2 Settings Description Maintenance6 Cleaning the Printer General PrecautionsCleaning the Exterior Cleaning the InteriorRoutine Maintenance Items Ordering SuppliesConsumables When to Order Supplies Recycling SuppliesManaging the Printer Managing the Printer with CentreWare Internet ServicesAccessing CentreWare Internet Services Checking the Status of the PrinterUsing Online Help Checking Printer Status with PrintingScoutChecking Print Job Status Checking Printer Status using Email Configuring Email AlertsUsing Commands in Email Text Command Parameter DescriptionMaintenance Printing the Print Volume Report Checking Page CountsViewing the Billing Meter See also Moving the Printer 19.8 kg 43.6 lb Troubleshooting7 PrintingScout Alerts Troubleshooting OverviewError and Status Messages Online Support AssistantMore Information Resource LinkCode/Message Condition/Reason/Solution Control Panel MessagesSupply Status Messages Error Messages Message Condition/Reason/SolutionJam at Reg. Roll Problems with the Printer Symptom Reason/SolutionCancel button Guidelines on page 47, and Paper Usage Guidelines on Print-Quality Problems SymptomSolution Symptom Cause Solution Details, see Supported Paper onDetails, see Cleaning the Imaging Unit Imaging Unit and Laser Lens on Registration on Cleaning the Imaging Unit and Laser Lens 90º 135 Performing an Automatic Color Registration Adjustment Color RegistrationEnabling/Disabling Automatic Color Registration Performing a Manual Color Registration Adjustment Printing the Color Registration Correction ChartDetermining the Color Registration Values Entering Color Registration Value 139 Color Balance Paper Jams Preventing Paper JamsClearing Paper Jams Clearing Long Paper JamsClearing Jams at Tray Clearing Jams at the Manual Feed Slot Clearing Jams at the Fuser Clearing Jams at the 250-Sheet Feeder Clearing Jams at the Duplex UnitP6500-031 Printer Specifications Physical Specifications Weights and DimensionsPart Specifications Relative Humidity Environmental SpecificationsTemperature ElevationElectrical Specifications Power SourcePower Consumption Performance Specifications SpecificationPage Regulatory Information Electromagnetic Interference United States FCC RegulationsEuropean Union Other Regulations Turkey RoHS RegulationMaterial Safety Data Sheets Page All Countries North America Other CountriesEuropean Union Domestic/Household Environment Professional/Business EnvironmentBusiness Users in the European Union
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6500 specifications

The Xerox 6500 series, including the 6505DN, 6130N, 6125N, and 6140N, represents a remarkable line of color multifunction printers designed to enhance productivity in various business environments. Each model is equipped with advanced features and technologies that cater to different printing needs, making them suitable for both small and medium-sized businesses.

The Xerox 6500 printers are known for their fast printing speeds, with the ability to print up to 36 pages per minute, ensuring quick turnaround times for high-volume printing tasks. The 6505DN variant adds duplex (double-sided) printing capabilities, helping to save on paper costs and contribute to environmental sustainability.

All models in this series utilize solid ink technology, which provides vibrant color prints while reducing waste compared to traditional laser printers. Solid ink cartridges are more environmentally friendly and result in lower waste, as they come in small, easily recyclable sticks instead of bulky cartridges.

Each printer also comes with an intuitive control panel featuring a color touchscreen interface, allowing users to navigate through functions with ease. The user-friendly design simplifies the process of printing, copying, faxing, and scanning, streamlining workflow in busy office settings.

Connectivity is another strength of the Xerox 6500 series. These printers support various connectivity options, including USB, Ethernet, and Wi-Fi, making it easy to integrate them into a networked environment. Additionally, mobile printing capabilities facilitate printing directly from smartphones and tablets — a vital feature in today’s mobile-first world.

The Xerox 6130N, 6125N, and 6140N models cater to slightly different usage scenarios. The 6130N is ideal for personal use or small teams, focusing on cost efficiency and compact design. The 6125N balances speed and print quality for small offices, while the 6140N targets businesses demanding higher volume and speed without compromising print quality.

Overall, the Xerox 6500 series stands out in the marketplace for its combination of speed, quality, and eco-conscious printing technology. Ideal for diverse business requirements, these models encourage productivity and make high-quality printing accessible to all office environments. Whether users prioritize speed or eco-friendliness, they are likely to find a suitable option within this innovative lineup.
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