Belkin F1DS102P Computer boots up fine, but the mouse does not work, USB F1DS102T, F1DS104T only

Page 19

P73778-C-SOHO-man-9_02.qxd 9/18/02 5:17 PM Page 34

TROUBLESHOOTING

The mouse is not detected at boot up.

• Check the cables and make sure that they are inserted properly.

The computer boots up fine, but the mouse does not work.

•Make sure it is plugged in properly.

•Make sure the mouse works when directly plugged into the computer. Rebooting may be necessary when trying this.

•Try a different mouse.

When I switch from one port to another, mouse movement is completely erratic.

•Make sure you do not have more than one mouse driver installed.

•Make sure that the driver is either for a standard PS/2 mouse or a PS/2 mouse compatible with Microsoft.

•Make sure you do not have any mouse drivers loaded in your “CONFIG.SYS” or “AUTOEXEC.BAT” files.

•Avoid moving the mouse or pressing the mouse button when switching ports on the KVM Switch.

•You can reset the mouse and resume proper mouse movement simply by unplugging the mouse from the front of the KVM Switch for about 2–3 seconds, and then plugging it in again.

TROUBLESHOOTING

GENERAL

My computer does not boot when connected to the KVM Switch and works fine when I connect the keyboard, video, and mouse directly to it.

•Make sure that the keyboard and mouse cables are connected tightly between the KVM Switch and the computer.

•Check that the keyboard and mouse cables are not crossed.

USB – (F1DS102T, F1DS104T) only

I am connecting my computer to the USB SOHO Series KVM Switch via USB and my keyboard and mouse do not work.

•Prior to connecting the USB SOHO Series KVM Switch, make sure that the HID USB driver is installed on each computer. (To install the HID USB driver, connect a USB mouse and USB keyboard to the computer. Windows should automatically install the drivers.)

Some of the keys on my keyboard are not functioning properly when I use a Mac computer.

•Because you are using a PC keyboard on a Mac computer, a few of the option keys on your PC keyboard may be reversed. All major keys will function as labeled.

AUDIO AND MICROPHONE

I have connected the speakers to the KVM Switch and I am not getting any sound from my computer.

•Check that the sound is enabled on the computer by going into the system setting.

•Check that the volume is turned up in your sound configuration.

•Make sure that the audio cable is connected properly and connected to the appropriate connector.

•Check that the speakers you are using are functioning properly.

34

35

Page 18 Page 20
Image 19
Page 18 Page 20
Contents OmniView Introduction Table of ContentsOverview Feature OverviewOperating Systems Equipment RequirementsCables Front View Unit Display DiagramsBack View Where to Place the KVM Switch Overview InstallationSpecifications Pre-ConfigurationImportant Note Single-Switch InstallationPS/2 Installation Keyboard, Video, and Mouse Connections Installing the KVM Switch BaseConnect the Computer Connect the Audio Audio and Microphone ConnectionsKeyboard, Monitor, and Mouse Connections USB InstallationConnect the Console Connect the Computer Selecting a Computer Using Keyboard Hot Key Commands Using Your KVM SwitchPowering Up the Systems Selecting a Computer Using Direct-Access Port SelectorsOmniView Soho Series with Audio Belkin KVM Switches and AccessoriesAutoScan Mode OmniView KVM Switches OmniView E SeriesOmniView E Series KVM Cables OmniView PRO2 Series with On-Screen DisplayOmniView MATRIX2 Series with Dual-Console Control OmniView KVM CablesOmniView Daisy-Chain Cables OmniView PRO Series Plus All-In-One KVM CablesOmniView Matrix Series All-In-One KVM Cables OmniView Gold Series All-In-One KVM CablesOmniView KVM Accessories and Adapters FAQsOr keyboard Am getting a black screen on my monitor TroubleshootingUSB F1DS102T, F1DS104T only Computer boots up fine, but the mouse does not workCE Declaration of Conformity WARRANTY, FCC, CE, Ices StatementBelkin Corporation Limited Five-Year Product Warranty FCC Statement
Top Page Image Contents