Xerox M20I manual Related Information Sources, Information available for the products consists

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Welcome

Related Information Sources

Information available for the products consists of:

-This User Guide

-The Quick Start Guide

-The Quick Install Sheets

-The System Administration Guide

-The Xerox website http://www.xerox.com

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Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide

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Contents CopyCentre C20 WorkCentre M20/M20i User Guide By Xerox Corporation. All rights reserved Table of Contents Paper and Other Media Maintenance 10-1 Page Welcome Xerox WorkCentre M20 IntroductionXerox CopyCentre C20 Xerox WorkCentre M20iItalic Typeface Specification NoteAbout This Guide Bracket Text TypefaceRelated Information Sources Information available for the products consistsCustomer Support Safety Welcome Safety Standards Regulatory Information England Telephone Number +44 0 1707Laser Safety Electricity at Work Regulations UK only QuestionMy premises AL7 1HE Regulations Europe France IrelandPortugal Finland Italy SpainFax Send Header Requirements Regulations USAData Coupler Information Welcome Regulations Canada Environmental Compliance Energy StarGetting Started Scanner Module UnpackingTape ¾ Pull open the paper trayStarter Toner Cartridge AC Power CordDocumentation WorkCentre M20 and M20i onlyModels and Options Machine OverviewCopyCentre C20 WorkCentre M20 WorkCentre M20i Component Location Rear View Control Panel Overview Manual Dial Job StatusManual Group Speed DialUse to stop an operation at any time Use to activate a jobConfirmation ¾ Open the front cover Installing Drum and Toner CartridgesSide cover Upward until it locks into place¾ Slide the toner cartridge into Its bag and slide it intoMachine firmly until it locks into place Left of the slot, until it locks into placeDocument Feeder Making ConnectionsTelephone Line WorkCentre M20i only USB or Parallel Port Cable WorkCentre M20 and M20i onlyOn I position Powering On the Machine¾ Connect the AC Power Cord to Machine displays ’Warming Up Please Wait...’Rear Loading PaperGuide ¾ Do not fill above the Maximum Fill Line Corner SnubbersMax Fill Line Getting Started Help List Printing... displays Mail Feature Æ Help ListHelp List Menu/Exit Enter¾ Press Enter to save your selections Machine SetupMachine Setup Fax Setup Tray 1 Size Enter Machine StatusOff Machine Setup OptionsLTR / A4 / LGL / Folio 15 / 30 / 60Spanish, Portuguese GettingEnglish, French InchSlow FastHour ¾ Workstation Setup Installing Software¾ Test Print or Scan Driver Installation ¾ Reboot the Workstation Selection will be confirmedPrinters and Faxes window will be displayed Workstation SetupYou will need to configure the printer drivers Properties window will be displayedGetting Started Test Print Test Print or ScanTest Scan Copy Current Reduction Number of Copies Enlarge Setting Copying ProcedureSelect Copy Mode Select the Paper SupplyNavigation Keys Enter Load the OriginalsDocument Feeder ¾ Remove all staples and paper clips prior to loadingAlign with the registration arrow in the rear left corner Select the Copy FeaturesDocument Glass ¾ Lower the Document FeederNumeric Keypad Clear/Clear All Enter the QuantityPress Start KeysContrast Settings Basic Copy FeaturesFeature Description 25 400%Sided CloneAuto Fit LongMixed TextPhoto Bypass Paper SupplyMap Bypass TrayMenu/Exit Enter Navigation Keys Special Copy FeaturesID Card Copy Binder Small OrigEdges HolesFront BothBack Transparencies Create BookletInterrupt feature and the Interrupt Using InterruptMode. Press the Copy key to Activate Copy mode Select InterruptSelect the Interrupt Job Features Numeric Keypad If another urgent job is required repeat the procedureResume Current Job Interrupt StartCompatible Features FeatureCopy Paper and Other Media Loading the Paper Trays Using the Paper TraysPreparing Paper for Loading Paper TrayRear ¾ Ensure that the paper is Max Fill Line Corner SnubbersRequired tray is lit on the Status Map Using the Bypass TrayPaper Supply key until Status Map¾ Prepare a stack of paper or Loading the Bypass TrayPaper Support Bypass Tray SurfaceMap Bypass tray is lit on the StatusEnter Paper Supply Display shows Tray 1 Size on the bottom line ¾ Press Enter Setting the Paper SizeSelection Paper Tray Bypass Tray Plain paper Media SpecificationsMedia Sizes and Types EnvelopesMedia Guidelines Paper and Other Media Paper and Other Media Mail Document Sending an E-mailGuides to the size required Select the E-Mail Key and Features Original Type E-mail key Sided Color ResolutionEnter the Recipient’s E-mail Address Using the Numeric KeypadEnter the Sender’s Name FromSend to Myself Entering Multiple RecipientsReview Addresses Mail Subject Enter a Mail SubjectSelect a File Type Select File TypeBasic E-mail Features Original Type Sided Color Original ResolutionResolution Group Mail Special E-mail FeaturesNew Yes and press Enter EditUse to delete an existing SendLocal Address Book Book Print AddressIndividual Group¾ Begin to enter the E-mail address in the To field Using the Global Address BookOr delete users Can enter isMail Fax Faxing Procedure Guides to the size required Document¾ Press the Fax key to activate Fax mode Fax key remains illuminated When selectedSelect the Fax key Fax KeyLighten/Darken Original Type Sided Color Resolution Enter the Fax NumberJob