Belkin F1DS102U, F1DS104U user manual FAQs, Troubleshooting

Page 14

FAQs

Q:Does the KVM Switch support the volume up, volume down, mute, and eject keys?

A:No, the KVM Switch will not support these keys.

Q:Does the KVM Switch support Microsoft keyboards?

A:Yes, the KVM Switch is compatible with Microsoft Internet Keyboard PRO, Natural® Keyboard PRO, and Logitech keyboards with up to standard 107-key support only.

Q:Does the KVM Switch support wireless mice and keyboards?

A:Yes, the KVM Switch supports wireless mice and keyboards.

Q:How does the KVM Switch user switch between ports?

A:The KVM Switch supports two methods of port selection. The user can select computers using specially designated keyboard hot keys, or independently access the desired port by pushing the direct-access port selectors. For keyboard hot key functions, the Console keyboard must be connected to the designated

keyboard port.

Q:Does the KVM Switch require a power supply?

A:Yes, the KVM Switch requires a 9V DC, 1A AC power adapter to function properly.

Q:How long is the warranty for the KVM Switch?

A:The KVM Switch comes with a five-year limited warranty.

Q:Can I attach a USB hub to the device ports on the KVM Switch to share more peripherals?

A:Yes, but only if the USB hub is powered by its own power adapter.

TROUBLESHOOTING

GENERAL

My computer does not boot up when connected to the KVM Switch but works fine when I connect the USB keyboard, video, and USB mouse directly to the computer.

Make sure that the USB cable is properly connected between the KVM Switch and the computer.

Make sure that the USB keyboard and USB mouse are properly connected on the Console.

VIDEO

I am getting ghosting, shadowing, or fuzzy images on my monitor.

If you are running high-resolution applications, use high-quality cables to preserve signal integrity for maximum reliability.

Check that all video cables are inserted properly.

Check that the monitor you are using supports the resolution and refresh-rate setting on your computer.

Check that the graphics card you are using supports the resolution and refresh-rate setting on your computer.

I am getting a black screen on my monitor.

Check that all video cables are inserted properly.

Make sure the 9V DC, 1A AC adapter is connected to the KVM Switch.

Connect your monitor directly to the computer to verify that your monitor is functioning properly.

Make sure the monitor you are using supports the resolution and refresh-rate setting on your computer.

24

25

Image 14
Contents OmniView Table of Contents IntroductionOverview Cables Power SupplyFront of the KVM Switch PlatformsCable Distance Requirements Where to Place the KVM SwitchBack of the KVM Switch Weight Installing the KVM Switch BaseDimensions Warranty 5 yearsInstalling the HID USB Driver Connecting the ConsoleConnecting the PCs Selecting a Computer Using Direct-Access Port Selectors Using Your Soho Series USB KVM SwitchPowering Up the Systems Selecting a Computer Using Keyboard Hot Key CommandsConnecting USB Devices to the Built-In 2-Port Hub Belkin KVM Switches and AccessoriesAutoScan Mode OmniView KVM Switches OmniView E SeriesOmniView KVM Cables OmniView PRO2 Series with On-Screen DisplayOmniView MATRIX2 Series with Dual-Console Control OmniView E Series KVM CablesOmniView Gold Series All-In-One KVM Cables OmniView PRO Series Plus All-In-One KVM CablesOmniView Matrix Series All-In-One KVM Cables OmniView Daisy-Chain CablesFAQs OmniView KVM Accessories and AdaptersFAQs TroubleshootingKeyboard CE Declaration of Conformity Belkin Corporation Limited Five-Year Product WarrantyFCC Statement