
REmote AcCESS
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Synchronizing mouse pointers
When working at the client computer, two mouse pointers appear: the client computer’s is on top of the target server’s. The mouse pointers should be synchronized. The following explains what to do if they are not synchronized.
Warning
Before synchronizing mouse pointers, make sure that mouse acceleration is disabled on all attached target servers (explained below); otherwise, mouse synchronization may not work.
Aligning the mice pointers
Before attempting to synchronize the mouse pointer, make sure that
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Windows 2000, XP, 2003 Server, Vista
1.Go to the Windows “Control Panel”.
2.Select “Mouse” and then navigate to the “Pointer Options” tab.
3.Make sure the pointer speed slider is in the exact center between
“Slow” and “Fast”.
4.Uncheck “Enhance Pointer Precision”. In Windows 2000, set the mouse acceleration to “None”.
Note for Windows Servers
1.Windows enables mouse acceleration at the login screen by default. Make sure you are logged in to windows to check mouse synchronization.
2.Mouse acceleration can only be disabled on a per Windows user basis. If you log in to Windows with a different user name, then you will have to disable mouse acceleration separately for that user as well.
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