Status Job Status Enter Navigation KeysSpeed Dialing Dialing MethodsKeypad Dialing Group DialingManual Dialing Manual group dialingRedial Select if your original is ¾ Press Fax Basic Fax Features¾ Press Fax Sided Required and press EnterFine Super Fine resolutionStandard Super FineSpecial Fax Features Toll SaveDelay Fax Memory FaxPolling Priority FaxTX Poll Poll Batch TXMailbox Fax Features Mailbox Mailbox NoStoring Documents in a Mailbox Printing Mailbox Contents Deleting Mailbox Contents Mailbox Poll From Mailbox No Polling from a Mailbox¾ Enter the passcode for the mailbox and press Enter Sending to a Mailbox Mailbox Send Mailbox NoMachine Setup Fax Setup Fax Setup OptionsChanging the Fax Setup Options Lighten/DarkenFax Setup Options Speed Dials MSG Confirm Group DialsOn-Err High Up to 5 digitsLow Off PrintSelects the default dial mode Dial ModeTone Pulse Print Printing a Document ¾ Select Print or Print Setup from the File menuRequiring printing Windows 98/Me Printer SettingsAccessing Printer Settings Windows NTWindows XP PCL Driver Layout Tab Paper Tab Image Options Tab Print Quality ModeToner Save Mode Image QualityUse Print Fonts Output Options TabPrint Order CollateCurrent Watermarks Add, Update and DeleteWatermark Tab Font AttributesAbout Tab PostScript Driver Flip on Short Edge Cancel ApplyFlip on Long Edge Pages Per SheetPaper / Quality Tab Paper SourceScan Twain Scanner Program Scanning Procedure Open the Image Editing ApplicationSelect the Scan Features Save the Image Select PreviewSelect Scan PreviewScan Machine Administration ¾ Using the Machine Setup Machine SetupOptions starting on Stamp RX Name German, Italian Spanish, Portuguese Numeric Keypad. Use Clock Mode to setSpeaker Control Finnish, Norwegian RussianIf the Fax Setup option Auto Reduction is set to Reports Reports AvailableSystem Admin Tools Reports Fax Phonebook Printing ReportsRunning ControlCentre Installing ControlCentreControlCentre ControlCentre screen displaysUsing ControlCentre PCLSettings Tab Advanced TabPhonebook Tab Firmware Update Tab Information TabPCL Tab Click on the Printer tab to set default print optionsPrinter Tab Click on the PCL tab to set options for PCL printingFlash Font and Macro Tab PostScript Tab¾ Enter the Master Access Code System Admin Tools Passcode ProtectSystem Admin Tools Department Department CodesDepartment Set Printing Department DataKeys and press Enter System Admin Tools Department Print ¾ Select the required report and press EnterDepartment Management ¾ Select Department usingManaging Departments Navigation Keys and press¾ To enable Department Mode, select On and press Enter Management Department Mode Clear Department¾ To remove a Department Code, select Code and press Enter Changing the Master Code ¾ Press the Machine Status key¾ To change the Master Code Passcode Protect Yes Enable Passcode ProtectionPasscode Protection To enter the new passcodeEnter Passcode System Admin Tools Change PasscodeChange the Passcode Enter ¾ Enter the existing passcode and press EnterClear Memory Clearing the MemoryMaintenance Tools Check the Serial NumberMaintenance Serial Number ¾ When prompted, enter Maintenance Notify Toner LowNotify Toner Low New Drum New Drum¾ Select Clean Drum and press Enter Clean DrumSystem Admin Tools Passcode Protect Clean Drum Xerox WorkCentre M20 or M20i will print a special cleaningBilling Counters System Admin Tools Passcode Protect Billing¾ Select the required Counter and press Enter System Admin Tools Auxiliary Access Enabling or Disabling Auxiliary Access¾ Select Auxiliary Access Machine Administration Maintenance ¾ Open the Document Feeder CleaningDocument Glass and CVT Glass until they are clean and dry CVT GlassControl Panel and LCD Outside Areas of the MachineToner Cartridge Ordering SuppliesEurope Drum CartridgeToner Cartridge Toner Save ModeCustomer Replaceable Units Expected Cartridge LifeTo Re-distribute the Toner Machine returns to standbySetting the Product to Send Toner Low Information Drum Cartridge Replacing the Drum CartridgeMaintenance Reinstall the toner cartridge, then Troubleshooting General Input Misfeed Fault ClearanceDocument Jams CoverFeeder Exit Misfeed¾ Close the Document Feeder top cover Roller Misfeed ¾ Close the Document Feeder and reload the documentsPaper Feed Area When pulled, pull the releasePaper Jams Lever to open the side coverClose the cover Paper Exit Area¾ Open the front cover ¾ Pull down on the Fuser Lever ¾ Turn the Jam Remove Lever back to the original position ¾ Close the front cover and side cover¾ Remove the jammed paper Sided JamBypass Tray Jam Paper out of the machineCustomer Support LCD Error Messages Polling Error Line ErrorLSU Error Non-Xerox Toner CartNo Paper Power FailureNo. Not Assigned RX Tray FullProblem and Solutions Charts Copying ProblemsPrinting Problems Irregular faded patches Half of the page is blankPrinting is too slow Black stainingMail Problems Mail Too Large Mail AssociatedCannot Delete Empty Address BookFaxing Problems Solution Chart Stripes are printed on Received original is printedDark and is illegible or black OriginalSpecifications Specifications Printer Specifications EmulationFax Specifications Scanner and Copier Specifications General Specifications Available Paper typesPlain paper, OHP film, Label, Envelope, Card, Postcard Paper Type L mm L InchInput Source Folio 16lb ~ 24lbSource Media Types Sizes Thickness Index NumericsIndex Test Scan Paper Specification Fax 12-4General 12-6Paper Index

