Troubleshooting GuideI can’t make ADVANCED
adjustments, they are
greyed out.
Cannot receive certain
channels.
Auto scan does not
add/delete certain chan-
nels automatically when
activated.
TV blocks out certain
channels.
There is excessive pixela-
tion or distortion when
viewing TV channels,
VCR tapes, and certain
DVD’s.
Black box on screen.
Are you in MOVIE, SPORT, GAME, or
VIVID mode? Settings to certain adjust-
ments are limited unless in USER mode.
Have you done an auto scan?
The LCD TV tuner may not adequately
read the fluctuations of a signal from a
broadcasted channel.
Did you originally set up parental con-
trols?
The quality of video tapes and older
DVD’s may not have the high resolution
that provides as pleasing a picture as
most newer DVD’s or HD signals.
Is the text option in CCD enabled?
No close captioned or text information
may be present.
• Press PICTURE on the remote control to
change mode to USER.
• Sometimes the signal may not be strong
enough to lock in channels during auto-scan.
• See page 15, TV Set Up to ADD/DELETE
channels.
• See page 15, TV Set Up to ADD/DELETE
channels or repeat Automatic Channel Scan.
• User controls have been inabled to block out
programming based on parental ratings. See
page 20 to change parental control settings.
• Use higher resolution content, ie. satellite,
digital cable, DVD, or HDTV set top box from
your local cable or satellite company.
• View in 4:3 mode.
• Disable (turn off) text in the Set Up menu,
under SYSTEM. See page 15.
Problems Reasons Solutions