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M20I, M20 specifications

The Xerox M20I and M20 are multifunction printers that excel in providing robust printing, copying, scanning, and faxing capabilities. They are geared towards small to medium-sized businesses that require reliable digital document processing.

The Xerox M20I is known for its advanced features, including its high-speed printing and the ability to handle a variety of media sizes up to A3. It delivers impressive print and copy speeds of up to 20 pages per minute, making it ideal for busy office environments. The M20I is equipped with a user-friendly interface, allowing users to navigate its functions effortlessly. The printer supports duplex printing, which helps reduce paper consumption and contributes to sustainability efforts.

One of the standout features of the M20I is its integration of advanced scanning technology. Users can scan documents directly to mobile devices, email, or network folders. The dual-side scanning capability further enhances productivity by allowing users to scan double-sided documents in a single pass. This feature minimizes the time spent on document handling, making it an efficient choice for offices that deal with high volumes of paperwork.

The Xerox M20I also focuses on security, offering robust document management features. It includes secure print options that require user authentication before printing, ensuring that sensitive information stays protected. Additionally, the device can be configured to meet regulatory compliance needs, which is crucial for businesses in industries with rigorous data protection requirements.

On the other hand, the Xerox M20 provides similar functionalities with a keen focus on value for money. While it lacks some advanced features of the M20I, it still delivers reliable performance with competitive print speeds and document handling capabilities. The M20 is designed to be easy to maintain and offers lower operational costs, making it an economical option for organizations on a budget.

Both models leverage Xerox's patented technologies, including the Easy Access USB port for direct printing from USB memory devices and the ConnectKey technology, which facilitates seamless integration into the digital workplace. This allows users to access cloud services and mobile printing options, enhancing flexibility in document management.

In summary, the Xerox M20I and M20 are versatile multifunction printers that cater to diverse office needs. With their blend of advanced features, security options, and cost-effectiveness, these devices are excellent choices for organizations looking to optimize their document workflows. Whether you choose the M20I for its enhanced capabilities or the M20 for its value, both models stand out in the competitive landscape of office printing solutions.